Presentation on theme: "Introducing Supporting Business Process Through ILEARNING PLUS"— Presentation transcript:
1 Introducing Supporting Business Process Through ILEARNING PLUS Seertech SolutionsiLearning PLUS LMS Capability OverviewIntroducing Supporting Business Process Through ILEARNING PLUSThis presentation demonstrates the new capabilities of PowerPoint and it is best viewed in Slide Show. These slides are designed to give you great ideas for the presentations you’ll create in PowerPoint 2010!For more sample templates, click the File tab, and then on the New tab, click Sample Templates.
2 Introducing Seertech Solutions FACTSFOCUSEXPERTISEFounded 2003Global footprint – offices in North America, UK, AustraliaWorld’s largest iLearning specialist organizationSupporting Oracle’s 600+ iLearning customersOracle iLearning specialists – sales, implementation, hosting, integration, development, supportProprietary IP - iLearning PLUSLearning analytics via OBIEEOver 300+ successful implementations70+ Seertech hosted accounts, 600+ Oracle Customers. 4M+ users – 1,000 usersOracle’s premier BPO learning management partner
4 Oracle and learning management How iLearning PLUS Supports Common Business Processes
5 iLearning PLUS delivers value beyond initial deployment… System Rollout TrainingCustomer / PartnerTrainingProduct / Process TrainingOnboarding / Induction TrainingCompliance TrainingContinuing EducationTalent / Performance Mgmt SupportRole / Career Development
6 How does iLearning PLUS Support your Business Processes? Client Business ProcessesiLearning PLUS ModulesCourse ManagementClassroom TrainingVirtual ClassroomOnline TrainingBlended LearningCore AdminRole ManagementImport ManagementJob Scheduling / AuditUI ManagementPre-Hire / RecruitmentOn-boarding / InductionCompliance TrainingSystem IntegrationAssessmentAnalyticsProduct / Process TrainingCertificationBudgetingSystem Rollout / Change SupportCompetency Mgm’tCPE ManagementFederated SearchDigital SignatureRole / Career DevelopmentLearning PatheCommerceStrategic Change ManagementSocial LearningNotificationPerformance / Talent ManagementSurveyWorkflowCustomer / Partner Training
7 iLearning PLUS Overview iLearning PLUS – The Basics
8 ^ > What is iLearning PLUS? iLearning PLUS Client Org HR MS * User RecordsDATA WAREHOUSE* Performance RecordsClientOrg>THIRD PARTY SYSTEMS / SSO* Data input / outputCONTENT AUTHORING TOOLSWEB CONFERENCING / VIRTUAL CLASSROOMSeCOMMERCE PAYMENT GATEWAYSTHIRD PARTY TALENT / PERF MGMT / SUCCESSION MGMT^iLearning PLUSConfigurable Interface ToolseCommercePortalEnterprise PortalExtended Enterprise PortalLCMS & Assessment / Survey ToolsReports / Workflow Management ToolsOracle 11g DatabaseContent Servers
9 iLearning PLUS – Configuration v Customization With iLearning PLUS, you can achieve any look and feel with any learning function without compromising the core LMS:iLearning PLUS ComponentsOracle iLearningiLearning LMSUser DataContentCore standard LMS FunctionsiLearning PLUS Application LayerApplication LayerPL/SQL application using same tech stack as iLearningCode Configuration for new modules or key functional changesiLearning PLUS LMT ReportsLMT ReportsConfigured workflowsAdditional module / widget functionsiLearning PLUS HTML / CSS TemplatesHTML / CSS TemplatesConfigured brandConfigured layoutContextual viewsiLearning PLUS takes a process driven system and creates a learner centric experience!
10 iLearning PLUS – a Role Based System CustomizeLook & FeelBusiness LogicBuildDesignAssembleLearnSeeTryEnrollCollaborateFeedbackTeachDeliverAssessAdviseManageSetupIntegrateAccessMonitorMeasureAnalyseEvaluateGuideAdministratorContent DeveloperManagerSite AdministratorLearnerInstructor
11 iLearning PLUS – SuPPORT for business process… iLearning PLUS – The Basics
12 iLearning PLUS Configurable UI Styles (Some Examples) Any page in the LMS can be edited in terms of configuration using the ‘Edit’ link (visible only to suitably permissioned admins).Selecting this link enables a view of all templates, reports, attributes, role access rights, menu items, messages, navigation items and lists that relate to the page, whether they are based on standard or are custom, and what impacts there are for any edits.At the top of the page, you can see a % of the page that is configured from standard…
13 iLearning PLUS Mobile Access iLearning PLUS has been designed to support access from any device, anywhere. This includes access via:Dedicated mobile portal (with device type detection)Tablet / smart phone via standard browser on the mobile deviceDedicated application – eg: iPhone/iPad app (see below)iLearning PLUS uses SSO for login via application or mobile portal to ensure that access is synchronized with the core LMS portal and that all performance data is aggregated to the same account.
