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© Aastra - 2012 A5000 Solution for SMB Product presentation.

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1 © Aastra - 2012 A5000 Solution for SMB Product presentation

2 © Aastra - 2012 2 Main concerns of our customers and our values

3 © Aastra - 2012 3 Strategy Aastra precursor for SIP implementation Aastra innovator in Mobility Aastra pragmatic in the Cloud Aastra visionary for personal video use Aastra designer of open applications

4 © Aastra - 2012 4 Unified messaging Contact Center Aastra 5000 5.4 – Solution Overview BluStar for PC DECT Mobile Clients IP Phone SIP Phone Collaboration Management Video 3/20/2012 Analogue/ Digital

5 © Aastra - 2012 5 Aastra 5000 a global solution IVB Messaging TWP Collaboration Aastra XS 6/12/S SIP Phones 6700i DECT Phones 600d Blustar for PC or ipad Aastra Mobile Clients Video terminal Blustar Desk Phones 5300/5300ip/67xx Communication Servers Collaboration and unification Users Management Embedded Web management or optional management center 7450 Dialer IVR Vertical applications Healthcare/ Hostel Call Distribution Contact center Aastra XL Aastra XD 8/15/2015 Localization /DATI Messaging Security

6 © Aastra - 2012 6 SERVICES EDUCATION FINANCIAL / INSURANCE HEALTHCARE LOCAL AUTHORITIES INDUSTRY TRANSPORT Several million of users call with A5000

7 © Aastra - 2012 7 The challenged addressed by AASTRA 5000 Security and quality of the solution : Top voice quality HiQ for IP terminals and SIP Aastra From end to end reliability Privacy and authentication to avoid intrusion and hijacking Reduced TCO: Telecom cost cut : IP carriers or Wide large Enterprise network Move Add Change for users or sites time reduced SIP approach to support standard terminals and carriers Flexibility to connect every kind of devices Centralized architecture gives the ability to generalize collaboration services or contact management : Conferences, Video, Instant Messaging, Contact Center Services are homogeneous inside or outside the enterprise : Telecom service politic Reduced ecological footprint The required hardware is reduced: A5000 is more a software solution oriented, fully virtualized enabled Power consumption reduction with planned stop power feeding for digital sets according a calendar Users collaborate better without any move

8 © Aastra - 2012 8 TCO  Smooth migration  Eco conception: power consumption reduction  Centralized mgment  Networking with centralised services  Collaboration suite including video  Attendant services  Licence per user Flexibility and security  Modular platform from 10 to 1000 users  Connectivity for every kind of users :  analogues, digital, IP, SIP, mobile  associated sets, groups  CPU, power supply redundancy  Survivability- Wan failure mgmt  Authentification & ciphering for flows and messages OPENESS  Interfaces based on standards  SIP, CSTA, XML,QoS …  Soft only solution for virtualisation integration or customer server based  Certification with SIP carriers and applications or Lan and Wan Infrastructure manufacturers  Integrations with Microsoft, IBM, Linux, Mac A5000 KEY POINTS  Dect over IP technology with localization  Universal mobility - integration  iPhone, Blackberry Smartphones  Android, Symbian Smartphones  Wifi – GSM  Free seating/Hot Desking  Softphone with Lync integration Mobility

9 © Aastra - 2012 9 A5000 TCO Modular hardware and software : Licenses per unit The most extensible range of the market Software power : Least Cost Routing Multi carriers compliancy including SIP Technology Multi-company, Networking power for a full transparency services Call supervision : CDRs Investment protection Terminals/ Boards/ application compliancy from NeXspan /M6500 installed base Smooth migration from legacy telephony to IP Telephony and UC services Software based on standards Easier administration System reliability Software subscription 8/15/2015

10 © Aastra - 2012 10 A5000 configuration hardware Hardware AXseries Modular design Optional redundancy for power supply and CPU Same optional hardware boards for the full range 2 Lan ports for : >for ToIP flows security or >1 for the management& 1 for other flows 19 inch Rack Sizing fitted for SMB Up to 500 IP users 700 legacy subscribers Benefits: All in One Communication solution Reliability Easier installation and support XL 2XL3XL XS 6 / 12 / XS 2xs XD

