2 What words that you associate with conflict? Similarities? Differences? Why?What do these words say about conflict? Positive or negative? Why?Do they reflect the way ppl tend to respond to conflict?Why is it important to learn and understand conflict?
3 1. What is conflict? A disagreement or struggle between two people A clash of opposing ideas
11 Who is the conflict with? Intrapersonal: conflict with selfInterpersonal: conflict between individualsIntragroup: between members in a groupIntergroup: between groups
12 2. Identify the 3 types of conflict. Situational conflict – conflict occurring in a functioning relationship because of a certain situationPersonality conflict – conflict that occurs due to distinct personality differencesPower struggle – conflict occurs because the people may be more concerned with winning the argument than with what they are fighting overSituationalSplitting the bill at a restaurant2 drivers interception at the exact same moment3 people want seats on the bus but there are only twoPersonalityDifferences in background/gender/political preferences/ethnic heritage/religious beliefsPower struggle
13 Get into groups of 2-3 students and, as a group, determine the 5 of the most common conflicts.
14 Examples of conflict in the world today Work in groups to search newspapers for examples of conflictAs a group, use the worksheet to complete the analysis of your articleShare a brief summary of your article and conflict analysis with the class
15 3. What is the action of directing another person’s behavior? control
16 4. Describe how conflicts can be resolved constructively. People have to want to resolve the conflict.
17 Worksheet: Constructive or Destructive? In constructive conflict, people work together to solve a problem.In destructive conflict, people attack each other not the problem.
18 4. What tactics are useful to resolving conflicts? Define the problem – put into words why you are upset, listen to why they are upset (don’t assume!)Set limits – discuss only the problemNegotiate – think of possible solutionsGet outside help – person should not be involved in the conflict and should not take sidesFollow up - make sure everyone agrees with the solution
19 Once in groups of 3, you will receive a set of papers. Shuffle the papers and place them face down on in the middle of the teamYou will have 2-3 minutes to turn over the pieces of paper one at a time to memorize the correct placement.You must turn it back over before turning over another piece.There can never be more than one number showing at a time.You may turn over each piece as many times as you wish.However, the paper must be placed back in the exact same position that it was when it was turned over.
20 How many numbers did you get correct? What strategy did your team decide to use?What would you do differently if you were to try this activity again?What happens when conflict arises when making a team decision?What are the benefits of having more than one person working on a problem?How can you avoid conflict when making a group decisions?
21 5. Name one factor that can influence children’s attitudes and behaviors as they grow older The mediaInteractions with other childrenExperiences at school
22 6. What are the advantages to bringing another person in to help solve a problem? 3rd person will be more objectiveAble to see both sides of disagreement clearlyWill have ideas that other two may not have been able to see because of their positionsImage you are in a conflict with a new student at school.Would it be ideal to ask your best friend, mom, or sibling to mediate the conflict?
23 7. Why is it important to set limits when resolving conflict? Limits are needed to get specific issue settledOtherwise people wouldAttack each other personallyBring up old issuesBringing up old issues will turn the discussion destructive, attacking the other person
24 8. What are some ways to avoid conflict? Walk awayDo not let other irritate youFocus on the positiveChange the subjectTake a personal stand against physical conflictDo not be imitated into fightingDo not be provoked into fightingWhat tactics do you use to avoid conflict?
25 9. Explain the qualities that are shown when a person walks away from conflict. Self-confidencePride in selfSelf-disciplineStrengthIt says that the issue is not worth fighting over!Walking away is not a sign of weakness!
26 10. Identify interpersonal skills that are useful in dealing with conflict. ListeningShowing empathySeeking feedbackLooking for clarification of mixed messagesUsing words to stay on taskUsing I-messagesShowing emotional self-controlShowing physical self-controlUsing teamworkPicking your time
27 11. How can interpersonal skills help solve conflict? Needed to figure out a solution to the problem that is causing the conflict:Accurate listening and speakingSkill in timingUsing teamwork
28 12. List 5 communication skills that are important in resolving conflict. ListeningShowing empathyGetting feedbackClarifying mixed messagesUsing I-messages
29 13. How can careful listening help you understand someone else’s point of view? If you stop and listen, you can understand what the person is trying to get across without letting your emotions get in the wayHave you ever came into class upset about something? How much of what went on in class did you remember?Your own emotions can get in the way of good listening!
30 14. What is required when you want to better understand another person’s message clarification
31 15. Why is it important to avoid giving people the silent treatment? It creates negative nonverbal messages and builds barriersWhat’s the difference between remaining silent and giving the silent treatment?Silent: considering what they heard – silent treatment: unwillingness to acknowledge another persons' efforts at communication
32 16. 2 consequences of physical reactions during conflict Hurt feelingsHurt peopleDamaged or destroyed relationshipsMore violenceUnresolved conflictCommon with which gender??
33 17. Healthy physical outlets to help release anger or frustration SportsRunningDancingListening to musicClean your roomIf an appropriate outlet for emotions, such as exercise, is not chosen what may happen? Stress-related health issue
34 18. How can a competitive spirit sometimes be a barrier? Striving to win at someone else’s expense is contrary to negotiation and compromiseIn negotiation and compromise, people work together to find solutions.Can competition every be good? If so, when?Is there any competition among family or schoolmates? Does it involve you?Has competition ever led you to conflict?
35 19. 3 ways to show respect for others Use respectful languageHave respectful attitudeWork to understand other’s point of view
36 20. How can you show good timing when resolving a conflict Wait until all sides are in a proper frame of mindWait until there is enough time to discuss the conflictThe person you want to talk to is not distractedWhat are some advantages to designating a future time to resolve a conflict? Organize thoughts and feelingsWhen is the worst time for someone to approach you about a conflict?
37 21. How can people be respectful to others during conflicts? Use self-controlShow understandingUse respectful languageHave a respectful attitude
38 22. Explain how you can set a positive example of conflict resolution Head off conflict when possibleCommit to solving conflicts constructively and nonviolently
39 23. Why is setting a good example important in conflict situations? You act as a role modelYou may be able to avoid or prevent the conflict
40 24. What factors could cause a small disagreement to become a large conflict? Lack of empathyNot listeningNot showing respectDispute become a power struggle