1. Matakuliah : G1184 Travel Management Tahun : 2005 Pertemuan ke-: 21-22 Chapter 7 (Power Point 21.1) Pokok Bahasan: Transportation Materi:  External Environment and Future Trends  Airlines  Car Rentals

2. Learning Outcomes Chapter 7 (Power Point 21.2) Pada akhir pertemuan ke-22, diharapkan mahasiswa akan mampu : memperkirakan lingkungan external dari transportation (TIK 41) menyusun daftar mengenai hal-hal yang tersangkut dengan airlines (TIK 42) menguraikan hal-hal yang berhubungan dengan car rental (TIK 43)

3. (Power Point 21.3) Railways tend to be national monopolies and to be state owned and subsidized, while sea transport has tended to be less regulated than other modes, and the basis lies in the relative freedom of movement over water given to all vessels.

4. (Power Point 21.4) Transportation modes based on consumer behavior: - safety - flexibility - price / cost - service quality - time / speed - comfort / luxury - distance - incentives - convenience - ground services - reliability - departure and arrival times - availability - terminal facilities and locations - frequency - enjoyment of trip

5. (Power Point 21.5) Road transport’ attractions for tourists: the control of the route and the stops en route the control of departure times the ability to carry baggage and equipment easily the ability to use the vehicle for accommodation privacy freedom to use the automobile once the destination is reached the low perceived out-of-pocket expenses

6. (Power Point 21.6) Railway transport’ attractions for tourists: safety and inexpensiveness convenience of movement within the carrying unit scenery attractiveness relatively ‘green’ form of travel railway terminals often in the center of the destination arriving at the destination rested and relaxed personal comfort decongested routeways

7. (Power Point 21.7) Sea transport’ attractions for tourists: safe services inexpensiveness reliability possibility to reach remote and small islands with no airports Possibility to carry own vehicles and use them at the destination

8. (Power Point 21.8) Air transport’ attractions for tourists: Shortest time Suitability for long-haul trips Safety Convenience Reliability Frequent and relatively consumer-oriented product Attractiveness for business travellers Speedy and flexibility between various flights More advanced and sophisticated ground services and terminal facilities Luxurious services

9. (Power Point 22.1) Ways to increase efficiency of airlines: extending hub operations reorganizing the schedule utilizing larger aircraft achieving higher load factors

10. (Power Point 22.2) Airlines’ Reasons to Forge Strategic Alliances The Maturity of domestic traffic The competition for terminal space and slots The necessity for economies of scale in airline operation The control of the new distribution channels (CRS) The gradual deregulation in world transportation

11. (Power Point 22.3) I A T A (International Air Transport Association) A worldwide organization that helps every single airline to solve problems, to arrange flight routes and schedules, to guarantee a high standard operation, and to determine tariff that is relatively competitive.

12. (Power Point 22.4) Things to check before renting a car: - type of car - term of payment - mileage - fuel charge - age of car - frop-off fee - road map - tax - child-prooflocks - insurance - child safety seats - additional driver fees - cleaned inside and outside - other surcharges - price

13. (Power Point 22.5) TM 15 Top Airlines & Airports in China (1) 1. What is CAAC? (individual assignment, to be submitted on the 23 rd session)

14. (Power Point 22.6) TM 15 Top Airlines & Airports in China (2) 2. Which China airline was selected as the top? (individual assignment, to be submitted on the 23 rd session)

15. (Power Point 22.7) TM 15 Top Airlines & Airports in China (3) 3. Which China airport was selected as the top? (individual assignment, to be submitted on the 23 rd session)

16. (Power Point 22.8) TM 15 SINGAPORE AIRLINES (1) 1. When was Singapore Airlines born? (individual assignment, to be submitted on the 23 rd session)

17. (Power Point 22.9) TM 15 SINGAPORE AIRLINES (2) 2. In which service was Singapore Airlines a pioneer? (individual assignment, to be submitted on the 23 rd session)

18. (Power Point 22.10) TM 15 SINGAPORE AIRLINES (3) 3. How many hours does the non-stop flight between Singapore and New York need? (individual assignment, to be submitted on the 23 rd session)

19. (Power Point 22.11) TM 15 Dollar Rent A Car (1) 1. What is the minimum age to rent a Dollar car in the United States? (individual assignment, to be submitted on the 23 rd session)

20. (Power Point 22.12) TM 15 Dollar Rent A Car (2) 2. Does Dollar accept ‘key ring’ credit cards? (individual assignment, to be submitted on the 23 rd session)

21. (Power Point 22.13) TM 15 Dollar Rent A Car (3) 3. Is it a ‘must’ to buy the insurance when renting a Dollar car? (individual assignment, to be submitted on the 23 rd session)

22. (Power Point 22.14) TM 16 - Watch the interview with a person who often travels with different kinds of transportation (multi media) ! - Then write a report about the important aspects ! (group assignment, to be submitted on the 23 rd session)