11 © Aastra - 2012 11 A5000 Server networked Positioning 8 965030192704 500 Large Medium Small Legacy subscribers IP subscribers or mobiles 15 000 150 000

12 © Aastra - 2012 12 AASTRA XS : the core market Target market SMB market -> 100 legacy users /500 users IP Agences & Media Gateway General configuration Expansion 500 IP subscribers – 2T2 or E1 Messaging, CDR buffer, LCR, networking, PPP management 5 A5000 Dialer, 500 files for LDAP directory, 3000 expansion DHCP, TFTP, FTP services 19 inch rack 2 U Electric power supply back up : 2 hours XS 6 2T0- 4 analogues, 2 digitals – 2S0/T0 Expansion 38 legacy subscribers XS 12 2 bri– 8 Analog. 4 digital – 2S0/T0 Expansion to 48 legacy subscribers XS 2 bri – 8 Analog. 8 digital - 4 S0/T0 Additional rack ( 2U) - 96 legacy subscribers

13 © Aastra - 2012 13 AASTRA XL Target market SMB market -> 500 users Agencies & Media Gateway General configuration Expansion 500 IP subscribers 6 Pri/ E1 & 128 DSP VoIP simultaneously /192 VoIP Messaging, CDR buffer, LCR, networking, PPP management 5 A5000 Dialer, 500 files for LDAP directory, 3000 expansion DHCP, TFTP, FTP services 7 U – 19 inch rack 3 racks in stack configuration Electric power supply back up : from 4 hours to 8 hours XL 2XL3XL

14 © Aastra - 2012 14 AASTRA XD Target market High availabilty for MSB configuration High availability plat-form CPU redundancy : no cut over for ip subscribers Power supply redundancy DHCP server redundancy FTP, TFTP redundancy LDAP directory redundancy VoIP vocodeur redundancy Configuration, voice messaging, languages, voice messages, MoH, greeting messages redundancy General configuration Expansion to 500 IP subscribers Global expansion to 1000 subscribers 6 Pri/ E1 & 128 DSP VoIP simultaneously /192 VoIP Messaging, CDR buffer, LCR, networking, PPP management 5 A5000 Dialer, 500 files for LDAP directory, 3000 expansion 19inch rack 10 U 3 racks in stack configuration Electric power supply back up : from 4 hours to 8 hours 3XD 2XDXD

15 © Aastra - 2012 15 A5000 R5.3 Content SIP Trunk Aastra 5000 solution Several thousand of customer selected a SIP Trunk access and A5000 with or without SBC Configurations from 10 to 40 000 users, Various configurations : Emergency services, Call Center, Fax transmission, Dect mobility or collaboration. Numerous certifications from well known carriers : A Full service offer : interoperability tests, …. 15

16 © Aastra - 2012 16 A5000 & networking Remote ip sets and gateways Networking of AXSeries : No licences, just VoIP ressources VoIP & ToIP ntework Secured network : ISDN overflow Transparent networking services for users Centralisable resources User Roaming for mobility WAN PSTN Applications AX Series SIP Trunk IP Set BluStar Dual homing AX Series IP DECT BluStar Postes WiFi Media Gateway PSTN SoHo Small site Large site

17 © Aastra - 2012 17 A5000 & networking Benefits Same services everywhere in the network User mobility Advanced incoming call treatment >The same service for the enterprise Cost reduction with : >Centralised ressources including PSTN >Centralised management with the optional 7450 management application OPEX reduction : >80 % of the Telecom budget concern call cost >User Roaming : user find his working environment everywhere >VoIP and video network >PSTN access optimisation, Least Cost Routing

18 © Aastra - 2012 18 A5000 & Call quality Communication quality : Superior voice quality for 53xxi, 67xxi set HiQs: better than digital sets VoIP Standard QoS implemented available for any kind of Lan / Wan manufacturer Call Admission Control for ToIP, FaxOIP or Video with supervision : Standard codec G711, G729a, G722, SRTP, G719, GSM Fax Codec G711, T38, Video call flow H264 Additional personalized codec like >iSAC, ilBC …. Back up / overflow mechanisms available Call quality supervision ( MoS) for 67xxi & 53xxi

