1. Microsoft Office Live Communications Server 2005: In Close Up Ilse Van Criekinge Exchange Trainer & Consultant (Azlan Training)  ilse@vancriekinge.com

2. Agenda Introduction Introducing Live Communications Server Different versions and editions Server perspective Client side Integration with: Microsoft Sharepoint Products and Technologies Microsoft Exchange Server and Active Directory Microsoft Office Live Meeting What’s next?

3. Real Time Collaboration Instant Messaging Presence Audio and Video Data Collaboration

4. Instant Messaging Office communication that is near real-time and more efficient than e-mail and telephony Well suited for immediate, informal, but important exchange of, ideas and information among users in a distributed group Integrates easily with the desktop environment Allows you to maintain a list of known users whose presence, or otherwise, is indicated

5. Presence Online Busy User A User B User C Status visible to users

6. Audio and Video Audio allows the users to send their voice or other sounds to other devices or computers Requires microphones and speakers Video allows the users to send a video image of themselves or an item under discussion Requires either a video-capture card and camera, or a camera that supports video for Windows Users can exchange audio and video by using a combination of different communication devices such as PC-to-PC, Phone-to-PC, and PC-to-Phone

7. Data Collaboration Application sharing Allows you to share progams that are available on your computer with other users Allows two people to view and work on files simultaneously Whiteboard Allows you to draw and type simultaneously with someone else File transfer Allows you to send and receive files while you are having an IM conversation with any of your contacts

8. Agenda Introduction Introducing Live Communications Server Different versions and editions Server perspective Client side Integration with: Microsoft Sharepoint Products and Technologies Microsoft Exchange Server and Active Directory Microsoft Office Live Meeting What’s next?

9. Design Goals of Live Communications Server Secure Manageable Standards Based Extensible

10. Live Communications Server 2005 Microsoft Office Live Communications Server 2005 provides cost-savings, improved business efficiencies, and increased productivity in an enterprise- grade real-time collaboration server. With standard protocols, advanced deployment and management tools, a strong partner ecosystem, and innovative client features, Live Communications Server is the clear choice for today’s organizations

11. Benefits of LCS 2005 Instantly find and communicate with people Add real-time collaboration capabilities to core Microsoft Office programs and others Collaborate from within Microsoft SharePoint Products and Technologies Connect to public IM service providers using the new Public IM Connectivity service Connect quickly and easily from remote locations

12. Benefits of LCS 2005 (cont’d) Connect and communicate instantly with other organizations Take advantage of enterprise-wide features Get higher availability and data recovery through Microsoft SQL Server integration Reduce communication and travel costs Build on an extensible platform

13. LCS and its design goals Design Goal 1: Secure Windows AD Integration TLS connections Audio/Video privacy using RTP/LCP encryption Kerberos and NTLM for client authentication Design Goal 2: Manageable Familiar Windows based management tools Manage users, servers, and global settings Group policy object support for a controlled rollout

14. LCS and its design goals (cont’d) Design Goal 3: Standards Based LCS is built on the SIP/SIMPLE Platform SIP/Simple = Session Initiation Protocol/SIP Instant Messaging and Presence Leveraging Extensions Application-layer control protocol that handles the setup, modification, and tear-down of multimedia sessions Based on a request and response transaction model similar to HTTP. Each transaction consists of a request that invokes a particular method or a function on the server and at least one response Considered to be a client–server protocol

15. LCS and its design goals (cont’d) Design Goal 4: Extensible Live Communications Server is based on industry standards with client and server Application Programming Interfaces (APIs) that enable innovative applications and customised solutions using presence and other real-time capabilities The architecture of Live Communications Server uses the industry-standard protocols and includes a rich set of APIs. Because it uses the industry standard SIP and SIMPLE protocols, a developer can create presence, IM, audio, video and data collaboration, conferencing, and telephony solutions, or even integrate presence and real time capabilities into your existing applications

16. Agenda Introduction Introducing Live Communications Server Different versions and editions Server perspective Client side Integration with: Microsoft Sharepoint Products and Technologies Microsoft Exchange Server and Active Directory Microsoft Office Live Meeting What’s next?

