Generic skills that enable our technical skills
Employability Skills Generic skills that enable our technical skills
Planning and organizing Initiative and enterprise
A group of industry representatives agreed that we need some general skills in the work place to help complete work based activities effectively. These skills can be used in different work settings and job roles and are sometimes referred to as soft skills. These eight skills are: Communication Planning and organizing Teamwork Problem solving Initiative and enterprise Self-management Technology Learning Discussion What are technical skills? What are soft/employability skills?
Communication Discussion How do we communicate? … that contributes to productive and harmonious relations in the workplace Communication includes reading, writing, speaking, listening and numeracy.
Health and safety manuals
Reading Some things we might read in a workplace… s Customer orders Work instructions Labels Reports Health and safety manuals Memos Policies & procedures Questions: What do you read when you: Volunteer? Coach a team? Care for a family member? Manage your money? Play sport in a team? What other roles do you have? What do you read in that role?
Writing Some things we might write in the workplace … Notes
Customer orders s Lists Reports Letters Memos Work Sheets Questions: What do you write when you: Volunteer? Coach a team? Care for a family member? Manage your money? Play sport in a team? What other roles do you have? What do you write in that role?
Speaking Some things we may say in the workplace … Pass on messages
Give Instructions Use workplace language Negotiate Manage customer complaints Empathise Use the telephone to give & receive information Provide information about a product Questions: What do you say when you: Volunteer? Coach a team? Care for a family member? Manage your money? Play sport in a team? What other roles do you have? What do you say in that role? Activity: Back-to-back Lego (Giving instructions) Pair people up and get them to sit back to back Give each person a matching set of lego/duplo blocks Ask one to create a shape and then describe the shape to their partner who has to create the same shape Has the other person understood your instructions? If not, discuss why Reverse roles and repeat
Understand workplace language
Listening Some things we listen to in the workplace … To Instructions Customer Orders Customer Complaints To People’s Needs Information Understand workplace language Questions: What do you hear when you: Volunteer? Coach a team? Care for a family member? Manage your money? Play sport in a team? What other roles do you have? What do you hear in that role? Activity: Back-to-back Lego (understanding instructions)
Solving mathematical problems
Numeracy Some ways we use numbers in the workplace … Solving mathematical problems Measuring Graphs Prioritising Time keeping Recording data Questions: How do you use numbers when you: Volunteer? Coach a team? Care for a family member? Manage your money? Play sport in a team? What other roles do you have? How d you use numbers in that role?
Team Work … that contributes to productive working relationships and outcomes
Examples Working with new workers/mentoring or coaching
Providing feedback Sharing ideas/brainstorming Working together to complete a task Understanding your role in a team Working with people irrespective of their gender, race, religion or political persuasion It was Jan’s birthday. The people in the office decided to get her a present. We discussed what we thought she would like and how much we each would contribute. We agreed that Marie should buy the present and a card which we could all sign. Discussion Did we use other employability skills to achieve this outcome? Do you think employability skills overlap?
Problem Solving … that contributes to productive outcomes
Examples Developing creative, innovative and practical solutions
Showing independence and initiative in identifying and solving problems Working with other people to solve problems – getting feedback from others, brainstorming solutions, designating roles Using a number of different ideas to solve problems – if this doesn’t work, what can I try next? Using mathematics to solve problems – what do I need to do first, how many do I need, how much time do I have to fix this? Discussion Ask class to think of examples of how/when they have problem solved
Initiative & Enterprise
… that contributes to innovative outcomes
Examples Adapting to new situations Being creative Assessing risks
Translating ideas into actions Identifying a range of options Identifying opportunities Developing a long term, strategic vision Activity: Watch Mark Wardle’s video Employability Skills: Initiative & Enterprise Discuss with group
Planning & Organising … that contributes to long and short term strategic planning
Examples Planning a holiday Planning an event
Researching and organising information Planning the use of resources including time management Allocating people and other resources to tasks Managing time and priorities (setting timelines, Getting to meetings, appointments on time Predicting – weighing up risk, evaluating alternatives and applying evaluation criteria Discussion
Self-management …that contributes to employee satisfaction and growth
Examples Setting goals and working to complete them
Knowing your own strengths and weaknesses Taking responsibility Working safely Evaluating and monitoring own performance I wanted to learn to use Windows 8. I enrolled in a course at the local Neighbourhood House and I set aside an hour each evening to practice what I learnt in class. Discussion
Learning … that contributes to continuous improvement in growth and operations
Examples Being prepared to learn new things
Being aware of the way you learn Contributing to the learning environment in the workplace Managing your own learning Using a range of methods to learn (mentoring, peer support, networking, courses) Being open to new ideas and techniques Activities: Learning Style Quiz Online Quiz – Linkup Employability Skills VAK Learning Style Quiz Download Word doc from. Discussion: Informal learning
Technology … that contributes to effective execution of tasks
Examples Using office equipment appropriately
Having a range of IT skills Applying IT as a management tool Using IT to organise data Having OHS knowledge to apply technology Activity: Watch Mark Wardle Employability Skills – Technology Part 1 Part 2 Questions How do you use technology? How could you improve your skills or learn new skills?
You have employability skills!
Discussion Do you volunteer, work in a family business, coach a sports team, play a team sport, manage a budget, care for a family member …? You have employability skills!
Identifying Your Employability Skills using the STARR System
Situation Task Action Result Reflection What happened? (Situation) What did you have to do? (Task) What did you do? (Activities) What was the result? (Result) What did you learn? (Reflection)
An example I was asked to send a document to Nigeria. I needed to find a way to send this document so it would arrive safely. I searched the internet to find a courier company that could transport mail to Nigeria. I rang a friend who had worked for a logistics company to confirm that this company was reliable. A courier came to pick up the document and it was sent to Nigeria. I used initiative and technology to find a secure way to send the document and I learned how to track the document using the company web site and the parcel code. I can now send documents anywhere in the world. Activity: Apply the STARR model to identify your employability skills Information:
Keeping a record of your employability skills
A portfolio is a collection of work which demonstrates your achievements over a period of time. When you are collecting information about your employability skills, you should include a description of the activity you completed, the evidence you have of this activity and a personal reflection on the activity. There are many ways to collect evidence of your employability skills. For example: reports from a supervisor or teacher, personal reflections on learning activities, videos, photos, recordings and examples of work you have done. There are different ways you can store these records. You could use an e- portfolio which is an electronic record of your work or you could keep a collection of samples in a binder or folder. This portfolio will help you apply for jobs and prepare for job interviews Would you use employability skills developing your portfolio of employability skills? Activities: Discuss employability skills used in developing a portfolio Create an e-portfolio using a free web platform Provide guidelines for producing portfolios Download cover sheets to document employability skills here:
References A Learner’s Guide to Employability Skills Employability Skills: From Framework to Practice Images sourced under a Creative Commons licence and from Microsoft Clipart skills.html
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