1. © 2010 Babson College 1. Please make sure to sit at a seat with an ethernet cable. 2. Plug the other end of your network cable into your laptop ethernet jack. What should you do? Please take the cable with you. We recommend using a wired connection!

2. © 2010 Babson College Goals of this Session Understand where/how to get help Connect to the Babson Network Connect to Babson printer Configure email Understand Babson software resources Technology Test

3. © 2010 Babson College About ITSC Contact Information Email: support@babson.edusupport@babson.edu Phone: 781-239-4357 (HELP) Location: Horn Computer Center Room 220 www.babson.edu/it Telephone/Email/Walk-In Support Basic Technical Support: 7 Days a Week 24 Hours a Day Advanced Technical Support: Monday-Thursday 7:30 AM - 7:00 PM Friday 7:30 AM - 5:00 PM Saturday 7:30 AM - 4:00 PM Walk-In Support Monday-Thursday 7:30 AM - 9:30 PM Friday 7:30 AM - 6:00 PM Saturday 7:30 AM - 4:00 PM Sunday Noon - 8:00 PM

4. © 2010 Babson College Babson Websites It.babson.edu - Landing site for everything IT related @ Babson Email setup Printing Wireless instructions Purchasing software and hardware Right Answers (answers.babson.edu) Portal (the one stop shop) Tech Help link Personal network space Quick links to Blackboard, Library, Registrar Update your profile information Babson Resources

5. © 2010 Babson College Babson Resources Babson Websites (cont.) Elearning.babson.edu Online tutorials/videos for learning Microsoft products Answers.babson.edu Online technical knowledgebase Available 24/7

6. © 2010 Babson College Babson Resources Applications Downloads from the Portal Office 2007 Palisades Decision Tools Suite Minitab 16 ESET Antivirus E-Academy (for hard copies on cd) babson.e-academy.com Office 2007 Office 2008 for MAC SPSS 18

7. © 2010 Babson College Connecting to Open Wireless 1.Double-click the Wireless Network Connection icon in your system tray. 2.Select ‘OpenWireless’ and click ‘Connect’: 3.The Wireless Connection Window should then indicate that you are connected:

8. © 2010 Babson College Babson Resources Printing – www.babson.edu/it/printers Exec Ed. dedicated printer Pharos Printing System (It’s Green!) Release stations (Olin 008 and 204) Security and privacy 12 hour retention Accept all conditions if you are using a firewall

9. © 2010 Babson College Email Options/Configuration Webmail – mail.babson.edu (no config. needed) Portal – portal.babson.edu (no config. needed) Microsoft Outlook – If you don’t have Outlook installed, please wait to install If you DO already have Outlook installed, visit: http://www3.babson.edu/Offices/ITSD/configure/Accessing-Your- E-Mail.cfm http://www3.babson.edu/Offices/ITSD/configure/Accessing-Your- E-Mail.cfm Email Forwarding – Use link above

10. © 2010 Babson College Technology Test Goals of the Technology Test: To ensure that your laptop has the software it needs and is configured in a way that will allow you to use the tools that will be used in your classes.

11. © 2010 Babson College Technology Test FastTrack Link Testing – www.babson.edu/fasttracklinktesting 1. CITG System Checks 2. Elluminate Test

12. © 2010 Babson College Optional Hands-On Configuration Session Wednesday-Friday, Noon to 1pm - Lunch Help Desk in Knight Auditorium Wednesday Night 5:45 to 6:45pm in Olin 120 ITSC staff will be available to help with: Configuring Outlook Installing Microsoft Office 2007 Configuring Postini (spam filtering) Connecting to printers Configuring mobile devices to receive Babson email Thanks for Attending!