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Introducing Oracle… ILEARNING PLUS

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1 Introducing Oracle… ILEARNING PLUS
Seertech Solutions iLearning PLUS LMS Capability Overview Introducing Oracle… ILEARNING PLUS This presentation demonstrates the new capabilities of PowerPoint and it is best viewed in Slide Show. These slides are designed to give you great ideas for the presentations you’ll create in PowerPoint 2010! For more sample templates, click the File tab, and then on the New tab, click Sample Templates.

2 Agenda Seertech Overview iLearning PLUS product overview
Implementation / Support Services Product Demonstration

3 Introducing Seertech Solutions
FACTS FOCUS EXPERTISE Founded 2003 Offices in North America, UK, Australia World’s largest iLearning specialist organization Oracle’s premier BPO learning management partner Oracle iLearning specialists – sales, implementation, hosting, integration, development, support Proprietary IP - iLearning PLUS Learning analytics via OBIEE Over 60+ successful implementations 50+ Seertech hosted accounts. 250K+ users – 2,000 users Experts in extended enterprise learning Your FUSION learning partner

4 Seertech’s Products and Services
Oracle iLearning iLearning PLUS OBIEE Integration Fusion Integration Rollout iLearning PLUS Masters Program iLearning Implementation Service iLearning Integration Service iLearning Support Service iLearning Hosting Service Strategic Learning Consulting Service

5 Some of Seertech’s Clients…

6 iLearning PLUS Deployment / Licensing Models
SaaS On-Premise Hybrid Seertech provides a full SaaS deployment and management model. We are a full BPO partner of Oracle enabling sale of iLearning via the following BPO models: License Models Per Trainee Per Month Per Enrollment (valid for 12 months – not available to employees) iLearning PLUS included in Monthly SaaS Fee Seertech can install iLearning on a client or OOD environment and license and install iLearning PLUS using the following models: License Models Perpetual (usually sold direct by Oracle) iLearning PLUS sold at a rate of $X per month, or via annual license fee based on user ‘Blocks’ Seertech can install iLearning licensed via Oracle or third party on our hosted servers with iLearning PLUS covered by the hosting services fee: License Models Perpetual (usually sold direct by Oracle) iLearning PLUS included in hosting fee

7 ILEARNING PLUS SAAS OVERVIEW
ILEARNING PLUS SAAS OFFERING EXPLAINED

8 iLearning PLUS SaaS Offering Explained
Client Seertech SaaS Offering – Monthly Fee Service LMS Portal Level 1 – Level 3 Support Services Hosting Services Application Mgmt Services Application Dev Services DR Services Integration Services LMS Portal Vendor Sandpit Portal iLearning PLUS LMS / LCMS (Dedicated or Shared Production Instance) (Dedicated or Shared Test Instance)

9 ILEARNING PLUS PRODUCT OVERVIEW
ILEARNING PLUS EXPLAINED

10 iLearning PLUS delivers value beyond initial deployment…
System Rollout Training Customer / Partner Training Product / Process Training Onboarding / Induction Training Compliance Training Continuing Education Talent / Performance Mgmt Support Role / Career Development

11 How does iLearning PLUS Support your Business Processes?
Client Business Processes iLearning PLUS Modules Course Management Classroom Training Virtual Classroom Online Training Blended Learning Core Admin Role Management Import Management Job Scheduling / Audit UI Management Pre-Hire / Recruitment On-boarding / Induction Compliance Training System Integration Assessment Analytics Product / Process Training Certification Budgeting System Rollout / Change Support Competency Mgm’t CPE Management Federated Search Digital Signature Role / Career Development Learning Path eCommerce Strategic Change Management Social Learning Notification Performance / Talent Management Survey Workflow Customer / Partner Training

12 ^ > What is iLearning PLUS? iLearning PLUS Client Org HR MS
* User Records DATA WAREHOUSE * Performance Records Client Org > THIRD PARTY SYSTEMS / SSO * Data input / output CONTENT AUTHORING TOOLS WEB CONFERENCING / VIRTUAL CLASSROOMS eCOMMERCE PAYMENT GATEWAYS THIRD PARTY TALENT / PERF MGMT / SUCCESSION MGMT ^ iLearning PLUS eCommerce Portal Enterprise Portal Extended Enterprise Portal Mobile Portal Configurable Interface Tools LCMS & Assessment / Survey Tools Reports / Workflow Management Tools Oracle 11g Database Content Servers

