2.  3 Big C’s  Communication – the way you send and receive messages (I messages, active listening).  Passive  Aggressive  Assertive  Active Listening  Reflective  Clarifying  Encouraging  Emphathizing  Cooperation – working together for the good of all  Compromise – giving up something to reach a solution to satisfy everyone.

3.  Mutual Respect – accepting differences and tolerating different viewpoints.  Do no show Prejudice – unfair judgement of a group of people.  Honesty  Dependability  Commitment

4.  Power Struggles – I do what I want!  Loyalty  Jealously/Envy  Property disputes – You borrowed my jacket without asking!  Territory and space – Get out of my room!

5.  Calm down  I messages – do not interrupt  Ask for clarification  Brainstorm solutions  Compromise  Analyze

6.  Negotiation – use of communication and often compromise to settle a dispute.  Mediation – a process in which specially trained people help others resolve conflicts.

7. STRENGTHING RELATIONSHIPS  Demonstrate Love and Care  Affirmation – positive feedback that helps others feel appreciated and supported.  Show support, especially during difficult times  Demonstrate Trust  Express Commitment  Willingness to make sacrifices for the family  Be Responsible  Think before you act, admit your mistakes  Spend time together  Respect Individuality  Mutual respect, tolerance  Work together  Be sensitive to other’s needs