1. 1 Report Tile United States Office of Personnel Management TRAINING & MANAGEMENT ASSISTANCE PROGRAM Getting to Know TMA

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3. 3 Agenda TMA Overview Contract Features and Benefits TMA Business Lines Six-Step Procurement Process Questions and Answers

4. 4 TMA Mission To provide Government agencies with customized training, learning, and human capital solutions that maximize individual, team, and enterprise performance.

5. 5 TMA: Who We Are Established in 1982 as a reimbursable program in OPM Contract vehicle for quick access to private- sector contractors with expertise in developing and implementing learning and human capital solutions Current contract period is through 3/31/12 Manage 550+ projects annually Support 140+ government customers

6. 6 TMA: Who We Are (Continued) Current HQ staff of 25, includes a Leadership Team, 14 Project Managers and 2 Ordering Officers Regional staff includes 2 Project Managers and 1 Program Assistant in Philadelphia 32 pre-qualified commercial partners Senior Performance Consultant under contract Realized Inter-Agency Agreement (IAA) funding for FY 2007 was approximately $195M

7. 7 New Interagency Agreement Funding Since 1995

8. 8 Contract Features and Benefits Feature: Simplified Procurement Process  Benefit: “Speed-to-Mission” Results Feature: Flexible Funding Arrangements  Benefit: Manage Large Projects over Multiple Fiscal Years Feature: Experienced Project Managers  Benefit: Safeguard Government’s Interest Feature: Pre-Qualified Contractors  Benefit: Public and Private Sector Best Practices

9. 9 Contract Features and Benefits (Continued) Feature: Comprehensive Contract and Project Administration  Benefit: Paperwork Pain Relief Feature: TMA Guarantee  Benefit: Total Satisfaction with Quality of Products and Services

10. 10 The TMA Guarantee “We guarantee the performance of our commercial partners and stand behind the quality of our products.” If a contractor is not performing well, your TMA Project Manager will intervene immediately & establish a plan to get back on track. If a contractor does not improve in a reasonable time, with your concurrence your TMA Project Manager can move the project to another contractor in days. TMA has achieved a 99% deliverable acceptance rate since FY 2000.

11. 11 Recent Contract Enhancements Ability to procure hardware, software, and licenses related to custom training or human capital solutions Ability to implement custom training solutions of any kind Ability to provide Training Program Management Office (PMO) support including course delivery, web-hosting, or production of instructional materials Ability to provide Human Capital PMO support including program analysis, stakeholder coordination, program status reporting, capital asset planning, and management presentations

12. 12 TMA Lines of Business TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management:  Customized Training and Learning Solutions  Strategic Human Capital Solutions

13. 13 Customized Training/Learning Solutions e-Learning Applications  Section 508 Compliant  SCORM Conformant Courseware Conversion Knowledge Management Systems Interactive Video Tele-training Video Wireless Solutions Classroom Training Materials Performance Support Tools Blended Learning Curricula

14. 14 Customized Human Capital Solutions Human Capital Management Planning Workforce Planning & Restructuring Performance Measurement & Evaluation Process Improvement Performance & Compensation Systems Succession Management Diversity Planning HR Systems Development & Integration

15. 15 TMA Solutions Support Career-Long Employee Learning and Performance Improvement Processes Technologies Interventions Job Analysis and Design Competency Determination Recruiting and Selection Knowledge Capture Succession Planning Advanced Training Formal Training Entry and Orientation Individual, Team, & Enterprise Performance Retention and QWL Performance Support Processes

16. 16 TMA Learning and Human Capital Partners Booz Allen Hamilton C2 Technologies Deloitte Consulting General Dynamics Human Technology HumRRO IBM ICF International Information Experts (8a) Kadix Systems (8a) Perot Systems Government Services Serco SI International SRA International Numerous Other Teaming Partners

17. 17 TMA Training (Only) Partners Allen Corporation of America Carney Colleague-Consulting Computer Sciences Corporation Karta Technologies Performance Technologies International PerformTech PowerTrain Sigma Tech Techniques.org UNITECH Varner Miller (8a) Vertex Solutions Windwalker

18. 18 TMA Human Capital (Only) Partners Center for Organizational Excellence Federal Management Partners Job Performance Systems Personnel Decisions Research Institutes Numerous Other Teaming Partners

19. 19 TMA’s Six-Step Procurement Process 1. Develop a Statement of Work (SOO) 2. Complete an Inter-Agency Agreement (IAA) 3. Select a Contractor 4. Attend a Project Kick-Off Meeting 5. Review and Approve the Management Plan 6. Manage the Project

20. 20 Questions & Answers Training & Management Assistance Program Jenise Setian, Branch Chief (202) 606-5196 www.opm.gov/hrd/tma