1. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor ACARP Presentation PO Box 1225 Newcastle NSW 2300 Phone + 61 2 4927 5511 Fax + 61 2 4927 5522

2. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor2 Typical industry advertisement  Deputy/Crew Supervisors will need their NSW 3rd Class Certificate of Competency;  A good understanding of modern development mining processes and methods;  Experienced in fault finding and problem solving skills that contribute to innovative outcomes;  Competent organisational, communications & planning skills that contribute to productive and harmonious relations and strategic planning.  Good leadership and experience, applying these skills in a mining environment;  An ability to work with, through and for other people;  Teamwork skills that contribute to productive working relationships;  Understanding of, and ability to comply with and promote the NSW Occupational & Health Safety Act, and Coal Mines Health & Safety Regulations  Have understanding of risk management processes and the use of safe work procedures  Be comfortable performing the full range of mining or trade tasks in which you have been trained  Computer Skills

3. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor3 If only ? If only it was the case of implanting a new chip into a deputy and then transforming them into the new model Front Line Supervisor

4. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor4 Leadership

5. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor5 Communication FLS Crew

6. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor6 Communication + Teamwork = Success

7. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor7 Accountability

8. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor8 Mentoring/Coaching opportunities of your crew

9. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor9 Team work/Team leader /FLS Provide direction, leadership and mentoring as required Teamwork FLS

10. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor10 Essence of the role of FLS

11. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor11 Traditional Mine Site Organisational Flow Chart

12. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor12 Constipated Information Flow Chart DEV unit 1 DEV unit 2 DEV unit 3 Gas Drainage Long Wall Under Manager Shift 1 Project work Belt Installation Under Manager Shift 2 DEV unit 1 DEV unit 2 DEV unit 3 Gas Drainage Long Wall Project work Belt Installation

13. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor13 New streamlined Area of Responsibility Organisational Chart

14. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor14 Process Driven Information Flow Chart DEV unit 1 DEV unit 2 DEV unit 3 Gas Drainage Long Wall Project work Belt Installation DEV unit 1 DEV unit 2 DEV unit 3 Gas Drainage Long Wall Project work Belt Installation Under Manager Shift 1 Under Manager Shift 2 Shift U/M has an overview of shift workings but does not run the process The flow of information is directly from process to process team members and will reflect current up-to-date information and the 24 hour plan

15. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor15 Roles of Front Line Supervisor A B Wind Weather Pre- flight Data 24hr plan Traffic Control Need to supply tools and radar to enable Pilot/Supervisor to get from A to B Ensure that equipment is fit for purpose Communication with cross mate, Undermanager (if required) or superintendent/coordinator Crew with appropriate skills Ability for FLS to make decisions on the job as circumstances dictate Planning to keep on course

16. TOTAL MINING MANAGEMENT SERVICES Front Line Supervisor16