1. The world’s number one integrated leisure tourism business – the new TUI

2. About us Embarking on a new era
The new TUI Group is a company of opportunities – for our customers, our shareholders and our employees. United under one roof we will have our unique hotel portfolio, our cruise lines, six European airlines, the distribution strength of our tour operators, both online and through our travel agencies all over Europe. As the world’s number one inte-grated leisure tourism Group we offer an end-to-end customer experience. Direct access to customers makes investment in hotels and state-of-the-art cruise liners easier to plan and secures occupancy early in the game. This will enable us to grow faster and develop more travel products exclusive to TUI.
TUI GROUP | Corporate Presentation | December 2014

3. The world’s number one integrated tourism business at a glance*
Global Company – domiciled in Germany
77,000 colleagues
in 130 countries
More than 30 million customers from 31 source markets travelling to 180 destinations
Revenues of €18.7 billion
Over 300 hotels with 210,000 beds
Underlying EBITA €869 million
136 aircraft
A FTSE 100 business
12 cruise ships
Market capitalisation €7 billion
About 1,800 retail shops in Europe
*Based on numbers from FY 2013/14
TUI GROUP | Corporate Presentation | December 2014

4. From an industrial conglomerate to a global tourism group
Transformation into a leading tourism company –
Sale
In 2006 TUI sold its last industrial holding. Subsequently after selling a majority shareholding in its Hapag-Lloyd container shipping business in March 2009, TUI Group now focuses fully on its core business of tourism. With the merger in 2014 the world’s number one integrated leisure tourism business is created.
TUI GROUP | Corporate Presentation | December 2014

5. Group segments Mainstream Non-Mainstream
Tour Operators
Hotels
& Resorts
Cruises
Hotelbeds Group
Specialist
& Activity
Responsibility
Responsibility
Responsibility
Container Shipping (14% equity)
Johan Lundgren
Sebastian Ebel
Will Waggott
Delivering a superior end-to-end customer experience
Focused on growth & value creation
Held for disposal
TUI GROUP | Corporate Presentation | December 2014

6. Group segments Mainstream Hotels Tour Operators & Resorts Cruises
Europe’s leading tour operators, offering renowned holiday brands including TUI (Germany), Thomson (UK), Fritidsresor (Sweden), Marmara (France), Jetair (Belgium) and Arke (Netherlands), providing unique holidays in 180 countries.
Number one leisure hotelier in Europe with more than 300 hotels, resorts and clubs with well-known brands such as RIU and Robinson and approximately 210,000 beds in 24 countries.
TUI Cruises is a joint venture between TUI Group and Royal Caribbean Cruises and serves the volume market with its premium ships “Mein Schiff 1” to “Mein Schiff 3”. Hapag- Lloyd Cruises, with the “MS Europa” and “MS Europa 2”, is the leading provider of luxury and expedition cruises in German-speaking regions. In addition, TUI UK operates 5 cruise ships.
TUI GROUP | Corporate Presentation | December 2014

7. Group segments Mainstream Tour Operators Hotels & Resorts Cruises
Source markets
Retail shops
Customers
Germany
UK & Ireland
France
Nordics (Sweden, Norway, Finland, Denmark)
Belgium
Netherlands
Austria
Switzerland
Poland
Spain
Italy
Portugal
Russia
Ukraine
Canada
1,800
19 million
Airlines
Colleagues 6
60,400
Aircraft
Cruise ships
136 12
Hotels & Resorts
312
TUI GROUP | Corporate Presentation | December 2014

8. Mainstream Tour Operators Germany UK & Ireland Nordics France Other 6m
Largest source markets
Germany
UK & Ireland
Nordics
France
Other
Key brands
Market position #1 #1 #2 #1
#1 / #1*
Customer numbers 6m
5.2m
1.6m
1.6m
5.1m
Aircraft 31 59 8 7 31
Airline routes
566
568
323
150
210
* Netherlands, Belgium, Austria, Poland
TUI GROUP | Corporate Presentation | December 2014

9. Mainstream Hotels & Resorts 103 23 24 35 Key Brands Number of hotels
Highlights
Number one leisure hotelier in Europe with more than 300 hotels and 210,000 beds in 24 countries
Portfolio of owned premises will be expanded by another 60 hotels in coming years
Consolidation and focus on core brands such as TUI Hotel, RIU and Robinson
Most hotel companies with local partners
Focus on four and five star category
High occupancy rates (80.9% on average across the portfolio)
TUI GROUP | Corporate Presentation | December 2014

