1. National Emergency Number Association Montana - The Last Best Place Becky Berger 9-1-1 Program Manager

2. Montana The Basics:  $.25 Basic 9-1-1  $.25 Enhanced 9-1-1  $.50 Wireless Enhanced 9-1-1 (eff. 7/1/2007)  Total 9-1-1 Fees:  FY05: $5,711,593  FY06: $6,074,507  FY07: $6,026,096  57 Public Safety Answering Points (PSAPs)  3 FTE state administrative office (DOA-ITSD-PSSB)  Review and approve 9-1-1 plans  Distribute the 9-1-1 fee collections to local government  Provide wireless E9-1-1 cost recovery for PSAPs and Carriers  9-1-1 Advisory Council (10 members)

3. The E9-1-1 Deployment Dilemma Obsolete Technology  40 year old architecture  Limited functionality  Not set up for cell phones  Will not handle new features Insufficient Funding  $250,000 per PSAP average deployment cost for land-line E9-1-1  40 of 57 9-1-1 Centers dealing with a revenue shortfall to deploy land-line E9-1-1 Bottom Line: 57 PSAPs, pursuing 57 unique deployment strategies, had created a “Have’s vs. Have-nots” where only 18 PSAPs had land-line E9-1-1 and only 2 PSAPs had wireless enhanced 9-1-1.

4. The E9-1-1 Deployment Dilemma GOAL Rather than fund dozens of stovepipe systems, the State pursued funding for a uniform and standard E9-1-1 network, thereby reducing overall investment by eliminating duplication. OBJECTIVE Eliminate the “have’s vs. have-nots” STRATEGY  Secure Funding  Contract for a statewide system

5. Benefits of Contract vs Tariff Eliminate transport mileage Bundled rate based on per access line – Rate stability Example: Qwest– tariff rates (272 miles) $1723.00 (+ wireless + emergency notification) Century Tel – contract rate $641.00 2375 X.27

6. Transport per Mile costs

7. Status 2004

8. Status – Sept 2007

9. Multiple 9-1-1 Service Providers PROS PROS –Choice to PSAPs CONS CONS –Split exchanges –Interconnection agreements –Long term agreements with incumbent LEC prevent migrating to emerging technologies