13 BUSINESS CAPABILITIES of iLearning PLUS
iLearning PLUS – Core FEATURES Easy Configuration – Menu/Layout Multiple Portals on one/many sites Flexible Branded Notifications Flexible Reporting with Scheduling Customer Defined Roles with Role Based Home Pages Fully Flexible Widgets on any Page in any role Multi-Level Approval - Budgeting Module Full Language support for base product and extensions Workshop Management Process Workshop Survey Extensions with Pre-Post Work Workshop Allocations to Business Units Manager Delegation Resource Management Extensions E-Commerce (Service Credits/Payment Gateways) Federated Administration Ad-hoc and Dashboards OBIEE Integration (NCC) Full Data Warehouse – Refreshed every 15 Mins (NCC) Browser Hawk Testing Works on iPhone and iPad iLearning Plus Industry Modules Specific ASIC Continuing Education Module Broker Training Portals Digital Signature Mining Certification Management iLearning Plus Integration Integrates into any HR/Talent Platform WebEX/LiveMeeting Virtual Class Integration Full OLSA Skillsoft Integration Kaplan On-Track Integration Full SAML, Token or LDAP based SSO Streamlined Integration Configuration for multiple Data Sources and formats Imported Data Management Tool Outlook Integration Social Cast/Yammer Integration OpenSearch integration (For Sharepoint) Infrastructure/Management Features Proven Modifications for performance/reliability NEW- Support for full Configuration Management of reports and screen changes Easy upgrade process Sand Pits/Content Development ORACLE iLearning Core BASE Content Administration Oracle Technology/Scaleable/Secure eLearning Course Player/Scorm /AICC Base Functionality- Learning Paths, Permissions, User Groups, Announcements, Resource Management Multi Tenant

14 iLearning PLUS Overview
iLearning PLUS – The Basics

15 iLearning PLUS – Configuration v Customization
With iLearning PLUS, you can achieve any look and feel with any learning function without compromising the core LMS: iLearning PLUS Components iLearning PLUS HTML / CSS Templates HTML / CSS Templates Multiple Portals Configured brands Configured layouts Contextual views Jquery/Ajax Widgets Oracle iLearning iLearning LMS User Data Content Core standard LMS Functions iLearning Reports Reports Web Service Reports Used to drive widgets/ notifications/ screens/ workflow etc. iLearning PLUS Application Layer Application Layer Data Driven Configuration Parameters Business Logic System Functions iLearning PLUS takes a process driven system and creates a learner centric experience!

16 iLearning PLUS Configurable for Business Needs

17 iLearning PLUS Configuration for Westpac

18 Device Detection Layer
Mobile GE Aviation an USD$18.7Bn global aerospace company that uses iLearning PLUS to train engineers, mechanics and technicians from 90% of the world’s major airlines and many major military powers on its aero engines. iLearning PLUS for GE Aviation uses device detection technology developed by Seertech to direct end users to specific Android, iOS and Windows/Mac OS portals to deliver, track and report on training provided to end users through one single LMS instance. Systems Integration Overview Device Detection Layer SSO Android Portal (Android OS users) CTEC Portal (Web user portal) iOS Portal (iPad/iPhone user portal) iLearning PLUS LMS (User Self Registration, Shopping Cart, Course Deployment, Management, Reporting, Notifications, User Management)

19 iLearning PLUS Core Admin
iLearning PLUS provides comprehensive and intuitive role based administration capabilities via a simple dashboard that gives you full access to configure and control the LMS to meet your business needs. This includes role management, system configuration (including UI management), system integration, system security, audit views / management, as well as comprehensive role based system functional capabilities…

20 iLearning PLUS INTEGRATION
iLearning PLUS as a connector

21 iLearning PLUS – System Integration Options
MS SharePoint Integration… Performance System Integration… SSO Integration Options… One of the key features of iLearning PLUS is its ability to act as a ‘connector’ to other systems, through its ability to integrate with third party systems using its extensive suite of API’s. Through integration, iLearning PLUS supports your existing investment in dedicated systems. iLearning PLUS integration capability supports: HCM/HRMS: Oracle EBS, Peoplesoft, JDE, SAP plus many other niche providers Talent/Performance Management Systems: Success Factors, Taleo plus other niche providers Communications Systems: Microsoft Exchange Server, Lotus Notes Wiki/Document Management Systems: MS Sharepoint, Confluence Scheduling Systems: Oracle Project, SABRE eCommerce Providers: Digital River, Cybersource, Verisign iLearning PLUS supports MS Active Directory for Single Sign On (SSO) integration, as well as third party data warehouses through data export. Integration may be bi-directional, with data transfer supported by a full audit capability. Integration data flow can be via automated flat file format transfer, SOAP based web services, or via direct database integration.

