1. GoOV enables people with mental disabilities or dementia to travel savely on their own by public transport; no taxi and 25% cost reduction. – www.go-ov.nl www.go-ov.nl Larswww.go-ov.nl info@go-ov.nl Nieuwenhoffinfo@go-ov.nl

2. USECASE: JEREMY www.go-ov.nl, info@go-ov.nlwww.go-ov.nl Jeremy is 14 years of age, and autistic. Every day a taxi comes to pick him up and bring him to school. The trip (7,5 km) lasts 45 minutes because several other kids are being picked-up. Sometimes Jeremy is bullied. When school is out for him at 3 p.m., he sometimes has to wait till the taxi arrives at 4 p.m. GoOV was developed because Jeremy’s parents believed he was able to travel with public transport if he is supported by a smartphone and is monitored / can be supported when he is in need of assistance.

3. SELF-RELIANT & ON THEIR OWN In the Netherlands > 150.000 people with a mental disability or cognition problem can’t travel on their own. Budgets for transport are cut. This group will be isolated from public life. Would it be possible to: Let them travel on their own? Reduce the costs for society? www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

4. With GoOV +/- 62.500 people (40%) of the target group would be able to change from taxi to public transport! www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

5. WHAT IS GoOV? 1. APP – provides dynamic travel assistance with instructions. GoOV uses GPS & open (Public Transport) data sources 2. PORTAL (website) – for kindred/caretakers to pre-plan trips & monitor the GoOV-traveller 3. Call centre – for passive and active monitoring & support during the trip and for technical assistance www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

6. Max 4 buttons, big buttons & few clicks 'New trip‘ ‘Calling‘ ‘Call for assistance' (= emergency button) ‘User preferences' OPENINGSCREEN www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

7. Only pre-planned destinies. The visibility of every destination & every button is plannable per trip / day / hour / minute to provide only the information that is needed at that moment. PLANNING A TRIP www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

8. WALKINGROUTE www.go-ov.nl, info@go-ov.nlwww.go-ov.nl Walking to the preferred stop or station Visual & audible directions and guiding during walking ‘Recalculate’ ‘I’ve arrived ’

9. PT (PUBLIC TRANSPORT)- INFORMATION On arrival at a stop or station the waiting time until departure is presented. The GoOV-traveller will be alerted by a ‘moving bus’ on his screen. www.go-ov.nl, info@go-ov.nlwww.go-ov.nl ‘Missed’ ‘Boarded’

10. PT-ROUTE Trip-scheme of the whole route of the actual bus, metro or train is presented. The stop or station will disappear from the screen, after passing. www.go-ov.nl, info@go-ov.nlwww.go-ov.nl ‘Back’ ‘I got off’

11. GENERIC DIRECTIONS & PERSONALIZED PROMPTS ‘You are almost there!’ ‘Push the STOP-button in the bus’ ‘Get off !’ www.go-ov.nl, info@go-ov.nlwww.go-ov.nl ‘You are almost there’

12. FEEDBACK Every step of the trip is confirmed by the GoOV- traveller. This is direct feedback on the progression of the trip & Feedback / data for: - the call centre about the travel-behaviour & -abilities of the GoOV-traveller & - performance of the app www.go-ov.nl, info@go-ov.nlwww.go-ov.nl ‘You reached your destination’ ‘Did your journey go well?’

13. Blue button ‘Calling': contacts in personal network or address book. OTHER BUTTONS www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

14. Red button: ‘Call for assistance’: Contact with call centre or other person as back- up for assistance. Callcenter www.go-ov.nl, info@go-ov.nlwww.go-ov.nl OTHER BUTTONS

15. GoOV PORTAL www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

16. GoOV & CALL CENTRE – Manned by people with poor job prospects (sometimes caused by a disability) – Answering trip-related questions – Answering questions of relatives or caretakers – Supporting problems with the app or portal – Helping GoOV-travellers to get ‘en route’ again – Monitoring GoOV-travellers www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

17. GoOV & CALL CENTRE www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

18. BUSINESS CASE ACTUAL COSTS per traveller per year: € 2.200,- to € 3.750,- COSTS WITH GoOV per traveller per year: – Subscription GoOV: € 220,- – Call centre: € 350,- – Smartphone + minutes + data: € 355,- – Public transport pass: € 750,- € 1.675,- www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

19. GoOV DEVELOPMENTS – App & Portal are being improved constantly e.g.: - Walking routes supported by pictures - Possibility to exclude stops / stations / streets - Spoken commands & directions & prompts – 24 / 7 coverage of call centre – iOS-version of the GoOV-app – Mobile Portal app for kindred / caretaker – Blind persons version of GoOV – Senior version of GoOV – 2015 - 1.000 users, 2016 - 5.000 users – Germany, Belgium and / or UK www.go-ov.nl, info@go-ov.nlwww.go-ov.nl

20. GoOV intends: – On their own en route en route – Travel safely → even if the trip even if the trip ‘doesn’t succeed' ‘doesn’t succeed' – Escort from door to door door to door – With (more) confidence en route confidence en route – Cost saviour from 25 to 40% – A job for people with low job prospects low job prospects www.go-ov.nl info@go-ov.nl