1. Quality Systems – The bedrock of your quality efforts
Alan Daniels
Montreal, Canada
October 10, 2013 1

2. Meeting Purpose
How your quality systems program can be a key element to help you company achieve your quality objectives 2

3. Requirements Strategy Team Leadership Publications Standard Activity
Presentation Outline
Requirements Strategy
Team Leadership
Publications
Standard Activity
ISO Liaison
9100 Series Revision Plan 3

4. IAQG Strategic Focus 3 Axes Improvement Strategy
Relationship Growth Strategy
Requirements
People Capability
Product & Supply Chain Improvement
Performance
Civil Authorities - Production
Space
Defense
Maintenance, Repair & Overhaul
Trade Associations
The IAQG focuses on the continual improvement of the processes mainly within the supply chain to deliver consistently high quality products
IAQG Operating Management System
IAQG Other Party Management Team
Integration Team
3 Axes
Aligned to Address Challenges 4

5. IAQG Requirements Team
IAQG Leader: Alan DANIELS (Boeing)
Mentor: Judy LASLEY (Rolls Royce)
AAQG
Leader: Buddy CRESSIONNIE (Lockheed Martin)
EAQG
Leader: Judy LASLEY
(Rolls Royce)
APAQG
Leader: Tatsuya SHIRAI
(Kawasaki Heavy Industry)
IAQG Document Representatives
9100 : Alan Daniels (Boeing)
9101 : Masahiro KAWAMOTO (MHI)
9102 : Kevin WARD (Goodrich/UTC)
9103 : Bernard LAURAS (Airbus)
: Mike ROBERTS (Boeing)
: Tim LEE (Boeing)
: Will TATE (Triumph)
9107 : Ed BAYNE (Boeing)
9110 : Agathe MOLL (Airbus)
9114 : Ed BAYNE (Boeing)
9115 : Raymond WRIGHT (Raytheon)
9116 : Mike QUINN (Boeing)
IAQG Document Representatives
9117 : Jan SOMMARBERG (Volvo)
9120 : Dale GORDON (Aerojet)
9131 : Claus MAYR (Airbus)
9132 : Craig MANERS (Rolls Royce)
9133 : Michael STOCK (Rolls Royce)
9134 : Albrecht Feldsmann (Airbus)
9136 : Bernard LAURAS (Airbus)
9137 : Juan Ignacio MARTIN (Airbus Military)
9138 : Dan FITZSIMMONS (Boeing)
9139 : Jesse MANGUAL (Moog)
9162 : Dale GORDON (Aerojet) 5

6. Current / Future State Mapping
Current State
Independent release of standards
Most OEM’s deploy 9100
Limited supply chain eligible and required to deploy 9100
Standards supported for deployment presentations
Few measures in place
Strategic Focus
Project manage future integrated standard releases
Collaborate with Strategy Streams
IAQG 5 year strategy Lead 90% certification
Ensure standards are current and relevant
Develop and maintain document support materials and improve communications
Engage in ISO activities and obtain liaison voting status
Develop future QMS concepts and measures
Future State
Integrated release of future standards
All IAQG member companies use the series
All eligible supply chain use series
Standard support is easy to use
Measures drive improvements 6 6

7. IAQG Standards 7

8. Publications Numbering System International Standards - 91xx
Are planned for harmonization across all 3 aerospace sectors and are recognized globally
Americas Standards - 90xx
Are published for use by AAQG, may become an 91XX standard at a later date
“AS” Standards - Americas
Published by Society of Automotive Engineers (SAE)
“EN” Standards - Europe
published in Europe by ASD-STAN
“JIS Q” or “SJAC” is the Japan / Asia Equivalent