22 iLearning PLUS and FUSION
iLearning PLUS is Fusion HR/Talent Ready We have iLearning PLUS Fusion skinned… Learning often needs to be embedded into many business systems including Talent/HR – Flexibility is the Key With secure/flexible flat file/web services/SSO and Web Widgets all the options are covered. Skillsoft OLSA/Federated Search/Ecommerce/Multiple Content Servers and many more. OLM direct catalog migration /Specific Imports - Proven Manually Import data from Excel (csv) or other external systems WORKFORCE DIRECTORY Fusion HR Foundation Profiles People Jobs Org Comp Comp Changes Network at Work Talent Review Performance & Goal Mgmt Compensation Management iLearning PLUS Organization Gallery Person Search Person Portrait Forward Back

23 Addressing MHSL Requirements
iLearning PLUS and MHS Learn

24 Managing Enrollment lists
iLearning PLUS and Easy Enrollment Management

25 Easier Enrollment Management
MHS LEARN TODAY MHSLEARN PLUS Multiple clicks required to navigate to enrollment list Admin dashboard provides direct link to and multiple methods of accessing enrollment list Can only enroll 5 users at a time Can enroll up to 20 users at a time Can only select one user per search activity Can select multiple users from search window Can only update status on one user at a time Can update entire enrollment list at once

26 Reporting iLearning PLUS and Easy Reporting Capability

27 Easier Reporting with iLearning PLUS
MHS LEARN TODAY MHSLEARN PLUS Reports are canned and have limited filtering (usually just course name and date range) Reports enable selecting parameters based on multiple user and content attributes Reports are run on-demand and cannot be scheduled to run (unless set up as a web service job involving an SR) Reports may be configured and scheduled to run by anyone with requisite privilege To send reports to other individuals, the logged in user must save the report and attach it to an Reports can be saved to an template and sent to designated recipients on-demand or on a scheduled basis System doesn’t support a dashboard view of data without a CEMLI HTML interface supports dynamic dashboard view of data No Interface to Oracle Business Intelligence Data backed up to Oracle Business Intelligence

28 Web Services iLearning PLUS and Efficient Use of Web Services

29 Web Service Optimization with iLearning PLUS
MHS LEARN TODAY MHSLEARN PLUS Web services are not used outside of pre-defined and scheduled jobs managed by technical team Web Services are utilized via templates made available to Admin users with requisite permissions T3 team has no visibility to web services other than via canned report on Admin side All activity is audited and reported to designated users via and is also available on-demand Modification to web services jobs requires code packages loaded to database and, potentially, new db fields to be added Templates and mapping can be modified to meet MHSL use cases without requiring changes to data structure (in majority of cases) Trouble shooting requires writing scripts to be run by resources acting on support requests Code Debug module facilitates trouble shooting by T1 team Import ‘wizard’ guides Admins through import process to assure data accuracy

30 Help Desk Support iLearning PLUS and Increased Help Desk Functions

31 Help Desk Optimization with iLearning PLUS
MHS LEARN TODAY MHSLEARN PLUS Help Desk cannot see what the user sees without changing their password or asking for screen captures User Summary modules provides ‘Login As’ functionality to provide view of users’ Home Page Password reset requires access to Admin GUI>search for User>Edit Password reset is completed in User Summary module Merging records for users with multiple accounts is manual process User Reconciliation module automates account merge process No visibility to notifications sent to users (ex. HIPAA Birth Month notification) Audit module tracks all communications sent from the system Managing completions requires login to Admin GUI>Search for Object>Access Offering>Access Enrollment List>Search for User>Edit Performance Completions modules provide access directly to enrollment list based on course type (Virtual, Classroom, Online, etc.)