17. Different versions and editions

18. IM and presence Standard Edition Standards protocols (SIP and SIMPLE) Controlled SIP namespace Encryption Centralized management Integration with Active Directory Integration with Microsoft Office 2003 Archiving – logging of messages Customizable client using XML Microsoft Office LCS 2003

19. Enterprise Edition High-availability Remote user access Direct Federation Clearing house Active Directory topology support: Resource Forest Central Forest Multi-tree Forest Microsoft Office LCS 2005

20. Public IM Connectivity (Licenses Sold Separately) Enhanced Federation for simple enterprise- to-enterprise federation Multiple-tree forest topology Enhanced Security and Spam over IM Control (URL filter application, Spim filters) Address Book Service Support for Microsoft Office Communicator 2005 Microsoft Office LCS 2005 Sp1

21. Differences in Editions Single Server Architecture Supports up to 15k users User’s data stored in MSDE Authenticated identity in AD Add logging & archiving SQL Server Remote user access No VPN required Federate outside firewall Via access proxy Two-tiered architecture Over 120k users in single pool Central SQL database stores user data Authenticated identity via AD Scale out With additional EE servers Remote user access No VPN required Federate outside firewalls Via access proxy For higher availability Front end fail-over support Optional SQL clustering

22. Agenda Introduction Introducing Live Communications Server Different versions and editions Server perspective Client side Integration with: Microsoft Sharepoint Products and Technologies Microsoft Exchange Server and Active Directory Microsoft Office Live Meeting What’s next?

23. Server Architecture Winsock User Services Module SIP Proxy Content Logging ModuleServer API Module Dispatcher Content Logging Service Active Directory Storage Managed APIs Applications

24. Server Roles available in LCS 2005

25. Server Roles Front-End architecture components (home server) Standard Edition Server Enterprise Edition Server Other Roles Director Enterprise Pool Hardware Load Balancer Front-End Servers SQL Back-End Server Access Proxy Branch Proxy Archiving Service Address Book Service

26. Access Proxy Enables federation Ability of your organization’s users to communicate with users in another organization Enables public IM connectivity Ability to connect to public IM service providers (MSN, AOL, Yahoo!) Enables remote user access Ability of your organization’s users to connect to internal LCS from an external location Designed to operate in the perimeter network Does not require or communicate to Active Directory Does not authenticate users

27. Director Authenticates and authorizes remote clients (the enterprises own users connecting from outside the firewall using the Access proxy) Routes (directs) clients to their home server Not used to home any users

28. Microsoft SQL Server Provides a highly-available back-end database to store User presence Routing information Contact information Supports clustering and locating data files on SANs

29. Proxy Provides a platform for customizing deployment and developing applications While static routing rules can be configured, complex routing rules can be written by using MSPL (Microsoft SIP Processing Language) or by using managed code (such as C++, C#)

30. Archiving Service Enables companies to conform to corporate or government policies that require the retention of instant messaging communications Consists of a server that contains archived instant message conversations or usage data for users configured for archiving Must be enabled on each LCS hosting users that you want to archive

31. Address Book Service Provides global address list information from Active Directory to Microsoft Office Communicator 2005 Performs phone number normalization for Communicator telephony integration

32. Deployment Sequence Prepare Active Directory Install and Configure LCS, Standard or Enterprise Edition Install an archiving server (optional) Enable client connectivity (configure DNS if necessary) Install an Access Proxy for Federation or Outside User Access (optional) Deploy a Director for use by the Access Proxy (optional) Deploy a Proxy for Branch Office Access (optional)

33. Determine your deployment path New deployment or upgrade? Do you require High availability? Archiving? Outside user access, federation or public IM connectivity? Support for branch offices not connected to the corporate network?

