1. Understand the concepts of equality, diversity and rights in relation to health and social care
It is really important in this learning outcome that you can use the correct vocabulary in your work.

2. Understand the concepts of equality, diversity and rights in relation to health and social care
Learning Outcome - The learner will:
Assessment Criteria - The learner can:
Merit
in addition to the pass criteria the learner can:
Distinction
in addition to the pass and merit criteria the learner can:
Understand concepts of equality, diversity and rights in relation to health and social care 1P
Explain the concepts of equality, diversity and rights in relation to health and social care 1M
Describe how practitioners should apply values of care in a health or social care service 1D
Analyse the benefits of understanding diversity in relation to health and social care

3. What is Diversity? Diversity is: People being different
People thinking different things
People looking different to the care worker
People believing in different things
People living a different life style choice
People valuing different things in life

4. Fostering Diversity
To be able to do this a care worker has to understand what diversity means
We are not all the same; we do not all believe the same things or make the same life style choices.
A care worker should learn to appreciate their service users, what ever their beliefs, choices or preferences.
A care worker who values diversity will listen, and be fair to all people – what ever their own opinions

5. Diversity Belief Sexual Orientation Values Ethnicity
Understand different religions and cultures
Don’t let your own views prejudice your care of people who choose same sex partners
Understand your values but respect a service users values – they may be different
Make sure there are no barriers to care
Make sure there is equal access for service users and your care gives equal benefit to each of them, no matter what their culture.

6. Fostering Equality in Care Settings
Meeting needs of ALL people
Anti discrimination practice includes understanding policies and procedures
One group of people are not given special treatment
Barriers to care are taken away
Care is given equally, not according to money, status or race
People who are disabled are catered for
Staff are trained to foster equality
Anti discrimination practice
Equal access for service users
Equal benefit for service users
Policies include:
Recruitment
Complaints
Recording of information
Confidentiality
Providing Advocates
Use of language
Staff training
Maintaining rights

7. Policies include: Recruitment Complaints Recording of information
Confidentiality
Providing Advocates
Use of language
Staff training
Maintaining rights
Remember you are writing
For a primary trust – they
Will be hiring people, wanting to
Know about policies etc
It is very important within the Primary Trust that managers understand the importance of equality. This applies to both service users and care workers. For example every care setting should have well written policies that describe how to apply equality to working life. When recruiting staff the manager should hire because of people’s experience and qualifications, not because they are a female. All complaints should be taken seriously, even if they seem silly or from a service user that is always complaining about little things. This will make the service users feel valued and will promote equality. If a service user needs an advocate the manager should find one that is suitable and is trained to do a good job. All care workers should be trained to understand equality – this may include what language to use in which situations…….

8. Health and social care settings
Domiciliary care
Hospice
Nursing Care
Residential care
Hospitals
Nurseries
Day Care
Centres

9. Social, cultural and economic diversity
faith
gender
Sexuality
age
Family structure
Social class
language
Dress
expertise
food
Music
The arts
education
employment

10. Understand different religions and cultures Don’t let your own views prejudice your care of people who choose same sex partners Understand your values but respect a service users values – they may be different Make sure there are no barriers to care Make sure there is equal access for service users and your care gives equal benefit to each of them, no matter what their culture.
Diversity is an important issue in the area that the Primary Trust operates. There are many types of diversity – religion, culture and language are three examples. However people may also be diverse in their education, the food they like, what activities they would like to do and their family background. Care workers needs to appreciate these differences and make sure that they understand them. For example a care worker may have been brought up by a mother and a father. They should not show any prejudices to those that have been raised by two fathers or a single mother. There should be respect shown to those who have different sexual preferences, this includes those that work on the same team.
The managers of the care settings in the Primary Trust should ensure that there are no barriers to care and that their care workers understand different religions and cultures. The care settings may like to have a small “library” of resources explaining each religion and culture that is found within the area. Training can be given to the care workers in make sure they recognise cultural differences such the need to fast, need to pray and the choice of meal.

11. What rights should we have?
Students in 6th form
Adults in Suffolk
Adults in a care home

12. Responsibilities and how to show them.
Right
Responsibilities and how to show them.
To be respected and treated as an individual
To be treated equally and free from discrimination
To be allowed privacy
To be treated in a dignified way
To be cared for in a manner that meets their needs
T have access to information about themselves and confidentiality
To have effective communication and use preferred methods of communication
To be protected from danger and harm
To have their preferences and choices taken account of.

13. Responsibilities and how to demonstrate the right
To be respected and treated as an individual
Respect others.
Show an interest in the service user and value them as an individual
To be treated equally and free from discrimination
Accept others have a right to live differently; do not discriminate against others on the basis that their culture, lifestyle or identity is different. Ensure all service users have equal access to services
To be allowed privacy
Respect other people’s privacy.
Ensure the door is closed when carrying out personal hygiene tasks
To be treated in a dignified way
Respect other people’s dignity.
Treat service users with respect and promote self esteem
To be cared for in a manner that meets their needs
To understand other’s needs.
Ensure that the needs of the service users is at the centre of all planning
To have access to information about themselves and confidentiality
To keep other people’s information confidential.
Ensure service users are present at meetings and that their files and notes are secure.
To have effective communication and use preferred methods of communication
Use communication that does not offend or threaten.
Ensure all service users shave the right communication aids and know how to use them. Use effective listening and clear communication, checking that they understand.
To be protected from danger and harm
Behave in a way that does not threaten or abuse the environment or physical/emotional safety of others.
Ensure risk assessments have been done and keep service user’s property and valuables safe
To have their preferences and choices taken account of.
Understand the impact of choices made on other people.
Give the service user as many options as possible (e.g. menu, time to get up, treatment) and give enough information. Ask about preferences.

14. Care Value Base Promote equality and diversity
Maintain confidentiality
Promote rights and responsibilities
See additional power point for
Application of care values.

15. Early Child
Values
with others
Working
Welfare of child
paramount
Keeping child safe
Maintaining
environment
a healthy
With families
partnership
Working in
development
Learning and
children’s
Supporting
Valuing diversity
opportunity
Equality of
confidentiality
Anti discriminatory
practice
practioners
Reflective

16. Inclusion Many foods are available to us from other cultures
Benefits to diversity
Other cultures give us different experiences in music and arts, e.g. Bob Marley, “Bolly wood”
Phrases we use every day have origins in other cultures
People learn new things from other cultures
Many foods are available to us from other cultures
We benefit from the contribution of other at work e.g. skills
People feel respected and dignified
Inclusion
People are empowered and feel independent
Equal access to services and participation in
Anti discrimination practice is always followed

17. Anti- discriminatory practice
empowerment
participation
access
opportunity
dignity
respect
equality
inclusion
Independence
Anti- discriminatory practice
Benefits of equality and diversity for service users

18. Scenario: Our local Primary Trust has asked you to look into improving equal opportunities in our health, social care and early years provision.
Task
Task 1:
Write a report that explains the concepts of equality, diversity and rights in health and social care settings.
This should include different types of resources that care organisations can use with their staff to help them understand these important issues. (P1)
Task 2:
One organisation is very worried about care values and how to apply them. Produce
materials that will show what they are and how they can be applied in the
organisation. You may like to produce scenarios or role play games with “model”
answers. (M2)
Task 3:
The Primary trust wishes to consolidate the importance of equality, diversity and
rights to the managers of their care settings. You should produce a report, or
presentation, that will analyse the benefits of understanding these issues for both
practitioners and service users. You must include examples of good practice to
illustrate your analysis. (D2)