1. Please work to connect to the audio portion for today’s presentation using the information below. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM Frequently Asked Questions & Website Best Practices 1.800.308.9936 PHONE NUMBER 817014 ACCESS CODE

2. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM

7. FAQ - Admin Toolbar

8. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM Be sure to check back often for new education classes! FAQ - Admin Toolbar

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10. FAQ - Axis Editor

11. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM FAQ - Axis Editor

12. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM Explore all of your options By clicking “More…” FAQ - Axis Editor

13. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM Always paste content as plain text FAQ - Axis Editor

14. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM FAQ - Axis Editor HTML Formatting Word Formatting

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16. FAQ - Tables

17. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM FAQ - Tables “Right-Click” in a cell to discover table and cell properties

18. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM Do not set a “table width” unless you know the width of the page FAQ - Tables

19. 990px Wide CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM FAQ - Tables 600px Wide

20. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM

21. FAQ – Calendar Online registration keeps the members coming back to the Club website

22. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM FAQ – Calendar Use the correct category to properly filter events between calendars

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24. Start with a new/fresh template each time FAQ – Email

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26. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM FAQ – Email

27. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM

28. FAQ – Mail Reporting

29. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM FAQ – Mail Reporting Manage the bounce blacklist to ensure the maximum amount of members are being reached

30. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM FAQ – Mail Reporting The Club should encourage members to “unsubscribe” rather than mark emails as spam

31. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM

32. FAQ – Cross Marketing

33. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM FAQ – Cross Marketing Save your work as a “template”. This saves time and maintains consistency

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36. Please take a few minutes to complete the short survey following this presentation. CLUBESSENTIAL, LLC 455 DELTA AVE. SUITE 300. CINCINNATI, OH 45226 800.448.1475 SUPPORT@CLUBESSENTIAL.COM Join us June 5 th for: Tables 101