34. Deployment Prerequisites Active Directory Domain controllers, Windows 2000 Sp4 or Windows 2003 Global catalog, Windows 2000 Sp4 or Windows 2003, at least one in forest root PKI is deployed (Microsoft or a third-party infrastructure) DNS Windows Server 2003, Standard Edition; Windows Server 2003, Enterprise Edition; or Windows Server 2003, Datacenter Edition

35. Supported Active Directory Topologies (LCS 2005 Sp1) Single Forest Topologies Single domain Single forest with multiple domains Multitree forest MultiForest Topologies Resource forest Central forest

36. Single Forest – Single domain Standard Edition server SQL SQL server Enterprise Edition server contoso.com Active Directory Live Communications Server2005 Pool

37. Single Forest – Multiple Domains Archiving Live Communications Server2003 branch.users.fabrikam.com Active Directory Live Communications Server2005 Live Communications Server2005 Pool

38. Single Forest – Multiple Trees

39. MultiForest – Resource Forest Resource Forest Live Communications Server2005Pool Active Directory User Forest Active Directory User Forest Active Directory Disabled user accounts Users

40. MultiForest – Central Forest Active Directory Users

41. Internet Scenarios Federation Between seperate organizations With public IM service providers such as MSN, AOL, and Yahoo! Remote User Access

42. LCS 2005 Sp1 Federation Options Type of Federation Must specify Access Proxy Of Federated Partner Must specify SIP domain Direct federationYes Default route federation (clearing house) YesNo IM service provider tableYesNo Restricted enhanced federationNoYes Unrestricted enhanced federationNo

43. Direct Federation

44. Public IM Connectivity Authorize public IM connectivity on a per-user or group basis and change both individual and group authorizations as needed Configure Access Proxies to filter incoming IM traffic for the purpose of weeding out unsolicited commercial messages Log SIP traffic with a public IM service provider Archive SIP traffic with a public IM service provider

45. Deployment Methods Setup Deployment Tool Explains tasks Provides tips about permissions and prerequisites Includes warnings Uses task wizards Command-line tools LcsCmd.exe LCServer.msi SqlSetup.exe

46. License Pricing and Licensing Programs Live Communications Server 2005 Server License (Standard Edition – Enterprise Edition) Live Communications Server 2005 Client Access Licentie (CAL) Live Communications Server 2005 Telephony CAL Live Communications Server 2005 External Connector Licence Live Communications Server 2005 Public IM Connectivity Service

47. License Pricing and Licensing Programs LicensesPrices LCS 2005 Standard Edition Server license with 5 CALs $1,119 LCS 2005 Enterprise Edition Server license with 25 CALs $4,969 LCS 2005 Client Access License (CAL) $31 per device or per user LCS 2005 Telephony CAL $31 per device or per user LCS 2005 Standard Edition $787 per server LCS Enterprise Edition $3,154 per server LCS 2005 External Connector License Available through volume licensing programs LCS 2005 Public IM Connectivity Service Available through volume licensing programs

48. Agenda Introduction Introducing Live Communications Server Different versions and editions Server perspective Client side Integration with: Microsoft Sharepoint Products and Technologies Microsoft Exchange Server and Active Directory Microsoft Office Live Meeting What’s next?

49. Supported Clients Windows Messenger 5.0 Microsoft Messenger 5.0 for Mac Microsoft Office Communicator 2005 Microsoft Office Communicator Web Access

50. Windows Messenger 5.0

51. Microsoft Office Communicator 2005

53. Telephony & Voice over IP Office Communicator can integrate with: VoIP endpoint PC-Phone or Phone-PC conversations Remote Call Control (RCC) client Controlling a PBX phone (line) PSTN conference calls Controlling the initiation, scheduling and flow of a PSTN conference call

54. ‘Bob’ +1 206 555 0170 (external party) Scenario: PC to Phone SIP-PSTN gateway ‘Alice’ +1 425 555 0170 Communicator sends invite to gateway RTP session to the gateway; then PSTN VoIP ‘up to the gateway’ Live Communications Server 2005 PSTN Network Media Session