32 Content Management iLearning PLUS and Intelligent Content Management

33 Simplified Content Management with iLearning PLUS
MHS LEARN TODAY MHSLEARN PLUS Only way to find objects is to use iLearning Search in Admin GUI Object Navigator shows ID, Published Status, Content Type and Folder Name in one view and for multiple courses at-a-time Learning Paths only visible at folder level and Admin needs to know what folder the path is on in order to access it Learning Paths module provides single-page view of paths, path properties, enrollments and the ability to add paths Online content uses java-based player Online content users ajax-based player Cannot audit content administration activities Report-based auditing of content administration

34 CAC iLearning PLUS and Authentication with CAC

35 CAC Access with iLearning PLUS
MHS LEARN TODAY MHSLEARN PLUS CAC is custom-built CAC is now part of the standard iLearning PLUS build. See example from USACE.

36 Creation and management of custom portals
iLearning PLUS and Multi-Tenancy

37 Creating Portals with iLearning PLUS
MHS LEARN TODAY MHSLEARN PLUS Each portal is a ‘green field’ development effort Portal templates facilitate quick set up and deployment of portals Admin functionality does not easily trickle down to child portals from MHSL main site Main site can stand as ‘Portal 0’ from which functionality is passed to other portals as-needed Content sharing across portals requires Admin intervention, manual steps Content sharing is governed by set up at Portal 0 and can involve as much or as little content as required

38 CLIENT CASE STUDIES iLearning PLUS – Customer Successes

39 Client Case Study 2 – US Army Corps of Engineers

40 Client Case Study 1 – Ingersoll Rand

41 Client Case Study 3 - Nuance

42 iLearning PLUS – Other system Functions
iLearning PLUS – the basics

43 iLearning PLUS Course/Resource Management
iLearning PLUS provides comprehensive management capabilities for all course types including: Online courses (SCORM 1.1,1.2,2004, AICC, QTI and ‘Native’ content) Classroom courses Virtual classes / Webinars Blended learning events Easy to use menus, designed around specific course management roles are available to enable rapid deployment of courses to end users, with minimal training. Support is provided for easily setting course resources (instructors, locations, equipment etc., as well as setting targeted enrollment conditions for automating course access / enrollment.

44 iLearning PLUS Survey Module
On completion of a classroom or virtual class course, you are automatically enrolled in a survey. An notification with a deep link to the survey is automatically provided to the learner to complete, or they can click on ‘Complete Survey’ link to launch the survey from the Course Details page. Comprehensive survey reports are available to track survey results, allowing drill downs to specific questions and answers... As part of the assessment engine module, iLearning PLUS incorporates a survey creation tool that enables automated delivery of stand-alone or course linked surveys. These can be set as pre- or post course surveys/evaluations, supporting scheduled / time bound online survey distribution automation for any survey/evaluation type including: Level 1 – 4 Surveys Evaluations / 360° Feedback Surveys Ad-Hoc Surveys Question types supported include: True/False Multiple Choice (Single and Multi-Select) Free Text Answers Surveys can be linked to classes/webinars to assess both the class as well as instructor, with comprehensive reporting down to the question / answer level. Survey automation allows automatic triggering of survey distribution, with deep linking for access to Surveys via notifications… The survey is completed, with details of the classroom auto-populated. In this case, the user can select the instructor to rate, and complete the survey questions. Note that surveys can be automated to generate at specific intervals post course completion, and can contain varying questions, depending on the survey type and reason.

45 iLearning PLUS Assessment
iLearning PLUS provides a powerful assessment creation tool that supports: True/False, Multi-Choice and Free Text responses (including images etc) Question pooling and random selection from question banks Randomization at section, question & response levels Multiple scoring types & weightings Attempt number and timing limits Attempt resumption Configurable item, test feedback Assessment sequencing Much, much more… Supporting this are comprehensive drill-down assessment reporting, to the question/answer pair level.

46 iLearning PLUS Certification
iLearning PLUS provides extensive certification management and display capabilities that include: Set by date or timeframe Set renewal ‘window’ Set frequency and timing of renewal Track full attempt and completion histories Display completion certificates Set renewal payment options Certifications are fully supported by configurable notifications for renewal prompting, expiration (including CC to managers and supervisors)

