1. MWA Office Professionals Meeting Peoria, IL Willis Collie, Director Jonathan A. Carrillo, Data Analyst Eastern Business Service Center

2. AFM Reorganization and status Proposed area reorganization Human Resources AFM Communications Template EBSC Weekly Report EBSC Update Talking Points

3. EBSC Update Current Area Structure

4. EBSC Update AFM Reorganization into BSCs

5. EBSC Update New AFM Structure

6. EBSC Update BSC – Top Priorities Build high quality, responsive, cohesive teams Standardize processes Learn and better understand needs of customer Define expectations for BSC staff & customer Strengthen relationships with Areas and Locations Re-establish and re-build communication links (vertically, horizontally, internally, externally)

7. EBSC Update BSC – Current Standing 2½ years into the reorganization: Dust has settled Area-specific identity  Eastern Business Service Center Internal Teams have learned to work well together Functional areas are collaborating across all BSCs and AFM Divisions BSC Directors / Area Directors communicate frequently (still not DAD) Virtual concept -- no longer major obstacle Workload heavy due to loss of positions Communications continues to need a lot of attention (AFM Greenies) More Buy-in for standardizing processes, but much more to do Tools are coming on line to help us work more efficiently

8. EBSC Update New Area Structure – (Oct. 1 st )

9. EBSC Update EBSC – Org Chart

10. EBSC Update EBSC – Addressing the HR Issues Challenges faced by HR: Prior to reorg, Agency had to close 10 ARS locations Hiring Freeze Agency-wide to accommodate impacted employees VERA/VSIP Lots of vacant positions across Agency 2 months later – AFM reorganized HRD – policy, systems, external reporting, liaison BSC – operations (recruitment, classification, staffing, processing)

11. EBSC Update EBSC – Addressing the HR Issues Challenges faced by HR: Budget cuts in 2012 Sequestration in 2013 Since that time: Received numerous “unfunded mandates”, such as: Pathways Additional reporting requirements CT tracking and reporting HR Director Position became vacant

12. EBSC Update EBSC – Addressing the HR Issues AFM -107 FTE -22% HR -51 FTE -26%

13. EBSC Update EBSC – Addressing the HR Issues ONE HR: Implement 8 new Systems EmpowHReRecruit eVerifyeEODonline eCompLERIS Telework Database Vacancy Status System Undergone 2 OPM Audits Tightening processes Increased Accountability Increased Oversight

14. EBSC Update EBSC – Addressing the HR Issues Eliminated use of Demo authority for any positions other than Scientists Implementing use of DEU authority New Departmental Policies: Merit Promotion process changes Telework Awards

15. EBSC Update EBSC – Addressing the HR Issues The Perfect Storm All of this has led to:

16. EBSC Update EBSC – Addressing the HR Issues What are we doing to “weather the storm”? Hired a new EBSC HR Branch Chief – David Glines Recently hired new HR Director Leveraging resources with other agencies (FSA, OPM) Pushing back (where possible) with the Department Training, training, training staff Hiring more resources – 25 new HR positions just established; 9 new HR Spec in EBSC.

17. EBSC Update EBSC – Addressing the HR Issues Latest Challenges: Need to recruit as many SY positions as quickly as possible. Several hundred L/A and Pathways appointments to be processed and onboarded in May and June Formation of Tiger Teams to focus on above two areas Development of new L/A Tracking Database https://adminservices.ars.usda.gov/sc/NCR/Lists/STUDENTS%20%20LA%20O NBOARDING%20TRACKING/AllItems.aspx https://adminservices.ars.usda.gov/sc/NCR/Lists/STUDENTS%20%20LA%20O NBOARDING%20TRACKING/AllItems.aspx

18. 18 EBSC Update New AFM Communications Template

19. 19 EBSC Update Weekly Report

20. 20 EBSC Update Thank you Questions? Willis Collie, Director 979-229-9960 Willis.collie@ars.usda.gov Jonathan A. Carrillo, Data Analyst 979-260-9493 Jonathan.carrillo@ars.usda.gov