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© 2014 GuestLogix Inc. R ECAPPING GXI S TRATEGY Presented by: Brett Proud – President & CEO 2013 / 2014 GuestLogix Annual & Special Meeting of Shareholders.

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Presentation on theme: "© 2014 GuestLogix Inc. R ECAPPING GXI S TRATEGY Presented by: Brett Proud – President & CEO 2013 / 2014 GuestLogix Annual & Special Meeting of Shareholders."— Presentation transcript:

1 © 2014 GuestLogix Inc. R ECAPPING GXI S TRATEGY Presented by: Brett Proud – President & CEO 2013 / 2014 GuestLogix Annual & Special Meeting of Shareholders © 2014 GuestLogix Inc.

2 DISCLAIMER This presentation includes certain forward-looking statements that are based upon current expectations, which involve risks and uncertainties associated with our business and the environment in which the business operates. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking, including those identified by the expressions “anticipate”, “believe”, “plan”, “estimate”, “expect”, “intend”, and similar expressions to the extent they relate to the Company or its management. The forward- looking statements are not historical facts, but reflect GuestLogix’ current expectations regarding future results or events. These forward-looking statements are subject to a number of risks and uncertainties that could cause actual results or events to differ materially from current expectations, including the matters discussed under “Risks and Uncertainties” in the Filing Statement filed on May 12, 2014 with the regulatory authorities. GuestLogix assumes no obligation to update the forward-looking statements, or to update the reasons why actual results could differ from those reflected in the forward-looking statements.

3 © 2014 GuestLogix Inc. GUESTLOGIX PROGRESS

4 © 2014 GuestLogix Inc. GUESTLOGIX PROGRESS Grow the Number of Transactions That We Process 12 months ending March 31, 2012 $572M Annual GTV Run Rate 5 New or Renewed Customers 12 months ending March 31, 2013 $888M Annual GTV Run Rate 8 Additional New or Renewed Customers Acquired Initium Onboard Adding 250M PAX Trips 12 months ending March 31, 2014 $920M Annual GTV Run Rate 10 New or Renewed Customers

5 © 2014 GuestLogix Inc. GUESTLOGIX PROGRESS Grow the Average Value of the Transactions That We Process GuestLogix has seen a 30% Growth in Average Transaction Value over past 2 Years $11.66 $15.11 March 31, 2012March 31, 2014 $12.74 March 31, 2013

6 © 2014 GuestLogix Inc. GUESTLOGIX PROGRESS Grow the Fees We Earn Per Transaction That We Process GuestLogix has Grown the Amount of Accounts Incorporating Two or More GuestLogix Services by 180% 11 31 March 31, 2014 March 31, 2012 16 March 31, 2013

7 © 2014 GuestLogix Inc. GUESTLOGIX PROGRESS Grow the Number of Transactions That We Process Grow the Average Value of the Transactions That We Process Grow the Fees We Earn per Transaction That We Process GTV Increased 61% over 2 Years 45 New Customers Added in 2 Years 30% Growth in Average Transaction Value in 2 Years 180% Increase in Accounts with Two or More GXI Services

8 © 2014 GuestLogix Inc. GUESTLOGIX PROGRESS Over the past 6 quarters, GuestLogix is now back on a path of quarter over quarter revenue growth, with a 37% increase in revenue from Q4 2012 Continued Q over Q Revenue Growth $6.2M Q4 ‘12 $7.0M Q1 ‘13 $7.2M Q2 ‘13 $8.0M Q3 ‘13 $8.3M Q4 ‘13 $8.5M Q1 ‘14

9 © 2014 GuestLogix Inc. STRATEGY REVIEW

10 © 2014 GuestLogix Inc. STRATEGY REVIEW HOME TRANSFER / AIRPORT ONBOARD HOTEL THE PASSENGER TRAVEL JOURNEY AIRPORT / TRANSFER

11 © 2014 GuestLogix Inc. STRATEGY REVIEW THE PASSENGER TRAVEL JOURNEY ONBOARD

12 © 2014 GuestLogix Inc. STRATEGY REVIEW FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT ANCILLARY TYPES

13 © 2014 GuestLogix Inc. STRATEGY REVIEW FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT IN-FLIGHT CATERERS DUTY FREE CONCESSIONAIRES IFEC PROVIDERS ONBOARD RETAIL TECH COMPANIES ATTRACTION & TRANSPORT VENDORS ANCILLARY TYPES PROVISIONED BY ANCILLARY TYPES PROVISIONED BY

