1. Institutional Effectiveness and the National Community College Benchmark Project Dr. Glynis Daniels Dr. Ceil Connelly-Weida Lehigh Carbon Community College Middle States Commission on Higher Education Annual Conference December 2011, Washington DC

2. 11,700 students AY 2010-2011: - 58% part-time- 62% female - 28% Non-white - Median Age: 23 About LCCC

3. NCCBP: National Community College Benchmark Project  Johnson County Community College, Kansas  2011 – 280 community colleges participated  34 Benchmarks  Regional Demographics  College Structure and Staffing  Student Demographics  Student Success  Non-Credit and Workforce Training  Finance  http://www.nccbp.org http://www.nccbp.org

4. NCCBP: Standard Feedback Reports  National Percentiles  State Percentiles  Best Practices – lists colleges above 85 th percentile for each benchmark (by permission)  Strengths Report – list of benchmarks for which your college reaches 85 th percentile or above  NEW – Online tool for creating peer comparisons using at least 5 institutions you name  NEW - Online tool for creating peer comparisons by specifying demographic criteria

5. PACCC: Pennsylvania Commission for Community Colleges

6. Institutional Effectiveness: Finance Annual Assessment: Expenditures Per Credit Hour Goal: To approach median

7. Institutional Effectiveness: Non Credit Instruction and Workforce Development  Non Credit Instruction: Headcount & Seatcount Market Penetration  Workforce Development Duplicated Headcount Companies Served Total Costs Total Revenues Net Revenue Net Revenue as % of Total

8. Institutional Effectiveness: Workforce Development Duplicated Headcount Goal : Approach 68 th Percentile (77 th FY2010)

9. Institutional Effectiveness: Workforce Development Total Revenue Goal: Approach 68 th Percentile (81 st in FY 2010)

10. Institutional Effectiveness: Workforce Development Total Costs Goal: Approach 68 th Percentile (72 nd in FY 2010)

11. Institutional Effectiveness: Workforce Development Net Revenue Goal: Approach 95 th Percentile ( 91 st in FY 2010)

12. Institutional Effectiveness: Credit Student Success  Cohort Retention  Term Retention  Course Retention  Developmental Indicators  College-Level Indicators

13. Best Practice: Make Definitions Prominent

14. Institutional Effectiveness: Cohort Retention & Success  Full- and Part-Time Entering Cohorts 3-Year Graduation 3-Year Transfer 3-Year Graduation or Transfer

15. Cohort Success

17. Institutional Effectiveness: Term Retention  Fall Credit Students Who Enrolled Next Spring  Fall Credit Students Who Enrolled Next Fall

18. Term Retention

19. Institutional Effectiveness

20. Institutional Effectiveness: Course Retention  College-Level Course Retention  Distance Course Retention  Developmental Course Retention - Math  Developmental Course Retention - English  Developmental Course Retention - Reading

21. Institutional Effectiveness

23. Intro to Psych Course Retention Number EnrolledCompletion Rate DistanceSchnecksvilleDistanceSchnecksville Spring 20089241275%82% Fall 200811252072%82% Spring 20098840868%82% Fall 200910670574%89% Spring 201010048889%84% Fall 201010163894%88% Number EnrolledRetention Rate DistanceMainDistanceMain Spring 20089241275%82% Fall 200811252072%82% Spring 20098840868%82% Fall 200910670574%89% Spring 201010048889%84% Fall 201010163894%88%

24. Institutional Effectiveness

25. Institutional Effectiveness: College Level Indicators  College-Level Course Retention (repeated)  College-Level Course Completer Success  Student Retention in Core Academic Skill Areas - English Composition I, English Composition II, Algebra, and Speech  Student Completer Success Rates in Core Academic Skill Areas -English Composition I, English Composition II, Algebra, and Speech

26. Institutional Effectiveness

30. Institutional Effectiveness: Developmental Indicators  Developmental Course Retention – Math, English, and Reading (repeated)  Developmental Student Retention in First College-Level Course –Math and Writing  Developmental Completer Success Rate in First College-Level Course –Math, and Writing

31. Institutional Effectiveness

33. Future Directions

34. QUESTIONS

35.  Glynis Daniels, Ph. D., Associate Dean of Institutional Research gdaniels@lccc.edu 610.799.1936gdaniels@lccc.edu  Ceil Connelly-Weida, Ph.D. Associate Dean of Planning and Assessment cconnellyweida@lccc.edu 610.799.1630 cconnellyweida@lccc.edu Contact Information