9. IAQG Document Relationships
IAQG OWNERS
DATA
Data Type
Oversight of Certification Scheme
(organization)
(surveillance/certs)
(auditors)
ICOP Certification Scheme
9120 (Distributors)
9100 (General)
9110 (Maintenance)
9101
Audit Process
Quality Management System
REQUIREMENTS Strategy Stream
Certification
Scheme
QMS Standards
Maintenance of stds issued by IAQG
(IAQG 103)
9103
Key Char
9102
FAI
9107
DDA
9114
Direct ship
9131
N/C Doc
9132
Marking
9133
Sup.Qual.
9138
Stat Prod Ac
9162
Self Ver
9115
Software
9137
AQAP align.
91XX
APQP/PPAP
People Capability documents (PCAP001) & structure (skills matrix)
Best practices
Product & Supply Chain Strategy Stream
Supply Chain Management Handbook (SCMH)
Sales & Scheduling
Requirement Flow down
Design & Developm’t
Plant,
skills & planning
Manufact. &
Inspection
Supplier
Mgt.
Control of N/C mat’l
C/A & P/A
Order Mgt & logistics
Customer Support
Sourcing selection
Business
Processes 1 2 3 4 5 6 7 8 9 10 11
People Capability Strategy Stream 9

10. The 9100 Drivers Why have 9100? High risk products High cost products
Price estimates (millions) F A
Satellite
Delta IV

11. Need for 9100 Series What else drives the need for 9100?
Tightly controlled industry requirements
Statutory
Regulatory
Customer
Safety is a must!
Quality is required!
Failure is not an option!
Law of Gravity

12. ISO Partnership What is the partnership between 9100 and ISO 9001?
Goal is for 90% of the supply chain to be 9100 certified
It is recognized that lower tier suppliers do not always need the rigor of 9100
Certification to 9100 can be as a dual certification with ISO 9001
Having ISO 9001 as the baseline to 9100 helps keep QMS continuity across the AS&D supply chain

13. Getting More from QMS How AS&D gets more out of its QMS?
Raise stakeholder input and participation to a higher level
Use a widely accepted and respected baseline standard
Address the questions many CEOs are asking of their QMS, “How to add value, reduce cost, improve quality time delivery”

14. ISO 9001 versus 9100
9100 has ISO 9001:2008 embedded with added “requirements” that provide for:
Additional focus on customer and applicable statutory and regulatory QMS requirements
Special Requirements/Critical Items
Project Management
Risk Management
Configuration Management
Control of Work Transfers
Design and Development V&V Testing and Documentation
Increased Supplier Oversight and Monitoring
Production Process Verification
Production Process Change Control
Production Equip, Tools and Software Programs Control
Post-Delivery Support
Blue Text Indicates additions to 9100:2009 Requirements

15. 24 Standards (existing and in work) - 12 Active Projects
Standards Activity Summary
24 Standards (existing and in work) - 12 Active Projects
6 Review Standards in the ballot or publish phase (9101, 9102, , 9114, 9116, 9136)
3 Development Standards revisions in development (9100, , 9107)
4 New Projects New standards in development (9117, 9138, 9139, 91XX)
4 Study Standards planning a revision (9110, 9120, 9115, 9137)
3 Study Past due for reaffirmation – in work (9132, 9133, 9162)
4 Sustain Sustain and maintain
GOAL - Complete the development, ballot and publication process for the 12 active standard projects on schedule 15

16. Standards in Review (active ballots)
IAQG Standards – Ballot/Publish
Standards in Review (active ballots)
9101 “Quality Management Systems Audit Requirements for Aviation, Space, and Defense Organizations”
Nearing ballot process completion and will be going to publication
9114 “Direct Ship Guidance for Aerospace Companies”
Affirmation ballot initiated
9116 “Notification of Change”
Ballot results pending
“Requirements for Oversight of Aerospace Quality Management”
Ballot is in process, affirmation ballot launched in the AAQG
9102 “Aerospace First Article Inspection Requirement”
Ballot has been initiated and the results are pending
9136 “Root Cause Analysis and Problem Solving”
Closure date for the IAQG Sector ballot is January 2014 16

17. IAQG standards in Development (revisions)
IAQG Standards - Revisions
IAQG standards in Development (revisions)
9100 “Quality Management Systems - Requirements for Aviation, Space and Defense Organizations”
Comments reviewed and dispositions applied in Montreal
“Requirements for Aerospace Auditor Competency and Training Courses”
The plan is for a draft to be ready for ballot early next year
9107 “Direct Delivery Authorization Guidance for Aerospace Companies”
Revision is in work and will have additional focus after 9114 is complete – Project launch in Montreal 17

