1. Getting Work Done 97% of employees surveyed said they could be more productive; 49% said they could increase productivity by 50% or more. 30 Source: Freedman & Fiedeldey-Van Dijk (2003) www.6seconds.org/case

2. What are the 2- 3 top issues in your workplace? 2012 Workplace Issues Report

3. Respondents Source: 2012 Workplace Issues Report, www.6seconds.org

4. Top Issues 2012 Made with wordle.net, larger words are more frequent Source: 2012 Workplace Issues Report, www.6seconds.org

5. Feeling a Solution? To address these challenges, how important are your own attitudes / feelings? Source: 2012 Workplace Issues Report, www.6seconds.org

6. Most Frequent Words Retention 13.7% Talent13.2% Leadership 12.3% Communication 10.1% Competition 9.1% Change 7.4% Alignment 7% Source: 2012 Workplace Issues Report, www.6seconds.org

7. Find it. Feed it. Keep it. “Retaining and attracting talent in a shrinking competitive pool. Efficiently aligning internal infrastructure to support growth and new/emerging business models.” - HR Director, Technology – USA “Retaining talents, innovations and its implementations” - Executive Board Member, Finance – Turkey “Leadership, developing new skills, increasing alignment.” - Director, Professional Services – UK “Increase productivity. Retain talent. Work life balance.” – Senior Manager, Healthcare – UAE “Improving alignment between team leaders and retaining talent.” – Executive Director, Professional Services – Brazil “Creation of an effective talent platform.” – Director, Business & Industry – Panama Source: 2012 Workplace Issues Report, www.6seconds.org

8. Where are the issues? Source: 2012 Workplace Issues Report, www.6seconds.org

9. How effective are your leaders? How effective are leaders in your organization at driving change? To what degree is the development of future leaders a priority in your organization? 61.7% 70.9% Source: 2012 Workplace Issues Report, www.6seconds.org

10. What do we want from leaders? Made with wordle.net, larger words are more frequent Source: 2012 Workplace Issues Report, www.6seconds.org

11. Can EQ help? Source: 2012 Workplace Issues Report, www.6seconds.org

12. Why or Why Not? Source: 2012 Workplace Issues Report, www.6seconds.org

13. “EQ is a priority!” Senior Executives vs Middle Managers: To what degree is emotional intelligence training & development a priority in your organization? Source: 2012 Workplace Issues Report, www.6seconds.org

14. People? Profits? Source: 2012 Workplace Issues Report, www.6seconds.org