1. Regional Development Manager, A4e
Work Programme
East London
Wednesday 11th May
Louise Duncan
Regional Development Manager, A4e

2. A4e Background Welfare to Work Legal Justice Transitions Enterprise
We support the hard to reach communities delivering
Skills for Life qualifications helping to increase their
opportunities
Our Community Legal Advice Centres in Hull and
Leicester have dealt with over 60,000 legal matters
between them, in just under two years
Justice
Transitions
We currently provide education and training to over
8,500 prisoners within 28 prisons across the UK
We offer a wide range of advice, training and solutions to candidates that are either changing careers or facing redundancy to help them to achieve their desired goal
Enterprise
Financial Guidance
39% of all pupils in our Vocational Centres have
been excluded from school, 64% are at risk of being
excluded and 72% achieve qualifications
We help over 22,000 clients each year with problems
relating to debt, family, employment housing and
benefits and tax credits
Skills & Training
Over the past 10 years we have helped over 20,000
new companies start-up and grow through business
support and entrepreneurship programmes
FSI
The FSI has donated services, training days, forums,
workshops, partnerships and donations of almost
£2m to over 750 small charities
Independent Living
International
The second largest provider of Direct Payments services in the UK, you can trust A4e to deliver a reliable, personalised service.

3. Work Programme Customer Journey

4. The Customer Journey

5. Work Programme – Core elements
A4e Five Building Blocks of Sustainability
The core requirements to move away from benefits dependency

6. 3 Development Programmes
The Access & Outlook Programme focuses on increasing access to jobs, career planning, confidence, mock job interviews, and at least a full day per week of structured job search.
The Skills Programme focuses on tackling skills barriers through specialist assessments, vocational & soft skills development.
The Capacity & Resilience Programme includes joint case reviews with existing support networks and increasing contact and participation on a weekly basis to build capacity.

7. Support for Life – our sustainability offer
Sustainability risk profile
Can be light touch, can be intensive support
Life focused, skills focused, employer focused
8am to 8pm
Basic barriers that emerge - travel, finance, childcare
In work health support
A career not just a job – skills and training focus
Re-commence – maintaining momentum for customers who have left work

8. Our A4e Solution Blended approach Self delivery Partners
Self delivery (c.53%)
Subcontracting (c.47%)
No imposed model to supply chain.
Flexible commercial model
Self delivery
A4e Transitions – Graduates and Professionals
A4e Enterprise – support Job creation
Community Manager – attend LEG, LSP, etc
4 new Voxs Centres in London
Outreach approach e.g. Children centres, libraries, GP Surgeries
Partners
Geographical End to End
Specialist End to End e.g. Disability Works
Intervention Partner e.g. Beonsite, New Deal of the Mind, Addison Lee
Strategic Partnerships e.g. Dress for Success, Save the Children/ FAST, Adecco, Crossrail, Citizens Trust, People Supermarket

9. Aspirations / Challenges for London CPA
Using Work Programme as a platform for future growth
Taking a “Total Person” approach to include families, health, justice.
Integration with current local activity - role of Community Officer
Payment by results contract needs to have additional funding support.
Working with local providers and funding bodies to have access to other areas of funding to support.
London has the lowest employment and generally national employment contracts tend to have the lowest outcomes in London.
The 6 primes are working together on support for London through the GLA, including Jobs access, Skills and Health.

10. Gaps and Further Partnership Opportunities
Currently working with our supply chain to confirm delivery.
Will determine gaps over the first quarter and evolve partnerships
Will contact our registered partners of opportunities on WP or any future bids
To register :
or contact Amber Shotton
Or Louise Duncan