1. Public Service Transformation: what’s working and what’s not? Speaker: Sir Derek Myers, co-chair of the independent service transformation panel Robert J O’ Neill, Jr. Executive Chair: Deborah Cadman, Chief Executive, Suffolk County Council Sponsored by: PROSPECTS

2. Service Transformation Challenge Panel Sir Derek Myers Co-Chair of the Service Transformation Challenge Panel SOLACE conference, October 2014

3. Who makes up the Panel? Sir Derek Myers (co-chair) - Former Chief Executive of (joint) LB Hammersmith/Fulham, and RB Kensington/Chelsea. Now retired, is on the board of Public Health England and a Trustee at Shelter Pat Ritchie (co-chair) - Chief Executive Newcastle City Council Jonathan Flowers - Market Director of local government at Capita and a Director at Veredus Dr Ann Limb - Chair of the South East Midlands Local Enterprise Partnership Mark Lloyd - Chief Executive of Cambridgeshire County Council Tony Lloyd - Police and Crime Commissioner for Greater Manchester, Chair of the Association of Police and Crime Commissioners Nick Markham – Non Executive Director of DCLG, Chief Executive Officer of Top Up TV Sir Paul Scriven – Peer of House of Lords, Managing Partner of Scriven Consulting John Young - Professor of Elderly Care Medicine at Leeds Institute of Health Sciences; and a National Clinical Director for the NHS Philip Colligan - Deputy Chief Executive of NESTA, and an Executive Director of the Innovation lab

4. Evidence based policy making 300 interviews with practitioners 155 pieces of evidence 15 visits to local places

5. Why change is needed Less money Increasing demand Entrenched cost and dependency New technology Changing Expectations

6. Creating the conditions for change Identification High cost cohorts Use of big data Development of product toolset Implementation Long term funding Collaborative leadership Local expectations and accountability

7. Information sharing and using big data Big Data Is A Big Deal … information is the currency of better outcomes…

8. Cross sector collaborative leadership Leadership is the most important ingredient for transformation

9. Uncoordinated funding Multiple bids to multiple transformation pots Multiple funding streams to different services in a single place Short-term budget allocations

10. Local expectations and accountability Impetus required from local place and not direction from the centre A role for local bodies to challenge and set expectations at local level Collective local accountability for improving standards

11. Discussion How do we work together to achieve successful transformation?