47 iLearning PLUS Competency Management
Using dashboards, managers can see competency attainment and contrast their competency assessment against the individual’s assessment / requirements Competencies can be configured by an administrator one of a number of ways: Via standard iLearning Competency Management function Via Learning Pathways (Recommended Approach) Via ‘Curriculum Course’ method (can also be used with learning pathways) Note that all three types of competency function can co-exist in the LMS, and can be linked by role/function and development activity (course/evaluation). Std Competencies Learning Paths Curriculum Course 2 Levels Role/Function Competency Type + Level Competencies are linked to any course / evaluation types 3 Levels Competency Grouping Competency ‘Sections’ (skills / behaviors) Competencies (no levels) Competencies are linked to any course / evaluation types Unlimited levels and structure

48 iLearning PLUS Federated Search
iLearning PLUS incorporates a Federated Search function that extends a catalog search across external information repositories to enhance learning reach. This includes information types such as: These information repositories can be configured to source from internal Intranet, MS SharePoint and other CMS / Knowledge Management sites. Information access can also be tracked to form part of your informal learning history. Videos Web Links RSS Feeds Blogs Wiki Links

49 iLearning PLUS Learning Paths
Comprehensive Learning Path progress reports, with drill downs are available to learners, managers and other administrators… iLearning PLUS provides Learning Path functionality that enables grouping and tracking of learning activities around a consistent framework. Learning paths can be created that tie to enrollment conditions allowing ‘one-pass’ automation or self-selection for enrollment into groups of learning activities. This can be linked to role or function, or any other user profile condition. Learning paths can include sections that provide a sub-grouping of learning activities (eg: ‘My First 30 Days, Day etc). There can be an unlimited number of sections. Each section contains any type of learning activity, including online, webinar, classroom, evaluation/assessment and survey to name a few. Learning activities within a section can be ordered, to provide sequencing in terms of completion timing. Completion of courses within a learning path are tracked, with section and learning path completion % and due dates tracked. Comprehensive learning path progress reporting is available. Learning Paths can be set by Admins, Managers, as well as Learners (Personal Learning Path). Learning Path Name Learning Path Section(s) Sub-grouping of learning activities for specific purpose Learning Activities Courses, Evaluations, Surveys, Informal Learning Enrollment Condition(s) Tracking / Reporting

50 iLearning PLUS Social Learning / Networking
iLearning PLUS provides WYSIWYG communications tools to facilitate contact between instructors, admins and students… iLearning PLUS supports content rating by users, enabling users to recommend courses to others, as well as provide feedback on good and bad points of the course. The rating system can be moderated. Public Profiles enable users to share key information and links relevant to them with others, including IM tools, Facebook and Twitter… Forums allow a-synchronous threaded discussion (with moderation and attachments if needed), to support informal learning and knowledge management at Site, User Group or Course levels. Chats enable tracked synchronous communication between students and instructors / admins iLearning PLUS introduces various Social Learning and Networking capabilities, including: Public Profile Online Chats Online Threaded Discussion Forums Online Wiki Blog / RSS Feeds Personal Course Notes Moderated Course Rating Course Details Sharing with external tools Offering attendee s In addition to iLearning PLUS inherent Social Networking capabilities, the LMS provides integration with externally available social networking and knowledge sharing tools, such as Twitter, Facebook and Linked-In.

51 iLearning PLUS Survey Module
Comprehensive survey reports are available to track survey results, allowing drill downs to specific questions and answers... The survey is completed, with details of the classroom auto-populated. In this case, the user can select the instructor to rate, and complete the survey questions. Note that surveys can be automated to generate at specific intervals post course completion, and can contain varying questions, depending on the survey type and reason. On completion of a classroom or virtual class course, you are automatically enrolled in a survey. An notification with a deep link to the survey is automatically provided to the learner to complete, or they can click on ‘Complete Survey’ link to launch the survey from the Course Details page. As part of the assessment engine module, iLearning PLUS incorporates a survey creation tool that enables automated delivery of stand-alone or course linked surveys. These can be set as pre- or post course surveys/evaluations, supporting scheduled / time bound online survey distribution automation for any survey/evaluation type including: Level 1 – 4 Surveys Evaluations / 360° Feedback Surveys Ad-Hoc Surveys Question types supported include: True/False Multiple Choice (Single and Multi-Select) Free Text Answers Surveys can be linked to classes/webinars to assess both the class as well as instructor, with comprehensive reporting down to the question / answer level. Survey automation allows automatic triggering of survey distribution, with deep linking for access to Surveys via notifications…

