1. Your BEST and Your EAP

2. Employee Assistance Programs History: Started during 1940s - World War II -Needed stable, skilled staff -Revolving employees - alcoholism 1970’s -Focused more on behaviors and productivity focus Today - remains problem focused Purpose: Mild to moderate employee issues Restore the health/well-being of employees Goal to increase productivity and overall performance

3. Why EAP? Employees who are equipped with tools to manage any issue that may arise in life are employees who will have the best attendance, attention and productivity on the job. Supervisors who are equipped with tools to manage any issues related to employee or team performance will lead teams with the best attendance, attention and productivity on the job. Organizations who are equipped with tools to manage any issues related to employee, supervisor or team performance will lead organizations with the BEST engagement, retention, and performance outcomes.

4. “Bumps in the Road” EAP’s help employees make a plan to maneuver any unexpected “bumps” you encounter along the way quickly so you can get back to being your BEST both personally and professionally. Common “bumps” could include: Relationships Family Financial Legal Communication Work/Life Balance Workplace Conflict Stress management Life Transition Issues Depression & Anxiety

5. “Bumps in the Road” EAP’s can help your supervisors make a plan to maneuver any unexpected “bumps” encountered in the workplace so your team can get back to being their BEST both personally and professionally. Common “bumps” could include: Workplace conflict Communication Issues Performance Issues Morale Issues Teambuilding Lack of Engagement Critical Incidents

6. BEST Management BEST Management vs. Risk Management Attention Attendance Productivity Engagement Retention Performance

7. Know your EAP Traditional EAP programs are designed to provide employees with those tools, yet the industry standard for utilization of EAP counseling services is only 3-5%. Seek out an EAP that is committed to being visible and engaging for all 100% of your employees. Consider the philosophy, accessibility and diversity of the offered products to maximize utilization by employees. Know your EAP.

8. Be your BEST