1. Live Homework Help Live Homework Help

2. What is Live Homework Help? Innovative after-school program Innovative after-school program Internet-based, using instant messaging technology Internet-based, using instant messaging technology Online tutors in Math, Science, Social Studies and English for 4 th grade through College Intro Online tutors in Math, Science, Social Studies and English for 4 th grade through College Intro –For upper grades, Math and Science break down into more specific subjects Connections from any Alabama public library or remotely from home Connections from any Alabama public library or remotely from home

3. Who are these tutors? Certified teachers, college professors, graduate school students and students attending four-year accredited universities Certified teachers, college professors, graduate school students and students attending four-year accredited universities Also certified through the Tutor.com Training Program Also certified through the Tutor.com Training Program Receive 7-year criminal background check from Kroll Background America Receive 7-year criminal background check from Kroll Background America

4. How much does it cost? It is a free service to patrons provided by federal LSTA grant funds through the Institute of Museum and Library Services and the Alabama Public Library Service

5. When can students use Live Homework Help? Seven days a week Seven days a week 3 p.m. until Midnight 3 p.m. until Midnight At any Alabama public library or from home At any Alabama public library or from home

6. How long can students use Live Homework Help? There is no specific limit on session length There is no specific limit on session length Tutors have a target session length of 20 minutes Tutors have a target session length of 20 minutes Many sessions are not that long Many sessions are not that long If a session runs longer than 20 minutes, tutors will look for a natural resolution to the question and encourage the student to log back in if he or she has further questions If a session runs longer than 20 minutes, tutors will look for a natural resolution to the question and encourage the student to log back in if he or she has further questions Students can access LHWH as often as they need to; there is no limit on the number of sessions allowed each student Students can access LHWH as often as they need to; there is no limit on the number of sessions allowed each student

7. How does Live Homework Help work? Students click on the Homework Help Icon on library computers Students click on the Homework Help Icon on library computers From home students type in www.tutor.com/Alabama From home students type in www.tutor.com/Alabama Students type in their zip code Students type in their zip code

8. The log-in page Students are taken to a log-in page Students are taken to a log-in page They select the subject they need help in and their grade level They select the subject they need help in and their grade level Then click “GO” Then click “GO”

9. The connection Students are connected with a tutor Students are connected with a tutor If a tutor is not immediately available, students are provided with a visual queue of how long their wait will be If a tutor is not immediately available, students are provided with a visual queue of how long their wait will be –Average connect time = 50 seconds When a tutor becomes available the student is connected for a live session When a tutor becomes available the student is connected for a live session

10. What does Live Homework Help look like? Students are connected with tutors in an online classroom Students are connected with tutors in an online classroom

11. How to use Live Homework Help Students type their questions in the dialog box on the left and click the SEND CHAT button. Students type their questions in the dialog box on the left and click the SEND CHAT button. Students type questions here A transcript, including the tutor’s responses will be displayed in dialog box here Session time

12. The white board is at the bottom The tools menu bar and the session clock are on the left of the white board

13. How do students ask a question? By typing their question in the dialog box… …or by writing their problem on the white board Students or tutors can add additional boards with the NEW BOARD button, and also switch back and forth between boards

14. How do tutors respond? …Or by writing on the white board Students or tutors can launch web pages in the browser address bar (all web pages are captured in the session transcript) Note: Tutors and student text will be in two different colors By typing a response in the dialog box…

15. For more help… Students can ask their tutor for help Students can ask their tutor for help -or- -or- Can click on the HELP button at the top of Can click on the HELP button at the top of the tutor’s dialog box the tutor’s dialog box

16. How does Live Homework Help end? The student ends the session by clicking on the END SESSION box on the right of the screen on top of the tutor’s dialog box The student ends the session by clicking on the END SESSION box on the right of the screen on top of the tutor’s dialog box Students are then given a.survey to fill out

17. You can use the practice page online at: http://www.livehomeworkhelp.com/ Tour the Online Classroom Tour the Online Classroom For more practice…

18. For more information Contact STATEWIDE PROGRAM ADMINISTRATOR Contact STATEWIDE PROGRAM ADMINISTRATOR Tutor.com program contact Tutor.com program contact –Jim FitzGerald, director of client services Go to www.apls.state.al.us Go to www.apls.state.al.uswww.apls.state.al.us