1. Western ILLiad User’s Meeting Prioritize EnhancementsPrioritize Enhancements Next StepsNext Steps User Focused Enhancements (Group Work)User Focused Enhancements (Group Work) Summary StatementsSummary Statements Questions / CommentsQuestions / Comments Cyril Oberlander, Portland State University Oberlanderc@pdx.edu Tel: 503-725-3357 Oberlanderc@pdx.edu

2. Waves of Requests UserExpectations Our realities mean advocating new roles with users & our organization.

3. So where to now? Pt. 1 Continue Improving ILLiad’s Performance and Capabilities Discuss workflows and work-a-rounds.Discuss workflows and work-a-rounds. Discuss inter-operability with everyone.Discuss inter-operability with everyone. Discuss and prioritize enhancement requests.Discuss and prioritize enhancement requests. Promote enhancements that satisfy User NeedsPromote enhancements that satisfy User Needs Done, but ongoing

4. So where to now? Pt. 2 Be Experimental and Take Risks Embrace our role and responsibility as change agents.Embrace our role and responsibility as change agents. Watch for and participate in emerging ideas and technologies that users, educational and commercial institutions are using and developing.Watch for and participate in emerging ideas and technologies that users, educational and commercial institutions are using and developing. Try new ideas to advance resource sharing.Try new ideas to advance resource sharing. Ongoing Enjoyment

5. So where to now? Pt. 3 Participate in Library Service Redesign Articulate the future relevance of librariesArticulate the future relevance of libraries Advocate integration of library and institutional resources and servicesAdvocate integration of library and institutional resources and services Be active in instructional and service partnerships across the institution and region.Be active in instructional and service partnerships across the institution and region. Participate in Information Literacy ProgramsParticipate in Information Literacy Programs Ongoing Partnerships & Collaborations We are Experts of Resources & Service

6. Questions or Comments? Would anyone like to say a few words? Reminder When you get an email for a web survey, we greatly appreciate your comments and suggestions for improving this meeting, what did you like, what would you have like more of, etc.

7. Thank you for attending… Portland State University, OCLC Western, Atlas Systems, Inc., and the WILLiad planning committee thank you for participating in this 2 nd annual user’s meeting. Thank you sponsors and host for this event: OCLC Western Atlas Systems, Inc. Portland State University Thank you planning committee members and presenters: Kyle Banerjee, John Brunswick, Sherry Buchanan, Janet Chisman, Cindy Cunningham, Margaret Ellingson, Linda Frederiksen, Matthew Gonzalez, Scot Harrison, Linh Le, Pam Mofjeld, Judith Norton, Kay Vyhnanek, Laura Zeigen.