18. IAQG standards in Development (new)
IAQG Standards – New
IAQG standards in Development (new)
9117 “Delegated Product Release Verification (DPRV)”
Planned ballot draft for Montreal postponed to address a couple emergent issues that surfaced in their Montreal meeting
9138 “Statistical Product Acceptance”
Standard number issued and regularly scheduled meetings are being held via WebEx/Telecon
9139 “Bodies of Knowledge”
Ballot draft is getting near being ready and the goal is to publish in June 2014
- 91XX “Advance Product Quality Planning” (APQP) / “Production Part Approval Process” (PPAP)
SWG and Council approved in Moscow - First team meeting held in September 18

19. IAQG standards in Study/ Past Due Review
IAQG Standards – 5 Year Review
IAQG standards in Study/ Past Due Review
9132 “Data Matrix Quality Requirements for Parts Marking”
Noncompliant to review requirement – EAQG identified IDR and SDR – revision needs are being reviewed
9133 “Qualification Procedure for Aerospace Standard Parts”
Noncompliant to review requirement - Working draft complete and SDRs are reviewing.
9162 “Aerospace Operator Self-Verification Programs”
Noncompliant to review requirement – The IDR has completed the project plate, a revision has proposed in Moscow and team formation is in process 19

20. IAQG standards in Study for Revision
IAQG Standards – Study
IAQG standards in Study for Revision
9110 “Quality Management Systems - Requirements for Aviation Maintenance Organizations”
Scope of revision being determined based on 9100 changes, IAQG direction and stakeholder feedback
9120 “Quality Management Systems – Requirements for Aviation, Space and Defense Distributors”
9115 “Quality Management Systems -Requirements for Aviation, Space and Defense Organizations -Deliverable Software”
9137 “Guidance for the Application of AQAP 2110 within a Quality Management System” 20

21. ISO 9001:2015 Revision Status 21

22. ISO 9001:2015 Revision Status Committee Draft (CD) released June 2013
US TAG 176 voted no on CD due to amount of comments (over 1000) and overall immaturity
Vote results from all countries expected in early October
The ISO 9001:2015 Team is meeting in Portugal in early November to disposition all comments
We should have a new DIS by the IAQG Brussels meeting

23. ISO 9001 Revision Timeline + Transition period for certification 2015
2014
2013
May 2013 CD
(Committee Draft)
February 2014 DIS
(Draft International Standard)
February 2015 FDIS
(Final Draft International Standard)
September 2015 Published IS
(International Standard)
+ Transition period
for certification

24. ISO High Level Structure (HLS)
New Clause Structure
HLS & Sub-clauses
1.Scope
2.Normative references
3.Terms and definitions
4.Context of the organization
Understanding the organization and its context
Needs and requirements
Scope
Management System
5.Leadership
General
Management commitment
Policy
Roles, responsibility and authority
6. Planning
Actions to address risks & opportunities
Objectives and plans to achieve them
HLS & Sub-clauses
7. Support
Resources
Competence
Awareness
Communication
Documented information
8. Operation
Operational planning and control
9. Performance evaluation
Monitoring, measurement, analysis & evaluation
Internal audit
Management review
10. Improvement
Non conformity and corrective action
Continual Improvement
Common stamp format and quantity to support businesses
New stamps across the enterprise (pilot one site in 2011, complete all sites/programs in 2012)
Single source vendor contract
Approvals from applicable functions/ business units of common solutions
IT system (eSMS) for single source ordering/delivery system
Common process writings (3-BPIs, 1-PRO, sub-tier writings)
Training developed for AS9100C Auditors
QMS Teams will work with programs and sites to help them prepare
Internal Audit schedules developed 24 24