52 iLearning PLUS Learning Analytics
Drill down graphical dashboards… Ad-Hoc reporting via drag and drop interface… iLearning PLUS provides a real time / ad-hoc reporting tool that uses a data warehouse to enable the creation of ad-hoc reports, historical reports and data dashboards that can be customized by the end user. The learning analytics tool pulls data from the data warehouse schema based on the ‘drag and drop’ selection of data elements that enables the dynamic creation of reports by end users with minimal training and no technical skill. iLearning PLUS Learning Analytics Product Features: Dashboards can be built for particular job roles – you can build and save your own dashboards from your own report catalogs Dashboards can be interactive e.g. drop down list, prompts Dashboards can be embedded in iLearning PLUS for specific roles Can add narrative e.g. ‘enrolments down 20% on last month’ Can be exported in multiple formats, or saved and re-used Benefits of iLearning PLUS Learning Analytics include: Self service creation of complex ad-hoc reports in real-time Faster report creation / rendering Requires minimal training and no specific technical skills to operate Quickly create graphical drill-down reports and dashboards to improve reporting usage

53 iLearning PLUS Budget Module
View comprehensive budget reports… View and Modify Budget parameters, plus see current spend… Select and view Organization Budget Attributes and Transactions… iLearning PLUS includes a Budget Management Module that provides the ability to set, approve and track training budgets and spend at any level in your organization. Standard features supported include: View and set budget limits by Fiscal Year View and set approval limits by Fiscal Year View and set approvers for each Fiscal Year View and set approval tolerance levels for each Fiscal Year View current training spend against limits View individual training purchase transactions Track cost of training resource delivery (rooms, instructors, catering, equipment etc) View comprehensive budget reports The Budget Module is fully extensible and can be configured to meet the specific needs of your training enterprise.

54 iLearning PLUS CPE Management Module
Record and track CPE through one simple interface… The Continuing Professional Education (CPE) module of iLearning PLUS is designed to meet the CPE tracking, management and reporting requirements of many industry types and regulatory bodies. The CPE Module allows tracking, allocation of points/learning hours and reporting for mandated continuous learning. This may or may not be competency based or aligned, and includes support for: Tracking of Multiple accreditation providers and points / hours allocations / awards Recording of any learning type, including external learning, formal and informal learning Multiple approval options for CPE hours/points awarding Ability to store evidence Comprehensive tracking and reporting options, including configurable reporting years Ability to link to external accreditation provider systems / databases for seamless training access or validation of accreditation Integration with CPE service providers such as Kaplan Education Inclusion of multiple CPE providers logos, hours/points awarded on completion certificates Much, much more… Add CPE Activities of any type, including support for admin validation View a list of CPE activities recorded and check approval status Seamlessly link to related learning activity providers or learning repositories View summary of competency based learning and hours / points awarded

55 iLearning PLUS Digital Signature Support
Requirement to enter password and recording of electronic signature… Digital signature reporting… iLearning PLUS supports 21 CFR Part 11 requirements for digital signature to record & validate acknowledgement of viewing / actioning online courses / materials – this includes: Support for digital signatures linked to user password Support for enhanced security (passwords and encryption) Forced Password Reset Password Expiry Minimum Password Length Minimum number of letters in Password Minimum number of digits in Password Minimum number of Special Characters in Password Created by and Created Date Updated by and Updated Date Additional LMS auditing features: Performance records Attempts User modifications

56 iLearning PLUS eCommerce Module
Integrate with various third party systems… Comprehensive eCommerce reporting… Create manual transactions… Example transaction summary view… Example shopping cart… iLearning PLUS supports any type of ‘Learning for Profit’ scenario through the use of our eCommerce module – this module is designed to facilitate transactions for course purchase directly from the LMS through to payment validation and settlement/recognition with your financial management system. The iLearning PLUS eCommerce Module supports: Any payment type – Credit Card, Service Credits, Budget Transfers, Check/Money Order etc Shopping cart with full tax calculation, credit card validation and manual payment verification Multiple currency and discount rules per transaction Support for payment for others and multiple users from one transaction Transaction summary module which tracks and reports on all transactions Integration with third party payment gateway providers, including Cybersource and Verisign Integration with third party commercial digital eCommerce providers including Digital River Integration with Inventory Management, Order Management and Accounts Receivable systems such as Oracle, Peoplesoft, JDE, SAP and others Support for user based and organization based transactions Support for organization and personal subscriptions Comprehensive transaction, sales, order and subscription reporting Fully configurable transaction notifications, including payment receipts Much, much more…

