1. A Leader’s Role in Creating and Maintaining a Healthy Work Environment March 17, 2009 9:00-10:15AM & 1:15-2:30PM

2. Workshop Presenter(s) Karie Wolfson, Interim Director, Faculty Staff Assistance Program Aaron Ebata, Associate Professor, Department of Human and Community Development and Extension Specialist, Family Life Mary Ellen O’Shaughnessey, Executive Assistant Dean, College of Fine and Applied Arts L. Patricia Sherod, Director, Center for Training and Professional Development Susan Stewart, Assistant Director, Center for Training and Professional Development Tiy Goddard, Manager, Professional Development, Center for Training and Professional Development 2

3. Workshop Objectives Introduce elements that define a healthy work environment Define exemplary or superior leadership competencies and how they are applied to healthy work environments Facilitate self assessment, action planning, and follow-up analysis of team climate Provide strategies and identify resources available to help leaders maintain a healthy environment 3

4. “ …the elements that define a healthy work environment [include] collegiality and sharing; recognizing employee’s contributions; having policies that are based on trust; doing what we say we will do, both individually and as an organization, [and] encouraging employees to have a balanced life.” Beyond the Talk: Achieving a Healthy and Productive Work Environment, 1999 4

5. Healthy organizations embrace change as a natural and continuous process… They are characterized by a climate of learning, curiosity, a sense of community and shared meaning, utilization of collective intelligence, and strong trusting relationships and empathically honest communications. 5

6. Healthy Work Environment People are Valued Priority is given to the Work and the Services Performed Shared Responsibility of Everyone Leadership Sets the Proper Tone 6

7. Understanding Leadership A process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. Leaders carry out this process by applying their leadership attributes (beliefs, values, ethics, character, knowledge and skills). Leadership differs in that it makes the followers WANT to achieve high goals, rather than simply bossing people around. 7

8. Managing and Leading are Different Power does not make you a leader, it simply makes you the boss. Positional power as a manager, supervisor, head, etc. gives you the authority to accomplish certain tasks and objectives in the organization. Managers encourage compliant behavior, leaders encourage commitment. 8

9. The 5 Key Practices of Exemplary Leaders Challenging the Process Inspiring a Shared Vision Enabling Others to Act Modeling the Way Encouraging the Heart 9

10. Do you consider your current work environment “healthy”?

11. How would you rate your current work environment on the following dimensions?

12. As a leader, what obstacles, if any, do you face in creating and maintaining a healthy work environment?

13. Healthy Work Environment Leadership Sets the Tone Initiates Practices that Promote Organizational Wellness Develops and Articulates Criteria for Success Empowers all of Us Supports Play, Creativity and Team Problem Solving Recognizes and Develops Vision Provides mechanisms for speedy and complete information 13

14. Create a Healthy and Productive Climate 1.Disseminate information generously. 2.Challenge and expand routine ways of thinking and acting. 3. Encourage communication and information flow across formal hierarchies and functions. 4.Cultivate a culture of curiosity. 5.Enable a process of continuous, collective learning. 14

15. 2008 LEADERSHIP ABC’s Act with integrity Build bridges Communicate openly Develop others Envision success Find your passion Give praise freely Hear others out Initiate casual conversations Jot notes of thanks Know you are worthy Leap at opportunities Mentor others Never give up 15 Open your mind to possibilities Pause to reflect Question the status quo Read voraciously Simplify your life Take risks Understand before acting Vacation joyfully Work smarter, not harder X-spect X-cellence Yield the need to control others Zealously protect time with family and friends

16. Thank You and Good Luck in Creating and Maintaining a Healthy Work Environment! 16

17. Healthy Work Environment People are Valued Embrace Diversity Celebrate what’s GOOD Practice Ethics Be Honest and Build Trust BE the Person You Love Laugh a Lot, Listen Even More Practice Random Acts of Kindness 17

18. Healthy Work Environment Priority is Given to Work and Services Performed: Remember Why We Are Here- – What would our customers do if we didn’t exist? – What are the ways that the University benefits if we do our job? Empower Ourselves- Accept Responsibility for Making It Better Work in your sphere of influence Pitch In/Invite Participation 18

19. Healthy Work Environment A Shared Responsibility “We vs. Me” Recognize that we are all in this together Help Others Make Commitments Share Freely – Keep information flowing Problem Solve as a Team Welcome (and ask for) Suggestions Respect Others Opinions 5 Magic Phrases – Thank You – Please – You’re Welcome – I’m Sorry – Forgive Me 19