25. 9100 Series 2015 Revision Plan 25

26. IAQG 9100 Series Team IAQG 9100 Series Team Integration of Standards
Alan Daniels
Wayne Johnson
9100 IDR – Team Leader
Boeing
9100 Scribe
IAQG
Buddy Cressionnie
Brigitte Clamens
Masahiro Kawamoto
9100 AAQG SDR
Lockheed Martin
9100 EAQG SDR
Zodiac
9100 APAQG SDR
Mitsubishi Heavy Industries
Jim Clifford
Roberto Ciaschi
Chen Zhongyuan
9100 AAQG Representative
United Technologies Corporation
9100 EAQG Representative
European Space Agency
9100 APAQG Representative
Aviation Industry Corporation (AVIC)
TBD
Stuart Anthony
Tatsuya Shirai
9100 AAQG Representative
TBD
9100 EAQG Representative
Rolls Royce
9100 APAQG Representative
Kawasaki Heavy Industries
Integration of Standards
QPAT Team Membership:
Representation from all business units
Quality services span the product lifecycle
Manages 14 processes
Most of any PAT
Process owner teams represent nearly every site
Kristy has taken over the Supplier Quality role
Dale Gordon
Agathe Moll
Masahiro Kawamoto
Insert
Picture
Here
9120 IDR
Aerojet
9110 IDR
Airbus
9101 IDR
Mitsubishi Heavy Industries
Ray Wright
Juan Ignacio Martin
Insert
Picture
Here
9115 IDR
Raytheon
9137 IDR
Airbus Military 26 26 26

27. 9100 Series Revision 9100 Series Revision High Level Plan
The 9100 is based on ISO 9001 and is thus affected by the ISO TC176 revision activity
Several other IAQG standards are based on the IAQG standard, and will require revision in parallel with the 9100 standard revision activity
The IAQG 9100-series standards are planned for project completion in early 2016
Revision focus is to fix what is broken and be very cautious in adding any new requirements
Sound reasoning and the benefits are clear

28. 9100 Series Revision 9100 Series Revision High Level Plan
The 9100 is based on ISO 9001 and is thus affected by the ISO TC176 revision activity
Several other IAQG standards are based on the IAQG standard, and will require revision in parallel with the 9100 standard revision activity
The IAQG 9100-series standards are planned for publication in 2016 28

29. 9100 Revision Scope Scope of Revision – IAQG approved May 2012
Documented in the 9100:2015 Design Specification Complete
Utilize Survey and Comments Template feedback Complete
Integrate schedules and publication dates for 9100 Series (9100, 9110, 9120, 9115, 9137) Complete
Incorporate ISO 9001:2015 Revision Text In work
Address Future Concepts from the SWG In work
Counterfeit parts
Safety Management System
IAQG Expanded Strategy
Fix what is broken and be cautious in the adoption of new requirements - the benefits must be clear to all stakeholders Beginning in 2014 29

30. 9100 Series Revision 9100 Series
The term “9100 Series standards” includes the following IAQG standards:
IAQG 9100 Quality Management Systems –Requirements for Aviation, Space and Defense Organizations IAQG Series Baseline Standard
IAQG Quality Maintenance Systems – Requirements for Aviation Maintenance Organizations
IAQG 9115 Quality Management Systems - Requirements for Aviation, Space and Defense Organizations - Deliverable Software
IAQG 9120 Quality Management Systems – Requirements for Aviation, Space and Defense Distributors
IAQG 9137 Guidance for the Application of AQAP 2110 within a Quality Management System 30

31. IAQG/Sector 9100 Team Structure
Intl 9100 Team collects sector and stakeholder input and writes the revision
IAQG 9100 Team
Stakeholder Team Representatives
Subset of Sector 9100 Team to represent Sector at Int’l Meetings
AAQG 9100 Team
EAQG 9100 Team
APAQG 9100 Team
AAQSC Sector Team
EAQG Sector 9100 Team
APAQG Sector 9100 Team
Team meets at Sector Meetings to gather Sector inputs and develop Sector positions. Operation managed at Sector Level.

