1. How to Succeed as an AACN Chapter Presented by: Karen Certalic AACN Chapter Specialist September 2010 Revised: 8/2012 NOTE: Extensive speaker notes are included with this presentation. Click on View > Notes Page

2. Objectives At the end of this session, the participant will be able to: 1. Identify strategies to help ensure his/her chapter’s success 2. Identify available resources and tools to help with his/her chapter’s journey 3. Identify an unhealthy chapter and steps to improve the situation

4. What Is “Success”? Promoting excellence through Key Initiatives: Education & Certification Healthy Work Environments Beacon Award for Excellence An achievement or goal

5. HWE “The Golden Rule” Work TogetherCommunicate The Chapter

6. HWE Standards http://www.aacn.org/WD/HWE/Docs/HWEStandards.pdf (full version – 44 pages) 1. Skilled Communication Chapters / Nurses must be as proficient in communication skills as they are in clinical skills. 2. True Collaboration Chapter members must be relentless in pursuing and fostering true collaboration. 3. Effective Decision Making Chapter members must be valued and committed partners in leading chapter operations. (Modified for Chapters)

7. 4. Appropriate Staffing Staffing must ensure the effective match between chapter members and chapter events. 5. Meaningful Recognition Chapter members must be recognized and must recognize others for the value each brings to the work of the chapter/AACN. 6. Authentic Leadership Chapter members and leaders must fully embrace the imperative of a healthy chapter environment, authentically live it and engage others in its achievement. (Modified for Chapters) HWE Standards http://www.aacn.org/WD/HWE/Docs/ExecSum.pdf (Executive Summary – 9 pages)

8. You can’t measure your success as a chapter without first having a plan. What Is The Plan?

9. Where to Begin? How do you develop a plan if you aren’t sure or don’t know what your chapter members want or need? Chapter Needs Assessment www.aacn.org/chapterswww.aacn.org/chapters > Resource Library > Best Practices - Needs Assessment

10. Chapters Rock! Reflection = SWOT Analysis What does your chapter do really well? + What does your chapter do only so-so? + What hasn’t your chapter tried yet that could really benefit your members? + What’s getting in your way? S trengths, W eaknesses, O pportunities, T hreats

11. Annual Operating / Work Plan Now you can develop your plan!

12. Chapters Rock! Available Resources  Chapter Advisory Team (CAT) Region#@aacn.org

13. Available Resources

14. “Document Library”  Chapter Needs Assessment  SWOT Analysis  Annual Operating/Work Plan (aka Strategic Plan)  Chapter Transition Checklist  Presentations  Forms  Best Practices www.aacn.org/chapterswww.aacn.org/chapters > Resource Library

15. Chapters Rock!

16. Available Resources  The National Office URY

17. AACN National Office: 800-394-5995 www.aacn.org/chapterswww.aacn.org/chapters  Chapters@aacn.orgChapters@aacn.org Chapter Specialist Monday-Thursday & alternating Fridays 7:30am - 4:30pm, Eastern time; ext. 313 (Overall management of the AACN Chapters Program) Senior Chapter Associate Tuesday-Friday, 7:30am - 4:30pm, Pacific time; ext. 365 (Support for the chapter websites, databases, procedures and Good Standing) Chapter Financial Accountant ChapterFinancials@aacn.org Monday-Friday, 8:30am - 4:45pm, Pacific time; ext. 367 (Chapter finances and reports) We’re here to support you! Contact Info:

18. Chapter Good Standing …and why is it important? Isn’t it the Treasurer’s responsibility? TEAM

19. Chapter Good Standing The government believes AACN’s mission is important enough to subsidize your organization by giving it special tax status. The government is counting on AACN and all of its members to move their mission forward to help society. non-profit & tax-exempt

20. Chapter Good Standing Chapter reports roll up into AACN’s reports to the government–if late, AACN can be fined and it puts that non-profit and tax-exempt status in jeopardy. Inc Local Voice AACN Chapters

21. Chapters Rock! Last FY Current FY

22. How To Succeed as an AACN Chapter 1. HWE is the Golden Rule Collaborate Communicate Participate Make effective decisions Recognize and celebrate Lead by example

23. How To Succeed as an AACN Chapter 2. Chapter Needs Assessment 3. SWOT Analysis 4. Have a plan! 5. Use the available resources 6. Maintain 100% Good Standing compliance 7. Have fun! Celebrate your accomplishments!

24. Chapter A  All officer positions filled, including “-elect “ positions.  Conducts annual Chapter Needs Assessment & SWOT Analysis.  Reviews progress of Annual Operating / Work Plan at each meeting.  40%-50% of members attend meetings.  Web site is current.  Visitors and new members are welcomed and introduced at meetings.  73% of chapter members passed their CCRN test this year  What is this chapter doing right?  Is this a Healthy Chapter Work Environment?  What else could they do? Chapter B  Primary officer positions are filled; no “ –elect” positions are filled.  Conducted annual Chapter Needs Assessment; didn’t do anything with the results.  100% compliant with reporting requirements.  No Annual Operating / Work Plan in place; president & treasurer make all decisions “because no one else will help.”  Chapter’s web site is outdated; nothing new posted in months  Chapter president sends e mails IN ALL CAPS and is verbally abusive in writing / in person.  Many chapter members have stopped attending meetings; are afraid of the president and talk only to the treasurer.  What is this chapter doing right?  Is this a Healthy Chapter Work Environment?  What else could they do? Case Study

25. Chapters Rock! TEAM

27. Thank you for all that your chapters do and for your continued commitment to your patients and families, co-workers, organizations and AACN. We appreciate you!