1. Airport of the future Airport as a complex system A business view Geert Boosten

2. Airport business development Basic airport: landlord and infrastructure Managing ‘location’ Managing know how and expertise Airport development Managed as part of a Investment port folio Managed as part of a Business concept Airport part of other business Managing entertainment

3. Basic airport Focus on infrastructure, safety and security Main income: –Airside: aeronautical fees –Landside: ground leases and parking fees –Subsidies by (local) government

4. Airport: Multi modal junction

5. Airport: Multi functional junction

6. Managing ‘location’: milking the flows Source: presentation PWC

7. Airport Activities are highly interdependent Retail Parking Flight handling Takeoff & Landing Renting Product Market Combinations of an airport are highly interdependent Info E-BIZ RETAIL SUPRA INFRA BASIS INFRA Added Value Brand as key asset Location as key asset Source: presentation PWC

8. Managing know how and expertise Airport consultancy Airport management contracts Airport service contracts ( i.e. handling) Airports ownership and management BAA worldwide

9. Managing entertainment Airport network= fun and excitement Virtual business with GSM and Internet Airport manager Airport: The travel experience

10. Global e-commerce e-Passenger the global Airport network Global Airport network Local e-commerce Local e-commerce

11. Investment port folio

12. New business models including airports Future airport development : –Airport as a crucial part in business model of: Business park Holiday resort Maintenance & training facility ……….

13. Airport business development Basic airport: landlord and infrastructure Managing ‘location’ Managing know how and expertise Airport development Managed as part of a Investment port folio Managed as part of a Business concept Airport part of other business Managing entertainment