2 Working Agreements/Norms Discuss at your tables:In the past, what experiences have you and/or your team had with working agreements/norms?
3 Norms“When all is said and done, the norms of a group help determine whether it functions as a high-performing team or becomes simply a loose collection of people working together.”-GolemanTurn and talk with a shoulder partner about this quote
4 Working AgreementsWorking agreements are the ground rules groups establish to guide their work and influence the behavior of members in order to support productive and efficient workTimeParticipationListeningExpectationsConfidentialityConflict ResolutionDecision MakingTechnologyThese are some areas that teams usually create norms aroundTechnology – use of computers/cell phones
5 Working Agreements Create as a team Discuss/renew with new members Post and review during meetingsPurposefully revisit as a teamRevise when neededImportant to remember to…
6 A Test Does every member join in your group’s discussion? Does each member listen as the others speak?Does any single member dominate the discussion?Do all members arrive on time and stay for the entire meeting?Is everyone prepared to do their work when they arrive?Does each member of the group believe his or her time at the meeting has been well spent?You don’t have to answer these questions now, but consider:
7 Affinity Process: Individually Identify the behaviors that you think contribute to productive team workWrite in terms of behavior, not belief“Everyone is equal”“Come to consensus when making decisions”Phrase the behavior in positive terms“Don’t dominate the conversation”“Encourage participation from each person”one idea persticky note
8 Affinity Process: Together As a Team:Silently, sort and group similar ideas together*lone ideas can be placed to one side
9 Affinity Process: Together As a Team:Ask questions & clarify thinking if neededWrite a topic for each group of sticky notes and label it with a new sticky notehonoring time
10 Affinity Process: Together As a Team:Dialogue and turn each topic into a Working Agreement (stated as a positive behavior)Ask all members, “What parts of this can’t you commit to?” and “Is anything missing?”When your team reaches consensus, chart your Working AgreementsBe prepared to share with the larger group
11 ShareAll teams will share their working agreements
12 Team Working Agreements How will you know that these Working Agreements are effective for your team?If they are not being adhered to, what are some factors that might be the cause?Discuss at your tablesShare out thinking with the larger groupGive them ideas for options to deal with challenges
13 Adhering to Working Agreements What are some ways your team will address team members who stray from the Working Agreements?