1. The 10 Commandments of Leadership: Understanding, Applying & Promoting Effective Leadership Leadership 1 Lori Cox, CIA, CGAP IIA El Paso Chapter March 27, 2014

2. Agenda  Recognize the traits of great leaders.  Leadership Questions  Explain common definitions of leadership.  Identify Leadership Challenges  Leadership Assessments  Identify differences between leaders and managers.  Discuss the 10 Commandments of Leadership. Leadership 2

3. When you think of the best leader you have encountered – what traits, skills, and/or attributes did that leader possess? Leadership Traits – The Positive 3

4. When you think of a leader you encountered that was not the best – what traits, skills, and/or attributes did that leader exhibit? Leadership Traits – The Issues 4

5. 1. Ethical leadership can help to prevent an organization’s failure. 2. There is a notable difference between being a manager and a leader. 3. Great leaders can be born or made, but usually it is a combination of both. Leadership Questions… Agree or Disagree? 5

6. 4. Leadership is not determined by title but by actions. 5. There is no “right way” to lead in every situation. 6. Good leaders surround themselves with individuals who have the qualities they do not have. Leadership Questions… Agree or Disagree? 6

7. 7. A great leader is liked by all. 8. The definition of a leader is someone who has followers. 9. Auditors in organizations are often looked at as leaders. Leadership Questions… Agree or Disagree? 7

8. Common Definition: Leadership is a process whereby an individual influences a group of individuals to achieve a common goal. (Peter Northouse, 2007) Leadership Defined 8

9. Another Common Definition: Leadership is a process of social influence which maximizes the efforts of others towards achievement of a common goal. (Kruse, 2011) Leadership Defined 9

10. Preferred Definition: Leadership is the capacity to influence others by unleashing their power and potential to impact the greater good. (Blanchard et al., 2007) Leadership Defined 10

11. External: From People and Situations  Lack of funding and resources.  Opposition from stakeholders.  Interpersonal problems within the organization.  Organizational Culture & Climate  Lack of trust.  Social, Economic, and Political Forces Leadership Challenges 11

12. Internal: From Within the Leader  Fear  Lack of confidence.  Insecurity  Impatience and Intolerance  Beliefs and values.  Personality traits and characteristics. Leadership Challenges 12

13. From Leadership Itself  Demands and Responsibilities  Motivating people and themselves.  Balancing the professional and personal. Leadership Challenges 13

14. When are challenges most obvious?  When starting something new.  When something is about to end.  When times are tough.  During transitions.  During a crises – personal or professional. Leadership Challenges 14

15. Coping with external challenges:  Be proactive.  Be creative.  Face conflict squarely.  Look for common ground.  Look for opportunities to collaborate. Leadership Challenges 15

16. Coping with internal challenges:  Listen  Ask for feedback.  Observe what is going on around you.  Reach out for help. Leadership Challenges 16

17. Coping with challenges from the leadership role itself:  Revisit your vision  Share the burden.  Find a confidant or mentor.  Make time for yourself. Leadership Challenges 17

18. Designed to:  Provide feedback.  Identify opportunities for improvement and development. Remember:  No write or wrong answers.  Leadership is a process and develops over time and has many elements.  An assessment is a tool – there is no one assessment that will gauge performance 100% of the time.  Different situations may call for different leadership. Leadership Assessments 18

19. Manager vs. Leader 19 Managers:Leaders: AdministerInnovate ImitateOriginate MaintainDevelop Focus on systems & structures.Focus on people. ControlInspire Trust Short range view.Long range perspective. Ask how and when.Ask what and why. Eye on the bottom line.Eye on the horizon. Accept the status quo.Challenge the status quo. Do things right.Do the right thing. Leader vs. Manager

20. 1. Make What Matters Really Matter 2. Practice What You Preach 3. Communicate with Care and Conviction Conviction The 10 Commandments of Leadership 20

21. 4. Create the Involvement You Seek 5. Do Right by Those Who Do Right 6. Provide Employees With What They Need to Succeed Need to Succeed The 10 Commandments of Leadership 21

22. 7. Confront Challenges with Courage 8.Let Differences Become Your Direction The 10 Commandments of Leadership 22

23. 9. Strive to Serve Others 10. Go Forth and Prosper The 10 Commandments of Leadership 23

24.  Discussed the traits of great leaders.  Identified some leadership challenges and some of the differences between leaders and managers.  Identify leadership strengths and improvement opportunities.  Reviewed some common definitions of leadership.  Discussed the 10 Commandments of Leadership. Summary… 24

25. A person’s moral framework is only the third most important factor in deciding what they will do. Second, they look at their peers. And the most important is what their boss does. Closing Thoughts… 25

26. Contact Information Lori Cox Director, Internal Audit Pima Community College lcox3@pima.edu 26