32. AAQG 9100 Team
AAQG Leader - Buddy Cressionnie (Lockheed Martin)
Team Members - Jim Clifford (UTC)
- Dale Gordon (Aerojet)
- Kevin Beard (NQA)
- Sydney Vianna (DNV)
- Anne Moore (Boeing)
- Eric Jeffries (Bell/Textron)
- Gill Helsel (Bell/Textron)
- Scott Monroe (Alcoa)
- Aaron Troschinetz (SAI)
- John Graham (PNAA)
- Brian Geer (Lockheed Martin)
- Robert Bodemuller (Ball Aerospace)
- Dave Leeson (GD)
- Helen Kiesel (Goodrich)

33. EAQG 9100 Team 27 - Members 9 - Countries Representatives of :
EAQG Leader
Brigitte Clamens (Zodiac)
AFNOR
France
Michel FRANCES
AIRBUS
Alain GROS
AIRBUS Military
Spain
Juan Ignacio MARTIN
AIRBUS Operations
Germany
Hans-Joachim ZARRATH
ALENIA AERMACCHI
Italy
Augusto d’AVOSSA
Flavio IZZO
ASTRIUM
André LACROIX
AUSTRIAN Standards Institute
Austria
Manfred LESER
BAE SYSTEMS UK
Peter CRACKNELL
BUREAU VERITAS Certification
François DUMESNIL
DIN Institute for Standardization
Detlev BOHLE
EADS
Jean-Louis DOULIERY
EADS Elbe Flugzeugwerke Gmbh
Ralf KLINKMULLER
ESA
Netherland
Roberto CIASCHI
EUROCOPTER
Hervé MOURICHOUX
Andreas SCHWARZ
FACC AG
Hubert KERN
GKN AEROSPACE
Sweden
Martin RESTIN
INTERTEK CERTIICATION
Jean DESJARDINS
LIEBHERR Aerospace
Karine FEIL
MBDA
Isabelle GUIVARCH
MEGGITT
Francis GARY
ROLLS-ROYCE
Stuart ANTHONY
SAFRAN - Messier Bugatti Dowty
Isabelle VOUGAZ
SAFRAN - Turbomeca
Patrick BOUCHERON
SONACA
Belgium
Marc DEPIEREUX
27 - Members
9 - Countries
Representatives of :
Organizations
Certification Bodies
9100 series standards
Stakeholders
Members working within the IAQG 9100 team 33

34. APAQG 9100 Team APAQG Leader - Masahiro KAWAMOTO (Japan, MHI)
Team Members -Tatsuya SHIRAI (Japan, KHI)
- Chen ZHONGYUAN (China, AVIC)
- Zhang HAIYUN (China, Boeing Tianjin Composite)
- Woochul JUN (Korea, Korean Air)
- Leng Koon LEE (Singapore, DSO)
- Masayuki KOGUSURI (Japan, IHI)
- Jumpei ONO (Japan, MHI)
Note: Each country of APAQG member companies
(China, Indonesia, Japan, Korea, Singapore, Taiwan)
will assign team members.

35. 9100 Series Stakeholder Feedback35

36. Stakeholders and Liaisons
Stakeholder IAQG Leader 9100 Team Liaison
External
Certif Bodies /Aero Auditors Tim LEE Masahiro KAWAMOTO
9100 Certified Organizations Brian BLOUNT Brian GEER
Airline and aviation operators Alain GROS Isabelle VOUGAZ
Distributors Dale GORDON Dale GORDON
Deliverable software orgs Raymond WRIGHT Raymond WRIGHT
Internal
IAQG & sector member companies Alan/Buddy/Brigitte/Masa 9100 Leader, Sector Leaders
IAQG Strategy Streams/Teams
Requirements Alan DANIELS Alan DANIELS
People Capability Jesse MANGUAL Stuart ANTHONY
Product & SC Improvement Bernard LAURAS Jim CLIFFORD
Performance Improvement Christian BUCK Buddy CRESSIONNIE
OPMT & Certification Bodies Tim LEE Masahiro KAWAMOTO
Integration Jim CLIFFORD Jim CLIFFORD
IAQG Relationship Growth
MRO orgs Alain GROS Agathe MOLL
Civil Aviation Authorities Ed BAYNE Alan DANIELS
Defense / NATO Mike HAYWARD Juan Ignacio MARTIN
Space Roberto CIASCHI Roberto CIASCHI
Trade Associations (EAQG) Alain BONNARD Brigitte CLAMENS 36