14 © 2014 GuestLogix Inc. STRATEGY REVIEW PREPAID BAGGAGE FEES LOUNGE ACCESS FREQUENT FLYER MILES HOTEL & CAR TRAVEL AGENCIES GDS SYSTEMS HOTEL & CAR RENTAL COMPANIES BAGGAGE FEES SEAT UPGRADES PRIORITY BOARDING GDS SYSTEMS LOUNGE OPERATORS AIPORT TECH VENDOR RESTAURANT RESERVATION GROUND TRANSPORT RESTAURANT SYSTEMS & AGGREGATORS ATTRACTION & TRANSPORT VENDORS HOTEL CAR PICK UP RETURN SEAT UPGRADES DESTINATION CONTENT GDS SYSTEMS ATTRACTION & TRANSPORT VENDORS LOCAL ATTRACTIONS LOUNGE ACCESS GDS SYSTEMS ANCILLARY TYPES PROVISIONED BY INSURANCE COMPANIES

15 © 2014 GuestLogix Inc. STRATEGY GOAL UNDERLYING TRANSACTION PROCESSOR FOR ALL ANCILLARIES AT ALL TOUCHPOINTS OF THE TRAVEL JOURNEY

16 © 2014 GuestLogix Inc. KEY STRATEGY ENABLERS GLOBAL CHANNEL PARTNERSHIPS ONBOARDOFF BOARD TODAY

17 © 2014 GuestLogix Inc. KEY STRATEGY ENABLERS GLOBAL CHANNEL PARTNERSHIPS TARGETS ONBOARDOFF BOARD TODAY

18 © 2014 GuestLogix Inc. KEY STRATEGY ENABLERS GLOBAL PAYMENT TECHNOLOGIES TRANSACTION PROCESSING ENGINE® (TPE®) Payment application developed to securely capture payments in any region through any access point in any connectivity scenario. GLOBAL PAYMENT GATEWAY™ (GPG™) Certified global network of payment service providers (PSPs) to enable merchants to process payments in any country. GLOBAL CERTIFICATIONS 82 payment industry & operational certifications that allow the GuestLogix TPE® & GPG™ to operate in 114 countries today.

19 © 2014 GuestLogix Inc. KEY STRATEGY ENABLERS GLOBAL PAYMENT TECHNOLOGIES TRANSACTION PROCESSING ENGINE® (TPE®) GLOBAL PAYMENT GATEWAY™ (GPG™) GLOBAL CERTIFICATIONS Enhance Global Reach Shortened Deployment Time Lower Support Costs

20 © 2014 GuestLogix Inc. KEY STRATEGY ENABLERS PEOPLE PROCESS TECHNOLOGY Proven Global Operating Capability Corp-wide Improvement Initiatives: Branding & Marcom Technology Innovation Internal Communication Knowledge Sharing Transition GXI from a Customized Solution company to a Product Company ‘Fenced-Off’ R&D resources in Moncton Product Innovation Lab Faster, more reliable deployment capability Significantly lower maintenance / support costs Employee Survey Highlights: Trust in the organization Positive work environment Teamwork Communication Voluntary Turnover is 18% below industry norms

21 © 2014 GuestLogix Inc. BUSINESS MODEL TRANSITION KEY STRATEGY ENABLERS ARE TRANSITIONING GUESTLOGIX FROM A HARDWARE-BASED TRANSACTION PROCESSOR TO A SOFTWARE-BASED TRANSACTION PROCESSOR NOTE: SW-BASED TRANSATION PROCESSING LEVERAGES 3 RD PARTY HARDWARE TO CAPTURE TRANSACTIONS

22 © 2014 GuestLogix Inc.

23 STRATEGIC OPPORTUNITIES

24 © 2014 GuestLogix Inc. INDUSTRY / ANCILLARY TRENDS Ancillaries still critical to airlines –Forecast 2014: $50+ billion –Estimate 2015: $70+ billion Management of ancillaries across the travel journey is chaotic –Ancillaries are captured by various airline and third-party providers –Little to no standards in place –Airlines cannot properly measure ancillary revenues - no business intelligence tools in place Industry lacks a comprehensive ancillary revenue management platform

25 © 2014 GuestLogix Inc. NEED FOR ANCILLARY PLATFORM(S) One or more technology players will emerge soon to fill the gap in the market Airlines will move to a provider who can cover the entire travel journey Many players are currently positioning themselves to capitalize on this market gap There will be platform winners

