1. 10/10/2014EC-LXI/Doc. 4.2, p. 3 World Meteorological Organization Working together in weather, climate and water EC-LXII/Doc. 4.2 Expected Result 7 ENHANCED CAPABILITIES OF MEMBERS TO PROVIDE AND USE WEATHER AND CLIMATE, WATER AND ENVIRONMENTAL APPLICATIONS AND SERVICES Strategic Thrust: Service Delivery (Geoff Love) Director, Weather and Disaster Risk Reduction Services Department (WDS) EC-LXII/Doc. 4.2 WMO www.wmo.int

2. Introduction Issues to be discussed in EC-LXII/Doc. 4.2 –User focus; –Improved products and services; –Delivery of services; –Socio-economic issues related to weather, climate and environmental applications; Quality management; and, –Capacity-building and training. This document covers following WMO programmes: Public Weather Services (PWS); Agricultural Meteorology (AgM); Marine Meteorology and Oceanography (MMO); Aeronautical Meteorology (AeM); Education and Training (ETR); and Atmospheric Environment Research (AER). EC-LXII/Doc 4.2, p. 2www.wmo.int

3. The Council is requested to: Adopt the WMO Strategy for Service Delivery; Endorse programme initiatives and recommendations of the Executive Council Working Group on Disaster Risk Reduction and Service Delivery (EC WG DRR & SD); Endorse programme initiatives and recommendations of the Quality Framework-Inter Commission Task Team (QMF-ICTT); and, Take decisions on recommendations and requests contained in the draft text for inclusion in the general summary of EC-LXII. EC-LXII/Doc 4.2, p. 3www.wmo.int

4. The Council is also requested to: Approve the publication of Vol. IV of the WMO Technical Regulations (WMO-No. 49): Quality Management; Amend the WMO Technical Regulations (WMO-No. 49), Vol. II: Meteorological Service for International Air Navigation; Adopt the Terms of Reference (ToRs) of the Executive Council Panel of Experts on Education and Training; and, Recommend the amendment to the definition of the term “WMO Meteorologist”. EC-LXII/Doc 4.2, p. 4www.wmo.int

5. Public Weather Services (4.2.2 - 4.2.4) Training on techniques to assess user requirements, satisfaction and perception; and, The Service Delivery aspects in Severe Weather Forecasting Demonstration Project (SWFDP) led by PWS as regards user focus; communication; public education and outreach and user-based assessment. Council to consider and decide on the following issues related to PWS: EC-LXII/Doc 4.2, p. 5www.wmo.int

6. Building of strong Service Delivery components within all WMO projects to better serve the public and other user sectors; and, Study and update of current guidance on colour-coded warning products by PWS Programme as requested by Commission for Atmospheric Science (CAS). Public Weather Services (4.2.6 - 4.2.7) EC-LXII/Doc 4.2, p. 6www.wmo.int

7. The WMO Strategy for Service Delivery developed by the EC WG DRR & SD, within the framework of: –Evaluation of user needs and decisions; –Development and improvement of delivery mechanisms; –Definition of service outcome effectiveness; and, –Establishment of governance practices. The leading role of PWS Programme in the implementation of the Strategy. Public Weather Services (4.2.8) EC-LXII/Doc 4.2, p. 7www.wmo.int

8. Integration of the Strategy into the work of the High-Level Taskforce (HLT) on Global Framework for Climate Services (GFCS), to promote seamless service delivery across timescales; Mainstreaming of the Strategy into National Meteorological and Hydrological Services (NMHSs) service delivery strategies; and, Key Outcome (KO) for Expected Result (ER) 1: “Weather, water and climate products and services meet user needs, as measured by user satisfaction and objective evaluation measures such as timeliness, accuracy and usefulness”. Public Weather Services (4.2.9 – 4.2.11) EC-LXII/Doc 4.2, p. 8www.wmo.int

9. PWS “Learning Through Doing” (LTD) projects: –Madagascar: 2 nd year implementation: Weather and climate application to fight Malaria, Plague and Rift Valley Fever; –Panama: 1st year implementation: Weather and climate to combat Dengue Fever; and, –Chile and Peru: 2 nd year implementation: Weather and climate to serve agriculture, fisheries, health and transport sectors. Public Weather Services (4.2.12) EC-LXII/Doc 4.2, p. 9www.wmo.int

10. –Ethiopia: 1st year implementation: Integrating weather, climate and health data to forecast and respond to outbreaks of malaria; and, –Burkina Faso, Mali, Mauritania, Niger and Nigeria: Planning: Collaboration between the NMHSs and Ministries of Health (MoHs) to tackle malaria and meningitis. Scaling of the projects up to regional projects, and initiating similar projects in other regions. Public Weather Services (4.2.12, continued) EC-LXII/Doc 4.2, p. 10www.wmo.int

11. Re-vamped ‘World Weather Information System’ (WWIS) Website Google version future.worldweather.wmo.int. Source of official city forecasts; Severe Weather Information Centre (SWIC): Source of official Tropical Cyclone forecasts and warnings; Emerging technologies for communication of weather forecasts and warnings; and, “WMO Forum: Social and Economic Applications of Benefits of Weather, Climate and Water services” leading role in SD and demonstration of value of services. Public Weather Services (4.2.14 – 4.2.18) EC-LXII/Doc 4.2, p. 11www.wmo.int