57 iLearning PLUS Notification Management Module
Template Manager… Audit view – view and resend s generated by the LMS… iLearning PLUS incorporates a fully configurable, extensible Notification creation, management and tracking module that provides you with the ultimate in communications flexibility with stakeholders interacting with the LMS. This includes the ability to: Create and reuse templates for any system / process driven event Define the notification UI style, text, links, image etc Define the trigger mechanisms and recipient lists / workflow Schedule notifications to occur at specific intervals or times Track, view and resend s generated from the LMS Multiple language support

58 iLearning PLUS Workflow Management Module
With iLearning PLUS, you can achieve any look and feel with any learning function without compromising the core LMS, through use of our report based workflow manager: Oracle iLearning Core iLearning LMS User Data Content Core standard LMS Functions iLearning PLUS LMT Reports LMT Reports Configured workflows Additional functions HTML / CSS Templates HTML / CSS Templates Configured brand Configured layout Contextual views iLearning PLUS takes a process driven system and creates a learner centric experience!

59 iLearning PLUS Implementation / Support Services

60 iLearning PLUS – Implementation Service
Rapid deployment – average implementation / migration 90 days Portal deployment < 5 minutes Dedicated project manager and support team Tools for rapid content and data migration Tools for governance management Tools and API’s for integration with most major third party systems Self service UI, Notification and Reports configuration tools

61 iLearning PLUS – Implementation Service

62 iLearning PLUS – Support Service
Dedicated account manager and support team Level 1 – Level 3 support service options available 99.9% up-time guarantee Managed upgrades – up to 10 average per year Automatically avail of new product functions from other clients Access to Seertech Academy for ongoing education, administrator certification and collaboration Joint funding of product development possible

63 iLearning PLUS DIFFERENTIators
iLearning PLUS Why we are better than our competitors

64 iLearning PLUS - Differentiators
No LMS on the market is as Configurable or Flexible. Multi-Portal Branding and in over 24 Languages. Easy alignment to Admin and Business Needs = Value Your Learning Needs as an Organization will always change and grow – You need a platform that can keep up Feature Rich covering the full gamut of an organization’s evolving learning needs Best in Class External Learning and Ecommerce options Flexible Integration/Fusion and eBusiness Ready Scalable Technology – 1,000 to 1,000,000

65 iLearning PLUS as a Service On the cloud for 8 years
Proven SaaS solution in use today by over 60 customers Rapid deployment and configuration tools Rapid and Proven Migration from OLM Scorm 1.2/Scorm 2004/AICC - No Java Required Mobile Device Ready – iPad/iPhone Embedded Analytics/100’s of Reports Unobtrusive Upgrade and Maintenance Process End-to-End support (Content Sandpits – External) Generally, talent systems break down for lack of data. They track certain attributes of a worker, but much of the data needed is kept outside of the HR system. In order to encourage workers to share voluntary data with co-workers, you need to provide mechanisms for volunteering data. The more data you have the stronger the system will be. When workers use tags to identify their areas of expertise and interests, update statuses, or connect with people of like skills and interests, they are building their work profile and their network. The value of networking at work for the worker is to build their network, brand and reputation quicker, complete projects faster, and further develop their career. Additional talking points if desired: Oracle Fusion Network at Work allows you to: Harness collective intelligence and visualize interaction through informal connections Define, align, and execute goals with Connections, Social Profiles, Activity Streams, and Tagging Record feedback during the review period with Activity Streams and Kudos Find and nominate feedback participants with Connections and Kudos Leverage Connections and Social Profiles to plan career options and development Add or change Web 2.0 solutions with a single, extensible and pluggable platform

66 More Information… More information on iLearning PLUS Capabilities

67 Contact Us… For more information or a demonstration on how iLearning PLUS can answer your business requirements, please contact your local Seertech office: ASIA PACIFIC Seertech Solutions Pty Ltd AUSTRALIAN HEADQUARTERS Rushcutters Bay NSW 2011 AUSTRALIA Tel: Fax: AMERICAS Seertech Solutions America LLC NORTH AMERICAN HEADQUARTERS Evergreen CO 80439 UNITED STATES Tel: Fax: EUROPE & MIDDLE EAST Seertech Solutions Europe CV EUROPEAN HEADQUARTERS Stallbridge, Dorset DT102SW UNITED KINGDOM Tel: Web:


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