1. (second logo) Positive Management / Supporting Change (second logo) Positive Management / Supporting Change

2. (second logo) Positive Management / Supporting Change Jobs / Work Hobbies and other interests As a parent As a friend / relative As a campaigner

3. (second logo) Positive Management / Supporting Change Reading or studying Voluntary / Charitable work Dealing with personal tragedy / hardship As a carer Travel Specific Life Events

4. (second logo) Positive Management / Supporting Change Go back as far as you feel is relevant. Work through events at each of the stages of your life which you feel have contributed to the knowledge, work skills and personal skills you bring to your job now. Draw pictures to represent these influences. Try and be specific about the knowledge / skills you gained from each.

5. (second logo) Positive Management / Supporting Change 4.Join up pictures (as many times as you wish) where you feel events were linked or had an influence on one another. 5.Your spider drawing will help you to think through your development but without explanation will mean very little to anyone else. You will be asked to present it in a small group. 6.To help you get started, I will present my spider drawing.

6. (second logo) Positive Management / Supporting Change What are your strengths / weaknesses? What do you do well? What could you do better? What do you really want / what matters to you? What are you really capable of?

7. (second logo) Positive Management / Supporting Change How do other people see you? Why do other people see you the way they do? How content are you in your job? Do you want to change – and how can you do it? Are you ready to assume control of your own destiny at work?

8. (second logo) Positive Management / Supporting Change In everything you do, you have a choice: You can choose to say positive things. You can choose to give positive feedback. You can choose to be constructive. You can choose to give a positive lead. You can choose to act in positive ways. You can practise being positive, or not, as you choose.

9. (second logo) Positive Management / Supporting Change Attitude Indicators at the Workplace Work output Service to customers Attention to detail Task / objective focused Punctuality Absenteeism Relations with colleagues

10. (second logo) Positive Management / Supporting Change Attitude Indicators at the Workplace Relations with Management Relations with customers Labour Turnover Motivation /morale Everyone supporting organisational aims People looking for jobs outside

11. (second logo) Positive Management / Supporting Change The Benefits of a Positive Organisation Managers and supervisors are more effective, have higher self-esteem and enhanced career prospects. The work force is more motivated, flexible and team-work is more effective.

12. (second logo) Positive Management / Supporting Change Positive attitudes produce higher quality and better customer care. There is a willingness to search for new ideas, grow and develop. Organisational and financial success result from all of the above positive influences.

13. (second logo) Positive Management / Supporting Change Task Time! Help people to discover what they are doing right. They will then be able to create more of these good moments. Become a talent spotter!

14. (second logo) Positive Management / Supporting Change If you were asked how you could get from England to France, you would usually come up with 2 or 3 options. Today you are in competition with the other teams to think of 25 different ways. To earn you a point, each must be clearly different (i.e. you cannot say fly with BA, fly with Air France …!!).

15. (second logo) Positive Management / Supporting Change Positively Managing Change Emotional Issue People resistant to consequences of change Trivial details most difficult often Your job reassurance and buying in Communication Planning & choices

16. (second logo) Positive Management / Supporting Change Research shows that people arent opposed to the idea of change at all – only to the way it is communicated and the methods that are used to introduce it.

17. (second logo) Positive Management / Supporting Change People Need Help Through The Process Of Change They need: Information (I know whats going on) Involvement (Im part of this)

18. (second logo) Positive Management / Supporting Change Support and Recognition (I have a part to play and its an important one) Guidance (I know what Im meant to be doing) Access to the person in charge (they value my opinion)

19. (second logo) Positive Management / Supporting Change An opportunity to discuss how the process is affecting them (they care about me without extremely good reason) Clarification (they dont give me nasty surprises) Respect for values and dignity ( I havent been made to give up anything thats really important to me) Hope and belief (I know we can do it and it will be worth it)

20. (second logo) Positive Management / Supporting Change The Art of Influence Be prepared Be focused Be flexible Be convinced Be convincing