12. Members to develop and implement plans for enhanced communication of Agromet information, including media training; Key recommendation to establish a West and Central African Network on Climate Change and Food Security (ROCACCSA); Members to take advantage of World Agrometeorological Information Service (WAMIS) website (http://www.wamis.org/) and the Radio Internet Communication Project (RANET) communication system to disseminate their products; and,http://www.wamis.org/ 70 Roving Seminars on Weather, Climate, and Farmers in West Africa with Agencia Estatal de Meteorología de España (AEMET) support. Agricultural Meteorology (4.2.20 – 4.2.25) EC-LXII/Doc 4.2, p. 12www.wmo.int

13. 10/10/2014EC-LXI/Doc. 4.2, p. 3 Secretary-General (SG) to continue exploring funding opportunities with donors to assist Members such as: –Rockefeller Foundation grant of US $323,000 to support training of trainers on weather and climate information and products for the Agricultural Extension Services in Ethiopia; and, –One million Euros funding from the European Union’s African, Caribbean and Pacific Group of States for the Caribbean Agrometeorological Initiative (CAMI). Agricultural Meteorology (4.2.26) EC-LXII/Doc 4.2, p. 13www.wmo.int

14. SG to prepare a funding proposal for a pilot project on Quality Management System (QMS), to be submitted to Cg-XVI; Converting “WMO 1001: Guide on the Quality Management System for the Provision of Meteorological Services for International Aviation” into a “generic guide” fit for purpose for all WMO programmes; and, ICTT on QM to identify Members operating a mature QMS to form twinning partnerships with Members currently planning or developing a QMS. Aeronautical Meteorology (4.2.27 – 4.2.29) EC-LXII/Doc 4.2, p. 14www.wmo.int

15. SG to provide a resource list of documentation examples and templates on the WMO-QMF website; Resolution 4.2/1 (EC-LXII): Publication of Volume IV of the WMO Technical regulations (WMO-No.49): Quality Management; and, Members to implement QMS in the provision of meteorological services to international civil aviation from November 2012. Aeronautical Meteorology (4.2.31 – 4.2.33) EC-LXII/Doc 4.2, p. 15www.wmo.int

16. Working groups, focal points, CAeM, and SG provide adequate support to assist Members in implementing the QMS Standard; Members to utilize the outcomes of the Tanzania pilot project on QMS implementation; Regional Associations (RAs) and Members to develop regional QMS implementation projects to facilitate resource mobilization for ISO certification; and, Discourage Members from implementing alternatives to ISO 9001:2008. Aeronautical Meteorology (4.2.33 – 4.2.34) EC-LXII/Doc 4.2, p. 16www.wmo.int

17. CAeM and the Commission for Basic Systems (CBS) to address deficiencies in the issuance of Significant Meteorological Information (SIGMET), especially for Volcanic Ash. EC to endorse creation of a multi-disciplinary Inter- commission Scientific Advisory Group, comprising experts in volcanology, and transport; Adopt Resolution 4.2/2 (EC-LXII) - Amendment to the WMO Technical Regulations (WMO-No. 49) Volume II – Meteorological Service for International Air Navigation. Aeronautical Meteorology (4.2.36 – 4.2.37) EC-LXII/Doc 4.2, p. 17www.wmo.int

18. Draft resolution for the formation of the World-Wide Met-ocean Information and Warning Service (WWMIWS) to be submitted to IMO for inclusion in the regulatory publications; and, Specialized training be conducted on marine meteorological services, focused on Quality Management Systems. Marine Meteorology and Oceanography (4.2.38 – 4.2.39) EC-LXII/Doc 4.2, p. 18www.wmo.int

19. CAS recommendation to increase interactions amongst researchers, users and operators, to test new research approaches and data exchange for research purposes; PWS and Global Atmosphere Watch (GAW) to work with the World Health Organization (WHO) and health authorities to improve Ultra Violet Index (UVI) products and services; and, Increased coordination between air quality forecasting and heat health warning systems in order to enhance services. Atmospheric Environment Research (4.2.40 – 4.2.42) EC-LXII/Doc 4.2, p. 19www.wmo.int

20. New Global Atmosphere Watch (GAW) Urban Research Meteorology and Environmental (GURME) pilot projects implementation to improve air quality forecasting, observations and information dissemination to the public; GAW to lead, with regional networks, the technical analysis of climate variability and change and air pollution interaction; and, WMO/WHO partnership in pursuit of solutions for human health impacts of climate change and air pollution. Atmospheric Environment Research (4.2.43 – 4.2.45) EC-LXII/Doc 4.2, p. 20www.wmo.int

21. The call by CAS to Members to continue atmospheric chemistry observations, analysis and assessment related to climate change; and, The need for NMHSs and other national organizations to pursue a coordinated approach to environmental prediction, applications and services. Atmospheric Environment Research (4.2.46 – 4.2.48) EC-LXII/Doc 4.2, p. 21www.wmo.int

22. Draft Resolution 4.2/3 (EC-LXII) - Definition of a WMO Meteorologist as proposed by the EC Panel of Experts on ETR; Splitting WMO Publication No. 258 into two separate new publications to: –deal with classifications and qualifications of personnel – (also request Cg-XVI to make this publication a mandatory publication in place of WMO Publication No. 258); and, –aim at educators and trainers; The revised ToRs for the EC Panel of Experts on ETR; and, Draft Resolution 4.2/4 (EC-LXII). Education and Training (4.2.49 – 4.2.51) EC-LXII/Doc 4.2, p. 22www.wmo.int

23. Thank you EC-LXII/Doc 4.2, p. 23www.wmo.int