1. 1 MPA Core 2006 Joan Bantz The Evergreen State College TONIGHT’S TOPIC Joan Bantz, Member of the Faculty The Evergreen State College January 2005 MPA “Doing Public Administration” Winter 2006 Collaboration Groups and Teams

2. 2 MPA Core 2006 Joan Bantz The Evergreen State College Solutions Demand Active Participation of Diverse Perspectives GROWING COMPLEXITY

3. 3 MPA Core 2006 Joan Bantz The Evergreen State College OUCH!! What is the worse team or group experience you recall and WHY was it so bad?

4. 4 MPA Core 2006 Joan Bantz The Evergreen State College A small number of people with complementary skills who are equally committed to a common purpose, goals, and working approach for which they hold themselves mutually accountable. Source: Katzenbach and Smith What is a Team?

5. 5 MPA Core 2006 Joan Bantz The Evergreen State College Teams are established to solve some problem or to accomplish some task - the basis of the team's mission and Charter. Guidelines for team behavior and decision-making are essential Each team member has a role and responsibility to play. These should be clearly documented and understood. Meetings are not an interruption of work, they are the team's work. Teams should take time out for periodic assessment towards their goals. There is no I in teams!

6. 6 MPA Core 2006 Joan Bantz The Evergreen State College 1. What was the best team or group experience you have enjoyed and what made it so successful? 2. What type of person would you prefer to have as a teammate? What set of behaviors would you rather have in a work, classroom or community team relationship? Team Relationship

7. 7 MPA Core 2006 Joan Bantz The Evergreen State College WHAT MAKES A GOOD TEAM MEMBER? builds confidence and trust energy, clarity of goals and purpose facilitates open communication demonstrates personal leadership brings out the best thinking and attitudes of everyone on the team openness, integrity, frankness without making others defensive Adds Value

8. 8 MPA Core 2006 Joan Bantz The Evergreen State College

9. 9 MPA Core 2006 Joan Bantz The Evergreen State College EFFECTIVE TEAM MEMBERS Working Knowledge Factors Experience Problem Solving Ability Teamwork Factors Openness Supportiveness Personal Style Action Oriented Social Competencies

10. 10 MPA Core 2006 Joan Bantz The Evergreen State College SOME CAN SOME CAN’T SOME WON’T COLLABORATION Everyone thinks of changing humanity and nobody thinks of changing himself. Leo Tolstoy

11. 11 MPA Core 2006 Joan Bantz The Evergreen State College Setting the stage SUCCESSFUL TEAM STRATEGIES One well-known model of a team life cycle is forming, storming, norming, performing, and adjourning.

12. 12 MPA Core 2006 Joan Bantz The Evergreen State College Tuckman

13. 13 MPA Core 2006 Joan Bantz The Evergreen State College Reviewing your team’s performance is an important part of any team project and is particularly valuable if you are going to work again as a team. Thinking about how you Work as a Team

14. 14 MPA Core 2006 Joan Bantz The Evergreen State College Finally, teams should take time to celebrate when the project ends. Recognition of achievement is an important part of teamwork. CELEBRATE