26 © 2014 GuestLogix Inc. ANCILLARY REVENUE MANAGEMENT PRODUCT / SERVICE PROVISIONING

27 © 2014 GuestLogix Inc. ANCILLARY REVENUE MANAGEMENT PRODUCT / SERVICE PROVISIONING AIRPORT / TRANSFER RESTAURANT RESERVATION GROUND TRANSPORT LOCAL ATTRACTIONS HOTEL HOTEL CAR PICK UP RETURN SEAT UPGRADES DESTINATION CONTENT LOUNGE ACCESS TRANSFER / AIRPORT BAGGAGE FEES SEAT UPGRADES PRIOIRITY BOARDING LOUNGE ACCESS ONBOARD FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT HOME LOUNGE ACCESS FREQUENT FLYER MILES HOTEL & CAR PREPAID BAGGAGE FEES

28 © 2014 GuestLogix Inc. ANCILLARY REVENUE MANAGEMENT PRODUCT / SERVICE PROVISIONING AIRPORT / TRANSFER RESTAURANT RESERVATION GROUND TRANSPORT LOCAL ATTRACTIONS HOTEL HOTEL CAR PICK UP RETURN SEAT UPGRADES DESTINATION CONTENT LOUNGE ACCESS TRANSFER / AIRPORT BAGGAGE FEES SEAT UPGRADES PRIOIRITY BOARDING LOUNGE ACCESS ONBOARD FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT HOME LOUNGE ACCESS FREQUENT FLYER MILES HOTEL & CAR PREPAID BAGGAGE FEES CONTENT & AD MANAGEMENT

29 © 2014 GuestLogix Inc. ANCILLARY REVENUE MANAGEMENT MULTI-ACCESS ENABLEMENT PRODUCT / SERVICE PROVISIONING AIRPORT / TRANSFER RESTAURANT RESERVATION GROUND TRANSPORT LOCAL ATTRACTIONS HOTEL HOTEL CAR PICK UP RETURN SEAT UPGRADES DESTINATION CONTENT LOUNGE ACCESS TRANSFER / AIRPORT BAGGAGE FEES SEAT UPGRADES PRIOIRITY BOARDING LOUNGE ACCESS ONBOARD FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT HOME LOUNGE ACCESS FREQUENT FLYER MILES HOTEL & CAR PREPAID BAGGAGE FEES CONTENT & AD MANAGEMENT

30 © 2014 GuestLogix Inc. ANCILLARY REVENUE MANAGEMENT MULTI-ACCESS ENABLEMENT PRODUCT / SERVICE PROVISIONING AIRPORT / TRANSFER RESTAURANT RESERVATION GROUND TRANSPORT LOCAL ATTRACTIONS HOTEL HOTEL CAR PICK UP RETURN SEAT UPGRADES DESTINATION CONTENT LOUNGE ACCESS TRANSFER / AIRPORT BAGGAGE FEES SEAT UPGRADES PRIOIRITY BOARDING LOUNGE ACCESS ONBOARD FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT HOME LOUNGE ACCESS FREQUENT FLYER MILES HOTEL & CAR PREPAID BAGGAGE FEES CONTENT & AD MANAGEMENT ONLINE / OFFLINE TRANSACTION CAPTURE

31 © 2014 GuestLogix Inc. ANCILLARY REVENUE MANAGEMENT MULTI-ACCESS ENABLEMENT PRODUCT / SERVICE PROVISIONING AIRPORT / TRANSFER RESTAURANT RESERVATION GROUND TRANSPORT LOCAL ATTRACTIONS HOTEL HOTEL CAR PICK UP RETURN SEAT UPGRADES DESTINATION CONTENT LOUNGE ACCESS TRANSFER / AIRPORT BAGGAGE FEES SEAT UPGRADES PRIOIRITY BOARDING LOUNGE ACCESS ONBOARD FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT HOME LOUNGE ACCESS FREQUENT FLYER MILES HOTEL & CAR PREPAID BAGGAGE FEES CONTENT & AD MANAGEMENT ONLINE / OFFLINE TRANSACTION CAPTURE GLOBAL PAYMENT PROCESSING