37. Determine Methods to Request Stakeholder Input
Stakeholder Contact Method Data Collection Tool
External
Certification Bodies/Aerospace Auditors Leader 9100 Revision Survey
9100 Certified Organizations Leader 9100 Revision Survey
Airline and aviation operators Leaders 9100 Revision Survey
Distributors Leader 9100 Revision Survey
Deliverable software organizations Leader 9100 Revision Survey
Internal
IAQG & sector member companies Leaders Comments template
IAQG Strategy Streams/Teams
Requirements , Presentation Comments template
People Capability , Presentation Comments template
Product & SC Improvement , Presentation Comments template
Performance Improvement , Presentation Comments template
OPMT & Certification Bodies , Presentation Comments template
Integration Leader Comments template
IAQG Relationship Growth
Maintenance, repair, and overhaul Leader Comments template
Authorities Leader Comments template
Defense / NATO Leader Comments template
Space Leader Comments template
Trade Associations Leader Comments template 37

38. Data Mining: 559 Responses Web Survey Demographics
84 Responses that include non-ASD activities 38

39. Data Mining: 559 Responses Web Survey Responses
91% rated 9100 series certification to be valuable in the management of their organization.
80% viewed receiving ISO 9001 certification was valuable as part of 9100 series certification. 39

40. Data Mining: 559 Responses Web Survey Responses
Over 74% of respondents believe that 9100 series requirements has benefits that outweigh the costs.
Need to better communicate deployment support materials.
49% of those that knew of materials found them helpful. 40

41. Data Mining Input Summary
AAQG 67
APAQG 31
EAQG 89 (out of 175)
CAAs 21
Defense 1
LinkedIn (users group) 12
MRO (9110 IDR) 14
PSCI Stream 6
Space Forum (IAQG/AAQG) 18 (out of 29)
Trade Organizations 2
Web Survey (Question 10) 96
357 Comments (454 Total) 41

42. New Activity 9100 Series Team Meeting Results
Reviewed 9100 Structure Draft (SD)
Initial disposition determined for 454 comments
Determined sub-team activities needed
Updated 9100 schedule and integrated schedule
Developed a plan for the writing team 42

43. 9100 Sub-teams
Product Safety (Includes Human Factors) (SD) Agathe Moll
Risk Roberto Ciaschi
Preventive Action (use SD) Roberto Ciaschi
Counterfeit Parts (9100) Dale Gordon
Configuration Management (9100) Dale Gordon
Product Realization Planning (9100) Jim Clifford
Post-Delivery Support (SD) Isabelle Vougaz
Necessity for Design Sub-Team to be determined based on design content in DIS
9100 Team focals listed - each sector to have a representative
Due date February 14, 2014 to sectors teams can assess prior to IAQG Brussels 43

44. 9100 Series Revision Master Schedule
2012
2013
2014
2015
2016
2017
San Antonio
05/2012
Nagoya
10/2012
Moscow 05/2013
Montreal 10/2013
Brussels 04/2014
TBD
10/2014
TBD 04/2015
TBD
10/2015
TBD 04/2016
TBD
10/2016
TBD 04/2017
TBD
10/2017
END TBD
Development
Companies certified
to revised standards
Training Decision
Auditors training (as needed)
(OPMT)
Recommended Schedule to satisfy need date
Required for publication
Transition
Period
9100 revision
Structure Draft
Begin
Writing
Working
Draft
Coordination
Draft
Ballot Draft
Ready for Publication
START
9110, 9120, 9115, 9137
Series Revisions
Required for publication
9101 Audit – Revisions (as needed)
9104-1, -2, -3 – Revisions (as needed)
Plan & Stakeholders feedback
Internal Dependencies
Standards & Training as needed for publication
Required for 9100 publication
9100 Transition Plan
9101 Update (as required)
9100 Training (as required)
External dependencies
ISO 9001 publications
CD May 2013 – Begin struct. draft
DIS : Feb – Begin writing 9100
FDIS : Feb Begin Coord. Draft
Publish : Sept – Prep. Ballot
For more information, see detailed schedule
Preparing
Ballots reviews and comments
Publications 44

45. Questions
Thank you! 45