1. AP Halloween, 2010 NYU SCPS

2. To show successful and unsuccessful examples of ET concepts and tools in action at my previous work NYU SCPS

3. - Managing priorities - Critical Path Method - Leadership vs. management - Economics of Thinking + GPP - Managing projects - Win by nose / lose by nose NYU SCPS

4. In-store pickup NYU SCPS In 2008 Competitors implement manual in-store pickup 1)No online inventory check 2)About 40 minutes are needed to process an order 3)Manual confirmation

5. In-store pickup NYU SCPS After 2 years of research and development in 2009 Eldorado implements fully automate in-store pickup The better a leader is at taking the time to think through an initiative up front, the less expense he or she incurs for the organization on the long run.

6. NYU SCPS

7. In-store pickup NYU SCPS 1)Online inventory check 2)The share of in-store pickup order reached 65% in 10 months 3)Five 5 minutes are needed to process an order 4)Automated confirmation After 2 years of research and development in 2009 Eldorado implements fully automate in-store pickup

8. In-store Pickup System Store stuff Leadership 80% 20% 80% of an organization's ability is driven by its systems and structure, and only 20% by its people BIG PICTURE (50,000 feet) view NYU SCPS

10. – administered – maintained – focused on systems and structure – relied on control – had a short-range view – asked how and when – had his eye on the bottom line – imitated – accepted the status quo – was the classic good soldier – did things right

11. NYU SCPS

13. – innovates – is an original – develops – focuses on people – inspires trust – has a long-range perspective – asks what and why – has his eye on the horizon – originates – challenges the status quo – his own person – does the right thing

14. NYU SCPS

15. – innovate, originate and develop – administer, maintain – focus both on systems and on people, inspire an atmosphere of trust – have a long-range perspective – challenge the status quo – be original and your own person – do the right thing not only things right

16. NYU SCPS

18. 2

19. AlexJohnMariaJack NYU SCPS

20. AlexJohnMariaJack 1 2 3 1 2 3 4 1 2 1 2 3 AlexJohnJackAlexJohn NYU SCPS

21. AlexJohn Maria Jack 1 2 1 2 1 2 1 2 AlexJohn Jack Alex John NYU SCPS

22. Visual progress tracking Legend AntonP o 1 - project 1 (40%) P o 2 - project 2 (95%) AlexP 1 1 - project 1 (75%) P 1 2 - project 2 (10%) John P 2 1 - project 1 (25%) P 2 2 - project 2 (75%) Nick P 3 1 - project 1 (75%) A 2 2 - assist Alex w/P.2 A 4 2 - assist Jack w/P.2 Jack P 4 1 - project 1 (75%) P 4 2 - project 2 (50%) Maria P 5 1 - project 1 (75%) A 2 2 - assist Alex w/P.2 S - study till 10/12 NYU SCPS

24. Jun ‘09 – Eldorado launches tweeter activity 1

25. 1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity 2 NYU SCPS

26. Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity Jan ‘10 – Mvideo hires social networks specialist 2 3 NYU SCPS

27. Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity Jan ‘10 – Mvideo hires social networks specialist 2 3 Mar ‘10 – Mvideo launches Facebook face 4

28. NYU SCPS Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity Jan ‘10 – Mvideo hires social networks specialist 2 3 Mar ‘10 – Mvideo launches Facebook face 4 Oct‘10 – Eldorado has 1174 followers (Twitter) 5

29. NYU SCPS Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity Jan ‘10 – Mvideo hires social networks specialist 2 3 Mar ‘10 – Mvideo launches Facebook face 4 Oct‘10 – Eldorado has 1174 followers (Twitter) 5 Oct‘10 – Mvideo has 2378 followers (Twitter)

30. NYU SCPS You lose by nose when you underestimate importance of details

31. NYU SCPS Kick-OffXA Web development - preparation8BA Web development32CA Web development - testing3DA Product Catalog Development19EA In-House IT Development11FA Marketing and advertising13GA Content Concept2HA Copyriwting3IF Testimonials2JF Graphics3KF Methodology14LA HR8MA Legal4NA LaunchXOALL except H, B, C

32. NYU SCPS43 weeks

33. NYU SCPS43 weeks

34. NYU SCPS Web development - preparation4BA Web development16CA Web development - testing2DA Product Catalog Development19EA In-House IT Development11FA Marketing and advertising13GA Content Concept2HA Copyriwting3IF Testimonials2JF Graphics3KF Methodology14LA HR8MA Legal4NA Stage 2 Requrements Development4PA LaunchXOALL except H, B, C, P Stage 2 Web development16QO,P Stage 2 Web development - testing2R Stage 2 In-House IT Development21S Stage 2 LaunchXTS,R

35. NYU SCPS43 weeks

36. NYU SCPS43 weeks GO Live 21 weeks!

37. NYU SCPS - Managing projects - CPM - Leadership vs. management - Economics of Thinking + GPP - Managing priorities - Win by nose / lose by nose

38. Anton Permogorov Halloween, 2010 NYU SCPS