1. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE Interleges AGM 2014 Working Group 1 Where is the legal profession heading? John North, Royds Deirdre Ni Fhloinn, Reddy Charlton

2. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE Overview  Survey Results  Discussion topics: Case Management Systems Digital dictation Social media and marketing for law firms

3. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE Survey results  13/16 firms use case management software  1 firm provides online client access  Over 50% use collaboration tools/intranet  1/3 of firms use online data storage systems  V little outsourcing of document production – some use of voice recognition  Website and LinkedIn most popular for online marketing

4. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

5. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

6. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

7. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

8. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

9. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

10. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

11. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

12. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

13. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

14. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

15. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE  Discussion topic 1:  Legal Technology  Procurement of case management systems: Royds Reddy Charlton

16. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE  Royds Case Study

17. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE Reddy Charlton case study  2013: Moved to Citrix server and upgraded all PCs to thin clients  2014: Case Management System  Various products on the market – strengths and weakness

18. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE Discussion topic 2: Digital Dictation Only 2 firms in our survey outsource typing None use encryption software for smartphone dictation 1/3 use voice recognition software, incl. Dragon

19. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE  Digital Dictation in Reddy Charlton Security measures - Stored on our servers Conflict checks Confidentiality agreements A move to digital dictation Service provider – how it works?

20. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE Discussion topic 3: Social Media and Marketing for Law Firms  Google +  Websites  Twitter  LinkedIn  Facebook  Sharepoint

21. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE  Google +  What is it?  How can lawyers use it?  https://plus.google.com/+Longwelllawyer s/posts https://plus.google.com/+Longwelllawyer s/posts

22. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE “Fewer than 5% of partners in big law firms use Twitter. I say to them, with 500,000,000 users, are you waiting for it to take off?” - Richard Susskind

23. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE Collaboration tools  Sharepoint  Huddle  Tibbr  Basecamp

24. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE LinkedIn Forbes: Use a picture: profiles with pictures are viewed 7 times more often than blank ones Use the right picture Update your status Include a personal note with your connection request, particularly if you are connecting to someone you haven’t met Tailor your settings Include a summary in your profile.  Facebook  Should law firms use Facebook?

25. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE  Case Studies  Interleges member firm websites:- http://www.elmeouchi.com/index.aspx http://www.ictemlegal.com/index.php http://www.delphi.se/en/  Twitter - https://twitter.com/roydsllphttps://twitter.com/roydsllp  LinkedIn - http://www.linkedin.com/company/philippe-&- partners http://www.linkedin.com/company/philippe-&- partners

26. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE  Law Society of Ireland – Social Media Campaign  Objectives: Better representation; More regular communication; More active defence of the reputation of the profession  How? Twitter, LinkedIn, Facebook and Google + Up to the minute information More efficient response time to queries Provides a forum for discussing areas of interest with colleagues

27. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE

28. TITLE CLICK TO EDIT MASTER SUBTITLE REDDYCHARLTON. IE This information is for general guidance only. It does not constitute legal or professional advice. No liability is accepted by Reddy Charlton for any action taken in reliance on this information. Disclaimer