1. IT By the Numbers: We Are the Scalable Enterprise Data and Networks: –What is the total size of the Dell Data Warehouse? 320 Terabytes on 84 nodes –How many emails do our servers handle each day? 1.8 million outbound 40 million inbound (94% of these are spam!) –How many voice calls do we handle each month? 16.5 million inbound toll-free calls 3 million outbound calls –How many suspicious data packets do our firewalls reject each day? About 400 million per day (or 4,000 suspicious data packets every second!)

2. IT By the Numbers: We Are the Scalable Enterprise Dell.com: –How many Dell.com page requests last quarter? 2.86 billion –How many systems are configured each week on Dell.com? ~1 million — and 1 million per day in peak holiday season –How many visits to Dell.com last quarter? 410 million –How many unique visitors to Dell.com last quarter? 127 million –What is the highest number of pages ever requested in one minute? 64,584 (on 8/25/04 during a promo – and we handle all that traffic on only 28 Dell PE6650 servers!)

3. IT By the Numbers: We Are the Scalable Enterprise Business Complexity: –How many Contact Centers, Manufacturing, and Distribution sites do we support? 41 contact centers, 15 manufacturing/distribution –How many changes in the environment do we handle each year? About 15,000 –In how many countries, languages and currencies does Dell do business online? 81 countries, 24 languages, and 26 currencies –And dealing with Compliance, Security, Privacy, Governance, Portfolio... Tremendous complexity. So how do we do it? Scale Out is the key.

4. Old Method: Scale Up Grow into your enterprise infrastructure by deploying large, expensive, proprietary systems up front—but as you add capacity later, you are buying three- or four-year-old technology! Workload Time Dell Method: Scale Out Grow your enterprise infrastructure over time by adding industry-standard building blocks as needed. Always the latest and fastest technology! Workload Time High Utilization per Server Throughout Lifecycle Utilization Low, Increasing Over Time Scale Up or Scale Out?