1. C AMPUS C OMPUTING AT SUNY O SWEGO Joseph Moreau, Chief Technology Officer Nicole Decker, Assistant Director – User Support

2. C AMPUS T ECHNOLOGY SERVICES An integrated service organization supporting: We deliver infrastructure, applications and support services vital to the operation and mission of SUNY Oswego Administrative computing Instructional computing Network services Technology user support and Telecommunications

3. I NFRASTRUCTURE 300Mbps redundant/diverse Internet connection SUNY Oswego Intranet Email and web servers Approximately 70 other servers supporting other departments and campus applications Telephone system Generator and battery back up for emergencies

4. INTERNET ACCESS…ResNet ResNet - campus network in the Residence Halls Each residential room is equipped with a network jack that allows students to connect Student machines must be up-to-date to access ResNet Latest security updates Anti-virus software Cisco Clean Access product is used for this purpose McAfee Anti-Virus software is available to all students at no charge

5. I NTERNET A CCESS …W IRELESS Wireless network access is available in most academic and public gathering spaces Hot spots include: Penfield Library Campus Center The dining halls Wireless network access spaces are designated by the wireless logo

6. COMPUTER LABS Public computer labs are located in Penfield Library, Snygg, Mahar, and Campus Center Many departments have specialized labs Computer labs also located in certain residence halls – Hart, Oneida, and Scales

7. PRINTING Available in all of the computer labs Students are allocated a print quota of 500 pages per semester Additional printing can be purchased Color printing is available in specific labs Printing to the public and residential computer lab printers is also available from the residence halls and wireless network

8. E MAIL SUNY Oswego email address are provided to all students Address format: username@oswego.edu Required to use many of the technology services on campus The most common means by which faculty and staff communicate with students Forwarding service is available to students already using a different email account

9. MYOSWEGO myOswego is the College portal for “taking care of business”

10. F OR THE CLASSROOMS …ANGEL ANGEL is the Learning Management System used by SUNY Oswego faculty for posting classroom material online

11. FOR THE CLASSROOM…ATCs Advanced Technology Classrooms (ATCs) are equipped with computers and projectors, DVD and VCRs, and document cameras

12. W HAT ’ S I N A R ESIDENCE HALL R OOM ? Each room is equipped with the following: Internet access through ResNet Land line phone connections Cable Television

13. H ELP The Technology Support Center (help desk) assists students with technology-related questions Students are assisted with General troubleshooting ResNet Malware Students can reach us by: phone – 312-3456 Email - help@oswego.eduhelp@oswego.edu online chat - www.oswego.edu/helpwww.oswego.edu/help in person at 26 Lanigan Hall

14. C AMPUS EMERGENCIES SUNY Oswego is subscribed to a service called “NY Alert” from the State Emergency Management Office (SEMO) Students opt-in and specify how they wish to be contacted of campus emergencies Weather related closures Other emergencies SUNY Oswego is continuously working to improve campus safety and security

15. T HANK YOU FOR ATTENDING !! For More Information: Visit our web site at www.oswego.edu/cts Call us at 315-312-3456 Email us at help@oswego.eduhelp@oswego.edu