1. Introduction to MainSaver and the Maintenance Process
Part 1: Maintenance Process
Part 2: MainSaver Intro
Last Modified: February 19, 2003
Creator: Phillip D. Hicks
Add group/workgroup Detail tab.
Add respond to form.
Get contact page from earlier file.
Net documents.

2. Materials Covered
The Maintenance Process. We’ll follow the process from detecting a problem until the broken part is repaired.
Introduction to MainSaver.
How do I submit a WO (Work Order)?
Can I edit a WO after submitting it?
Helpful tips.
Contacts when you have problems.

3. Our Maintenance Process
Something breaks.
Someone documents the problem by submitting a work order (WO).
The submitted work order has a status of AWA (AWaiting Approval)
The form submitter never changes the WO status.
AWA
OP/OPD
AWR
CMP
CLO

4. Our Maintenance Process
The Maintenance Coordinator (MC) processes the submitted form:
The MC inspects the work order (WO) for clarity.
The MC verifies the WO for correctness.
The MC checks to see the WO is complete.
When form is “blessed” by MC, then he changes the WO status:
WO status AWA -> OP - OPen not affecting data.
WO status AWA -> OPD - OPen affecting Data.
The WO status change puts the problem on various lists used by Techs, Staff, Ops, etc.
AWA
OP/OPD
AWR
CMP
CLO

5. Our Maintenance Process
Now the problem in the field is fixed!
A new module is in place. The bad module goes to a lab.
The problem is "fixed" as far as Users and Operators are concerned.
However, we still have a broken module needing repair. So...
AWA
OP/OPD
AWR
CMP
CLO

6. Our Maintenance Process
A Tech changes the WO status to AWR (AWaiting Repair).
The OP/OPD AWR WO status change removes problem from most lists.
Techs can do a search on status AWR to find broken modules.
!!!SOME GROUPS CHOOSE TO SKIP THIS ENTIRE STEP!!!
AWA
OP/OPD
AWR
CMP
CLO

7. Our Maintenance Process
Tech fixes broken part. Tech changes the WO status AWR/OP/OPD CMP.
The WO form is closed by MC. He changes the WO status CMP CLO.
AWA
OP/OPD
AWR
CMP
CLO
AWA
OP/OPD
AWR
CMP
CLO
Next, submitting form(s)…

8. Start MainSaver Double-Click on icon on your desktoph
Double-Click Icon

9. Log into your MainSaver account Type in your user name and password
Get your login name and initial password from the Maintenance Coordinator
johndoe
**********

10. MainSaver Start the Maintenance Module. Click on the Maintenance button
Click Here!

11. The Maintenance Module Click on the Asset Button to bring up the Asset button row
Click Here!

12. Asset Module Start up the System Hierarchy Manager (Shortcut: Hit the F7 key!)
Select the Option Menu
Release Here!

13. System Hierarchy Manager Choose the System, Slot, and Asset you wish to move
Pulldown menu to select the System!
Slot/Asset Information Printed Here!
Click here!
The System Hierarchy Window

14. System Hierarchy Manager
Select the desired System from this pull-down menu
Click here!
For this exercise, we will use the MainSaver Training System
We’ll use “MainSaver Training” System Code for our demonstration

15. MAINSAVER TRAINING SYSTEM
We will work on a problem involving “Antenna Curley!”
Also, for example, we’ll open the hierarchies“Spares”, and “To Be Repaired”.
Click on the “+” symbol to open a hierarchy.

16. The Maintenance Process
The fundament “units” of the MainSaver database hierarchy are. . .
SLOT: A short description of the location of the asset.
Slots with assets attached have a mailbox like icon.
Slots with no asset have a folder icon.
ASSET: The module or object you want tracked.
NOTE: The Slot and Asset are separated by a “/”in the hierarchy. The slot resides on the left and the asset on the right hand side.
SLOT: THINGOFABOB1
ASSET: VLA-GIZMO-NUMBER-1

17. The Maintenance Process
Assume VLA-GIZMO-NUMBER-1 breaks. We need to document what died and where it is located.
Click here!
The documentation process:
Select (Click) on Asset “VLA-GIZMO-NUMBER-1” in Slot “THINGOFABOB1.”

18. The Maintenance Process
Assume VLA-GIZMO-NUMBER-1 breaks. We need to document what died and where it is located.
The documentation process:
Click on Asset “VLA-GIZMO-NUMBER-1” in Slot “THINGOFABOB1.”
After the Asset has been selected click on the “Add Work Order” button at the bottom of the window to bring up the work order (WO) template.
Click here!

19. Before proceeding, some helpful tools:
The Maintenance Process
Before proceeding, some helpful tools:
F3 Search:
Click in the cell where you want the information.
Press the F3 key.
Query Lookup:
Place the cursor over the cell where you want information.
Do a right-click.

20. The Maintenance Process
F3 Search
Click on the “Slot Number” box and press F3.
The “Slot Number Lookup” dialog box will appear.
Type in a search string. . .
If each box is left blank, we go to the lookup dialog box

21. The Maintenance Process
Lookup Query
Move the cursor over the desired field.
The pop-up dialog box gives you the choice of clearing the field entry or continuing the search.

22. The Maintenance Process
Click on the line with the desired information.
Right-click on a column to sort the data.
Click on the “OK” button and ALL the asset information is inserted in the appropriate field.

23. The Maintenance Process
General Principles:
Please fill in all spaces you can! HOWEVER, . .
Don't let blank fields stop you from submitting forms.
Information automatically filled into the WO depends on design of the asset.

24. The Maintenance Process
“Charge Cost Center” Field
Required fields:
Charge Cost Center
Work Requested
The “Cost Center Field” field is almost always filled in for you.
“Work Requested” Field

25. The Maintenance Process
“Originator”
“Asset”
“Work Area”
“Asset Group Code” (Subsystem)
“Fault Code”
Some very important fields!!!
F3 searches work in all these fields. Please fill each of fields.

26. The Maintenance Process
Now, when we are satisfied with the information in the above fields, click “OK”
Click here!

27. Contacts for helping you!
The Maintenance Process
Contacts for helping you!
Contact Phillip Hicks ( or 7319/7255).
MainSaver’s Help System.
PowerPoint MainSaver Contacts Documents:
Asset Swapping.
MainSaver Tutorial (Submitting Work orders).
This presentation.

28. The Maintenance Process Materials Covered
How do I submit a WO? 
Can I edit a WO after submitting it?
Contacts when you have problems. 
Constructive comments on the maintenance process are welcomed.
Phillip D. Hicks