19 © Aastra - 2012 19 A5000 & call reliability Reliability : Specific hardware tested with A5000 software Defense mechanism in the core software : >Dual IP board attachment >ISDN overflow in case of IP failure between gateways >Incoming call rerouting to another extension if subscriber unreachable : ViP re routing >Optional Dual homing feature Optional CPU and Power supply redundancy Hot plug boards Optional UPS IP Set Dual homing AX Series PSTN IP Set Dual homing AX Series PSTN WAN Dual homing

20 © Aastra - 2012 20 A5000 Security Security: Minimal Debian OS package Security patch of OS policy Embedded firewall Out band management Password management Ciphered management User authentication ( MD5 standard) Terminal authentication on Lan (802.1X standard) Optional TLS ciphered signalling with AX & 67xxi & 53xxi (R5.2) Optional Ciphered Voice over IP with AX& 67xxi & 53xxi (R5.2) Radius Server A5000 Ciphered voice flow PSTN Ciphered voice flow

21 © Aastra - 2012 21 A5000 managements Save time and money Plug & Play Device Mgmt System Mgmt Periodic Back up to external database Database restoration Secured download software with automatic restart Remote management capabilities Subscriber Mgmt System Mgmt Management of all users & trunks through Web interface CDR interface and buffer for billing application ‘Plug & play’ deployment of phones, Centrally generated configuration and backup Auto-discovery of devices Centralized firmware management Embedded DHCP & FTP & NTP server Full system management capabilities exposed through a Web UI SNMP supervision alarm reporting and notification Configuration file

22 © Aastra - 2012 22 Openness Towards 3rd Party Integrations Integration with 3 rd Party Products Microsoft, IBM, SAP, IPC, etc. Aastra Business Collaboration Integration with all communication devices More flexibility - easier to deploy Price competitive solutions Collaboration Communication Tools Vertical Applications Two-pronged approach to integrate UC applications into IT systems Aastra 5000 2015-08-15

23 © Aastra - 2012 23 Aastra 5000 Collaboration Portfolio MX-ONE & Aastra 700 Common Elements SIP Middleware Media Server Unified messaging Soft Phone, Chat, Video, Presence, RCC, IM, Desktop sharing, Directories, Conferencing A5000 Common Elements Presence Server Speech Engine ACP Contact center Voice messaging Unified messaging, IVR TWP Business Collaboration CTI server Incoming and outgoing IVR, Conference bridge Web Attendant

24 © Aastra - 2012 24 A5000 Media Server in AX Series hardware Unification Embedded ressources in AX Series Voice messaging for every users for free Unified messaging SMTP / POP3 / TLS Exchange, Domino, imap IVR MoH and greeting ressources for contact center 24

25 © Aastra - 2012 25 Do not loose your time, easy dial from your documents or your contacts Every users with a PC /Laptop who wants to quickly reach someone with his phone Universal Dialing : a simple drag and drop from internet of the number or from your Outlook contacts A5000 directory access Solution : Aastra 5000 Aastra 5000 Dialer TWP Caller Solution : Aastra 5000 Aastra 5000 Dialer TWP Caller

26 © Aastra - 2012 26 Efficiency Universal dialing >Click to call, drag & drop, etc. Multimedia calls : chat, sms, call Easy or complex call forwarding Multi directory connectors Presence management Application file pop up Remote worker Collaboration Multimedia conferencing >Voice, Video, >IM, SMS, application sharing Call recording Agnostic Windows, Mac, TSE, Citrix, Android Easy integration with IT application A5000 Communications tools Efficiency and collaboration with TWP

27 © Aastra - 2012 27 TWP challenge Cost savings / Reduce ecological impact Home office Virtual meeting room Unified communications « Do more » with a low-end phone set Increase productivity / increase customer loyalty More reactivity towards customers User friendly application, easy to use Better greetings on incoming call / customer identification Response to new habits of communication New communication channels Establish any type of communication, anywhere! Swap in one-click from IM to a phone call, or even turn it to a video conference « on the fly » Better control of the customer’s communication system Ease of integration within IT / Telecom system No deployment needed on desktop workstations Thin client technology Wide range of customer application integrations

28 © Aastra - 2012 28 TWP HD Video Session 8/15/2015 Collaborate naturally with video from your desktop, even remotely! Delivering HD video quality (H.264) Select call/answer or video call/answer by incoming or outgoing calls Make a voice and conference call with file sharing between TWP users IP WAN


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