55. Scenario: Phone to PC ‘Alice’ +1 425 555 0170 Bob calls Alice’s number SIP-PSTN gateway looks up mapping for URI (i.e. +1 425 555 0170 = alice@contoso.com) Invite sent to client; RTP session setup Media Session PSTN Network ‘Bob’ +1 206 555 0170 (external party) Live Communications Server 2005 SIP-PSTN gateway

56. Scenario: Outgoing PBX Call PBX RCC Gateway (CSTA over SIP) ‘Alice’ +1 425 555 0170 Communicator sends call setup message to PBX infrastructure PBX dials number, puts desk phone off hook Call may be VoIP, maybe not… the phone infrastructure determines PSTN Network ‘Bob’ +1 206 555 0170 (external party) Live Communications Server 2005

57. Scenario: Incoming PBX Call PBX RCC Gateway (CSTA over SIP) ‘Alice’ +1 425 555 0170 PBX Infrastructure sends call notification to Communicator (toast appears) Click to answer/deflect (or automatically forwarded) Call taken…somewhere Maybe VoIP, maybe not…the PBX type determines PSTN Network Cell Phone ‘Bob’ +1 206 555 0170 (external party) Live Communications Server 2005

58. PSTN Conference Calling PSTN (1-800 style) conference calls can be controlled via Communicator Escalation from IM to a call Call management capabilities during call (e.g. lock, mute, eject) Scheduling of calls Participants are prompted for a number for the bridge to call them at, or they can call in

59. Microsoft Office Communicator Web Access Released end 2005 Browser based instant messaging and presence client for Microsoft Office Live Communications Server 2005 SP1, with a look and feel similar to Microsoft Office Communicator 2005 Available for download at the Microsoft Download Center

60. Design principles & capabilities Design Principles Intuitive and in-context user experience Integrated into enterprise infrastructure Enable ‘reach’ to a wider range of Information workers Ease of deployment and management Core Capabilities Rich IM and presence delivered via a web browser Unique IM features to ensure ease of use in a browser environment Alignment with server scalability goals Broad base of browser clients supported

61. Microsoft Office Communicator Web Access (cont’d) System Requirements Windows Server 2003 Service Pack 1 Microsoft.NET Framework version 2.0 Microsoft Office Live Communications Server 2005 with SP1

62. Communicator Web Access Topology Can be located on Live Communications Server machines or on a separate IIS server Communicator Web Access implements a scalable solution that provides DHTML UI to thousands of browsers, and interacts with the server in a similar way to Windows Messenger / Communicator Live Communications Server 2005 Environment Communicator Web Access server infrastructure Web Clients HTTPSSIP

66. Agenda Introduction Introducing Live Communications Server Different versions and editions Server perspective Client side Integration with: Microsoft Sharepoint Products and Technologies Microsoft Exchange Server and Active Directory Microsoft Office Live Meeting What’s next?

67. Microsoft Sharepoint Products and Technologies Presence, IM, and Web Conferencing in Outlook, Word, SharePoint, etc. Enabling higher productivity from users favorite applications

68. Microsoft Sharepoint Products and Technologies (cont’d)

69. Microsoft Exchange Server and Active Directory Best supported when using Office Communicator 2005 Free/busy and Out of Office information

71. Microsoft Office Live Meeting Live Meeting enables you to collaborate online with colleagues, customers, and partners in real time, between either individuals or large groups—with just a PC, and an Internet connection Register today for a free trial! http://www.microsoft.com/office/livemeeting/ http://www.microsoft.com/office/livemeeting/

72. Office Live Meeting Integrated with PowerPoint

73. Office Live Meeting

74. Agenda Introduction Introducing Live Communications Server Different versions and editions Server perspective Client side Integration with: Microsoft Sharepoint Products and Technologies Microsoft Exchange Server and Active Directory Microsoft Office Live Meeting What’s next?

75. What’s next

77. Resources Live Communications Server Home Page http://www.microsoft.com/livecomm Live Communications Server Deployment Resources http://office.microsoft.com/en- us/FX011450741033.aspx Whitepapers Newsgroups

78. The Connected Generation 7 & 8 March 2006 ICC Gent