1. Our Time is NOW Making the switch to OneHR October 2, 2014 Jim Ritchey, VP of Human Resources Sky Ridge Medical Center

2. Our Time is NOW Agenda The need for change The recruitment model Changing the face of HR Becoming an HR Business Partner The HR Business Partners Tool Kit HR and the patient experience Group Activity October 2, 2014

3. Our Time is NOW The Expansion $117 Million Dollar Expansion October 2, 2014

4. Our Time is NOW The definition of insanity The 200 position dilemma Coming to terms with the need for change Selling the vision to the Senior Team October 2, 2014

5. Our Time is NOW The HRIS Clean Up The need for clean data It takes a village The Manager Webtop October 2, 2014

6. Our Time is NOW The specialty recruitment model Recruiters assigned by specialty One-stop shop for the manager A single point of contact for the candidate October 2, 2014

7. Our Time is NOW Challenges we faced Communication Getting to know the recruiters Process Peer Interviewing October 2, 2014

8. Our Time is NOW The Secret Sauce Manger Webtop Facility Tours Increased recruiter bench strength One-stop shopping Decreased internal competition Commitment to the model October 2, 2014

9. Our Time is NOW Lessons Learned It works! Standardization is key Communication at all levels Accept that change is difficult Helping us prepare for the oneHR transition October 2, 2014

10. Our Time is NOW Making a case for the HR Business Partner Shift Perceived lack of service Inconsistent messaging Perceived lack of accountability Addressing the 24/7 need Leadership wanted a partner in HR October 2, 2014

11. Our Time is NOW Selling it to the team W-I-I-F-M Dividing the house Becoming a strategic partner Selling it to the leadership team Rolling it out to the house October 2, 2014

12. Our Time is NOW Tools, Presentations and Wins Morning Rounds Mobile HR Unit Bringing data to the conversation Hire for Success Onboarding for Success 30-Day Retention Call Performance Management The “in the know” advantage October 2, 2014

13. Our Time is NOW A day in the life… October 2, 2014

14. Our Time is NOW HR and the Patient Experience When a patient calls Tying it all together This is why we do it October 2, 2014

15. Our Time is NOW Activity In groups of 2 to 3 discuss the following: –What tools and practices have you adopted that have prepared you for the oneHR transition? –Is there a tool or practice that you heard about today that you will consider implementing. Why? –Share your answers with the group. October 2, 2014

16. Our Time is NOW October 2, 2014 Questions Thank You!