32 © 2014 GuestLogix Inc. ANCILLARY REVENUE MANAGEMENT MULTI-ACCESS ENABLEMENT PRODUCT / SERVICE PROVISIONING AIRPORT / TRANSFER RESTAURANT RESERVATION GROUND TRANSPORT LOCAL ATTRACTIONS HOTEL HOTEL CAR PICK UP RETURN SEAT UPGRADES DESTINATION CONTENT LOUNGE ACCESS TRANSFER / AIRPORT BAGGAGE FEES SEAT UPGRADES PRIOIRITY BOARDING LOUNGE ACCESS ONBOARD FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT HOME LOUNGE ACCESS FREQUENT FLYER MILES HOTEL & CAR PREPAID BAGGAGE FEES CONTENT & AD MANAGEMENT ONLINE / OFFLINE TRANSACTION CAPTURE GLOBAL PAYMENT PROCESSING ANALYTICS & BUSINESS INTELLIGENCE PLATFORM

33 © 2014 GuestLogix Inc. ANCILLARY REVENUE MANAGEMENT MULTI-ACCESS ENABLEMENT PRODUCT / SERVICE PROVISIONING AIRPORT / TRANSFER RESTAURANT RESERVATION GROUND TRANSPORT LOCAL ATTRACTIONS HOTEL HOTEL CAR PICK UP RETURN SEAT UPGRADES DESTINATION CONTENT LOUNGE ACCESS TRANSFER / AIRPORT BAGGAGE FEES SEAT UPGRADES PRIOIRITY BOARDING LOUNGE ACCESS ONBOARD FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT HOME LOUNGE ACCESS FREQUENT FLYER MILES HOTEL & CAR PREPAID BAGGAGE FEES CONTENT & AD MANAGEMENT ONLINE / OFFLINE TRANSACTION CAPTURE GLOBAL PAYMENT PROCESSING ANALYTICS & BUSINESS INTELLIGENCE PLATFORM APIs FOR AIRLINE AND 3 RD PARTY SYSTEMS

34 © 2014 GuestLogix Inc. ANCILLARY REVENUE MANAGEMENT PRODUCT / SERVICE PROVISIONING ONLINE / OFFLINE TRANSACTION CAPTURE GLOBAL PAYMENT PROCESSING CONTENT & AD MANAGEMENT ANALYTICS & BUSINESS INTELLIGENCE PLATFORM APIs FOR AIRLINE AND 3 RD PARTY SYSTEMS MULTI-ACCESS ENABLEMENT AIRPORT / TRANSFER RESTAURANT RESERVATION GROUND TRANSPORT LOCAL ATTRACTIONS HOTEL HOTEL CAR PICK UP RETURN SEAT UPGRADES DESTINATION CONTENT LOUNGE ACCESS TRANSFER / AIRPORT BAGGAGE FEES SEAT UPGRADES PRIOIRITY BOARDING LOUNGE ACCESS ONBOARD FOOD & BEVERAGE DUTY FREE / DUTY PAID ENTERTAINMENT / CONNECTIVITY DESTINATION CONTENT HOME LOUNGE ACCESS FREQUENT FLYER MILES HOTEL & CAR PREPAID BAGGAGE FEES

35 © 2014 GuestLogix Inc. ANCILLARIES AT ALL TOUCHPOINTS OF THE TRAVEL JOURNEY STRATEGY GOAL UNDERLYING TRANSACTION PROCESSOR FOR ALL

36 © 2014 GuestLogix Inc. STRATEGY GOAL – REDUX UNDERLYING TRANSACTION PROCESSOR POTENTIAL PLATFORM WINNERS FOR ALL

37 © 2014 GuestLogix Inc. CAN GXI BE A PLATFORM WINNER ? Winning Ancillary Platforms Product / Service Provisioning Content & Ad Management Content Multi-Access Enablement Transaction Capture Payment Processing Analytics / BI APIs SCORE 55555555 GXI 12245544 GuestLogix currently lacks sufficient scale and has certain capability gaps to become a platform winner as-is

38 © 2014 GuestLogix Inc. STRATEGIC POSSIBILITIES TRANSACTION PROCESSOR(s) (TO ENHANCE SCALE) ANCILLARY PROVISIONER(s) (TO FILL GAPS) PLATFORM WINNER

39 © 2014 GuestLogix Inc. SUMMARY

40 © 2014 GuestLogix Inc. SUMMARY BEST POSITIONED COMPANY IN THIS SPACE SOUND STRATEGY ORGANIC GROWTH BUSINESS MODEL TRANSITION MARGIN EXPANSION STRATEGIC POSSIBILITIES

41 © 2014 GuestLogix Inc. Brett Proud President & CEO bproud@guestlogix.com THANK YOU

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