1. ILLiad Statistics & Collection Development Data & Methods ILLiad Web ReportsILLiad Web Reports ILLiad Client QueryILLiad Client Query Access & ILLiad Data TablesAccess & ILLiad Data Tables Utility & Future of ILL Data Thoughts & Conclusion What’s the Use? Cyril Oberlander, Portland State University, oberlanderc@pdx.edu tel. 503-725-3357oberlanderc@pdx.edu

2. Data & Methods: ILLiad Web Reports OCLC ILLiad Administrative Suite: Reporting & Statistics Guide See: http://216.54.31.120/Documentation/OCLCILLiadReportingandStatisticsGuide.pdf http://216.54.31.120/Documentation/OCLCILLiadReportingandStatisticsGuide.pdf Key Table Relationships: http://216.54.31.120/Documentation/ILLiadDatabaseDiagram.pdf

3. Web Reports Borrowing All the reports act similarly. WARNING: Make sure that your administrative reports are restricted from public web access, they contain a list of all your cleared customers with personal information, and a list of requests by username, which includes user personal information.

4. Manipulating Web Reports Data Step 1: Save Web Report display as an.htm file. Step 2: Open File with Microsoft Excel Step 3: Make modifications

5. Data & Methods: ILLiad Client Queries Custom Search Save Query Export results

6. Data & Methods: ILLiad Client Queries pt. 2 You can save and load a custom query to help automate your needs for data from time to time. Save Query Open Custom Query

7. Data & Methods: ILLiad Client Queries pt. 3 Save as.htm or All Files and Open with Microsoft Excel.

8. Data & Methods: Access & ILLiad Data Tables External Data & ILLiad Atlas Information: http://portal.knowledgebase.net/article.asp?article=51233&p=1901 http://portal.knowledgebase.net/article.asp?article=51233&p=1901 STATCAT: http://www.oclc.org/support/tips/ill/tip15.htm http://www.oclc.org/support/tips/ill/tip15.htm

9. Sample Reports using STATCAT & ILLiad

10. What’s the Use? ILL Data Dilemma What does ILL Data really represent? Is the data really an important indicator of patterns of need or does it say more about ease of accessibility and requesting? Is the data really being used for collection decisions? Title AnalysisTitle Analysis User AnalysisUser Analysis Title & User AnalysisTitle & User Analysis Hybrid AnalysisHybrid Analysis

11. Title Analysis

12. User Analysis What does it mean that about 10% of PSU FTE are using ILL? What does the differences in discipline mean? What level of use can we afford?

13. Title & User Analysis

14. Hybrid Analysis Graphing Ratios of Circ., ILL & # of Titles Graphing Use & #Titles as histogram Much more details available at PSU ILL Statistics Page: http://www.lib.pdx.edu/services/ill/stats/librarystats.html

15. Packaging Matters What do we hope to accomplish with statistics? Allocation StaffingStaffing BudgetBudget Collection Dev.Collection Dev.Planning DepartmentDepartment InstitutionInstitution Future of R.S.Future of R.S.Others?

16. Let’s talk about it… What does ILL Data really represent? –User Needs and Faculty/Student Interests, plus diversity –Policies check. –Dialogue within the library, within university/college, and with consortia. Is the data really an important indicator of patterns of need or does it say more about ease of accessibility and requesting? –Depends on the articulation and internalization. Is the data really being used? –How understandable is it? How easy to match library/institutional priorities? –To what degree do we want user ‘needs’ to drive collection development budgets and selection? What do you find useful? How do you use ILLiad for Collection Development? Cyril Oberlander, Portland State University oberlanderc@pdx.edu tel. 503-725-3357 oberlanderc@pdx.edu