2. Welcome to Tickets Ireland Our Website Our Services Affiliate Marketing Cost Structure About Us Why Choose Us This presentation will give an overview of our organisation under the following headings:-

3. Our Website – Home Page The Tickets Ireland website is designed to be as user friendly as possible. It has an attractive colourful interface with clear choices for the user to assist him/her in booking or checking an event or venue.

4. Our Website – Main Categories All events are organised into 7 main categories Musical Events Theatre & Arts Business Events Festivals Sporting Events Other Events Venues in Ireland

5. Our Website – Sub Categories Each event category then has its own set of sub categories to choose from. For example Musical Events (seen here) has 12 sub categories e.g. Blues/Soul, Classical, Country, Folk, etc.

6. Our Website The user has a number of ways to locate the information he/she requires as the site allows a search by Event Category Date County Artist Name Venue

7. Our Website – Information captured for database As well as the general booking information you can tailor your booking fields to obtain information which will help you to organise a very polished and efficient event. This presentation shows an example of additional booking fields.

8. Our Website – Priority Booking Our Priority booking facility allows clients to select who they want to access the booking page for selected events. This is done by giving a user name and password to certain people. This feature is used in cases of e.g. Friends of the theatre – discounted prices VIP: allocated best seating Group booking: discounts Under age purchasers: Schools or parents are in control of booking authorization.

9. Our Service – General We offer a Full Ticketing Service Selling tickets via internet. Telesales service is open 24 hours 7 days each week. Irish telesales trained personal take bookings and queries by telephone on Lo Call Number 1890 305305 E-ticketing available to print after booking (saving money on printing hard copy tickets). Automated email confirmation and invoice sent to the booker. Distribute of printed tickets via An Post. We take care of the administration and manage the loading of all your events onto our web site.

10. Our Service – Booking / Delivery Options / Marketing To encompass all of our societies needs we have a Irish bank cheque, bank draft and postal order payment choice. This is particularly useful for clubs, societies and schools to book group bookings as in a lot of cases they do not have a credit cards. We also cater for National & International postage as well as E-ticket or a collect at the venue option Emailing to previous bookers on our data base Sms texts to previous bookers on our data base Choose Delivery Option: National International Secure Courier Collect at venue E-ticket Choice Of Payment :Credit Card, Laser Card, Cheque/postal order. Note: Cheque payment not available within 21 days of event date.

11. Our Service – URL Link We issue you with a URL link from your site to ours. This allows visitors to your site to buy directly. See the example of Birr Theatre & Arts Centre’s website shown below. By clicking on BOOK NOW the Tickets Ireland website is opened offering booking for this promoter’s events.

12. Our Service – Promoter Log-in Promoters can log-in to see up-to-the-minute sales and reports.

13. Affiliate Marketing We have opened out our site to all venues in Ireland. This service will help the performing arts industry in Ireland work together to help support the industry as a whole. By having one site where a ticket purchaser can visit and see events running in Ireland and during the site visit can be brought directly into the booking engine of that event to purchase tickets, makes it easier for the purchaser and a much more seamless. This is where Tickets Ireland is unique. We don’t charge a booking fee or a fee per click to the venues. Our rota is 10 monthly i.e. our affiliate period is 10 months per charge. Our charge is €45.00, €65.00 or €80.00 depending on the level of affiliate including per click reports per month to see how many people went from the Tickets Ireland site to your site and where in the country or the World they were from.

14. Affiliate Marketing Our affiliate clients have a link from the Tickets Ireland website to the booking page on their own website. See example shown here - Wexford Festival Opera have a link on our site which brings the visitor to the booking pages on their own site.

15. Cost Structure We do not charge a booking fee. We charge €0.95 per ticket sold /cancelled. For our full comprehensive price list featuring all our services please contact us on sales@ticketsireland.ie or 1890 305305

16. About Us In 2006 / 2007 we set up a pilot scheme to determine exactly what event organisers and ticket purchasers needs and wants were within the industry. We have met with these wants within our website and customer service. These will be made apparent to you as you go through this presentation. In 2008 we added the payment facility of paying by cheque, postal order or bank draft to facilitate organisations. We are the only ticketing company to offer this service. Also in 2008 we started our venue sponsorship programme. In 2009 we opened our business events service. This allows event organisers to devise their own booking page instead of having to use the general booking form associated with ticketing agent websites. They can now ask extra questions to gain added information. This invariably will help them run their events efficiently. In 2010 we updated our promoter log-in to allow promoters assess to online venue reports as well as up-to-the-minute sales. In 2011 we started an affiliate marketing service. Opening our website to all venues, even those with their own online ticketing software, to help them with marketing their events. Tickets Ireland is one of the fastest growing and progressive ticketing companies in Ireland.

17. About Us – Mission Statement For Clients To make our service financially accessible to all artists/promoters/event organisers and venues. To provide a professional, informative and welcoming service on behalf of our clients. To allow flexibility within our site for each individual event. To work with organisers of events to decrease the work load and reduce unnecessary costs. To provide clear, informative and valuable reports. To ensure that we uphold our integrity, by continuing to make our service transparent and by keeping fairness and honesty as our guide. For Customers To stop the ever increasing cost of booking fees. Our policy is that we do NOT charge a booking fee To provide an online booking system that is very user friendly. To give customers the choice of booking methods web or telephone. To allow full choice of payment methods.

18. Why Choose Us Our advantages over our competitors. No booking fees Our fees are transparent. An Irish telesales team as well as online booking. Wide range of services to facilitate any event. Smaller company doesn’t mean less service, it means more attention to detail and personal service. Other key differences Charity - we donate a portion of sales to charity. We are a full Irish Company. Affordable to all. From small venues /artists and event organisers to the largest. Executive members of our team have personal experience with the performing arts as well as years of experience in business management both of which are needed for a full understanding of running a comprehensive, hands-on ticketing service. We sponsor one venue in Ireland each year with free online ticketing service.