10. Mainstream Cruises 4 3 5 Companies Number of vessels Information
Leading provider of luxury and expedition cruises in German- speaking regions.
The fleet‘s flagships set international standards: “MS Europa” and “MS Europa 2” successfully garnered the highest possible 5-star plus rating in the Berlitz Cruise Guide and are the only ships in this category
Expedition vessels “MS Hanseatic” and “MS Bremen”
Joint venture (50/50) between TUI AG and Royal Caribbean Cruises founded in 2008, premium volume market segment
Christening of the first ship “Mein Schiff” and first cruise in May 2009
“Mein Schiff 2” followed in 2011, "Mein Schiff 3" since May 2014 in operation
Vessel “Mein Schiff 4“ being constructed (delivery June 2015)
“Mein Schiff 5” and “Mein Schiff 6” have been ordered (2016/2017), two more optioned.
Offers various cruises from family-friendly to adults-only cruises in the UK market.
TUI GROUP | Corporate Presentation | December 2014

11. Non-Mainstream 26.9 million 11,800 67,000 hotels 6,600 1.3 million
Roomnights
11,800
Colleagues
The Hotelbeds Group is a global provider of travel services in more than 180 countries. Its businesses provide hotel accommodation, transfers, excursions and tours, meetings and events, visa outsourcing and cruise handling services. Its main clients are tour operators, travel agencies, corporate clients and final consumers. Its brands include Hotelbeds, LateRooms.com, Destination Services and Intercruises.
Overview
Top selling brands
Hotelbeds Group
Database
67,000 hotels
6,600
Colleagues
The Specialist & Activity Sector is the world’s largest provider of specialist and experiential travel. The Group delivers a range of unique experien-ces through its range of unique experiences, from private jets, polar expeditions, sailing and ski holidays and more.
Overview
1.3 million
Customers
Specialist & Activity
TUI GROUP | Corporate Presentation | December 2014

12. The new TUI Group – integrating market access and exclusive content
Leading brand: TUI is the most recognised travel brand in Europe – awards in several countries for TUI also as most valuable tourism brand and most trusted brand
Leading holiday hotelier: Our hotels business is Europe’s largest with more than hotels and 210,000 beds including renowned brands such as RIU and Robinson
Cruise ships: 12 cruise ships – with the luxury vessels ”MS Europa 2” and “MS Europa” voted as the world’s best cruise ships by the Berlitz Cruise Guide – both the only ships with a 5* Plus rating
Market access
Customers: Over 30 million customers world- wide from 31 source markets
Tour operator brands: Leading portfolio of tour operator brands offering holidays in 180 countries
Distribution: Leading online tour operator platforms and 1,800 travel agencies across Europe
Airline: Modern leisure airline fleet with aircraft – our airlines are the most carbon-efficient in Europe.
Research
Book
After Holiday
Pre-trip
On holiday
Journey
Unique proposition: Designing and owning the entire customer journey. Customers receive a high quality, consistent, personalised, end-to-end holiday experience.
TUI GROUP | Corporate Presentation | December 2014

13. Management structure Group Executive Committee Executive Board
Joint-CEO
Friedrich Joussen
Joint-CEO
Peter Long
Group Deputy CEO,
CEO Mainstream Johan Lundgren
Chief Financial Officer
Horst Baier
Chief HR Officer, CEO Platforms Sebastian Ebel
CEO Non-Mainstream William Waggott
Group Director Controlling & FD Mainstream Kenton Jarvis
Group Director Legal, Compliance & Board Office Hilka Schneider
Managing Director TUI UK & Ireland David Burling
Managing Director TUI Germany Christian Clemens
Group Director Corporate & External Affairs Thomas Ellerbeck
Group Chief Marketing Officer Erik Friemuth
Group HR Director Jacky Simmonds
TUI GROUP | Corporate Presentation | December 2014

14. Pioneering sustainability change in our sector
Both TUI Travel and TUI AG have a strong history of sustainability and the coming together of these two Groups will ensure that sustainability continues to be a priority for TUI as well as the rest of our industry. Our vision is to make travel experiences special whilst minimising environmental impact, respecting culture and people and bringing economic benefits to communities.
TUI airlines are the most carbon-efficient in Europe
We have taken over 11.5 million customers to hotels with credible sustainability certifications over the last 3 years
TUI's commitment to sustainability is widely acknowledged. We have won a number of notable awards , continue to be well positioned on sustainable development indices and we are signatories of the UN Global Compact.
TUI GROUP | Corporate Presentation | December 2014

15. Conclusion The worlds number one integrated leisure tourism business
A simplified business, unlocking value
Delivering Mainstream growth
Unique holidays
Direct distribution
Leveraging our scale
Maximising value creation of Non-Mainstream business
Pioneering sustainability change in our sector
TUI GROUP | Corporate Presentation | December 2014