14 iLearning PLUS Core Admin iLearning PLUS provides comprehensive and intuitive role based administration capabilities via a simple dashboard that gives you full access to configure and control the LMS to meet your business needs.This includes role management, system configuration (including UI management), system integration, system security, audit views / management, as well as comprehensive role based system functional capabilities…
15 iLearning PLUS Course Management iLearning PLUS provides comprehensive management capabilities for all course types including:Online courses (SCORM 1.1,1.2,2004, AICC, QTI and ‘Native’ content)Classroom coursesVirtual classes / WebinarsBlended learning eventsEasy to use menus, designed around specific course management roles are available to enable rapid deployment of courses to end users, with minimal training. Support is provided for easily setting course resources (instructors, locations, equipment etc., as well as setting targeted enrollment conditions for automating course access / enrollment.
16 iLearning PLUS Assessment iLearning PLUS provides a powerful assessment creation tool that supports:True/False, Multi-Choice and Free Text responses (including images etc)Question pooling and random selection from question banksRandomization at section, question & response levelsMultiple scoring types & weightingsAttempt number and timing limitsAttempt resumptionConfigurable item, test feedbackAssessment sequencingMuch, much more…Supporting this are comprehensive drill-down assessment reporting, to the question/answer pair level.
17 iLearning PLUS Certification iLearning PLUS provides extensive certification management and display capabilities that include:Set by date or timeframeSet renewal ‘window’Set frequency and timing of renewalTrack full attempt and completion historiesDisplay completion certificatesSet renewal payment optionsCertifications are fully supported by configurable notifications for renewal prompting, expiration (including CC to managers and supervisors)
18 iLearning PLUS Competency Management Using dashboards, managers can see competency attainment and contrast their competency assessment against the individual’s assessment / requirementsCompetencies can be configured by an administrator one of a number of ways:Via standard iLearning Competency Management functionVia Learning Pathways (Recommended Approach)Via ‘Curriculum Course’ method (can also be used with learning pathways)Note that all three types of competency function can co-exist in the LMS, and can be linked by role/function and development activity (course/evaluation).Std CompetenciesLearning PathsCurriculum Course2 LevelsRole/FunctionCompetency Type + LevelCompetencies are linked to any course / evaluation types3 LevelsCompetency GroupingCompetency ‘Sections’ (skills / behaviors)Competencies (no levels)Competencies are linked to any course / evaluation typesUnlimited levels and structure
19 iLearning PLUS Federated Search iLearning PLUS incorporates a Federated Search function that extends a catalog search across external information repositories to enhance learning reach. This includes information types such as:These information repositories can be configured to source from internal Intranet, MS SharePoint and other CMS / Knowledge Management sites. Information access can also be tracked to form part of your informal learning history.VideosWeb LinksRSS FeedsBlogsWiki Links
20 iLearning PLUS Learning Paths Comprehensive Learning Path progress reports, with drill downs are available to learners, managers and other administrators…iLearning PLUS provides Learning Path functionality that enables grouping and tracking of learning activities around a consistent framework. Learning paths can be created that tie to enrollment conditions allowing ‘one-pass’ automation or self-selection for enrollment into groups of learning activities. This can be linked to role or function, or any other user profile condition.Learning paths can include sections that provide a sub-grouping of learning activities (eg: ‘My First 30 Days, Day etc). There can be an unlimited number of sections. Each section contains any type of learning activity, including online, webinar, classroom, evaluation/assessment and survey to name a few. Learning activities within a section can be ordered, to provide sequencing in terms of completion timing.Completion of courses within a learning path are tracked, with section and learning path completion % and due dates tracked. Comprehensive learning path progress reporting is available.Learning Paths can be set by Admins, Managers, as well as Learners (Personal Learning Path).Learning Path NameLearning Path Section(s)Sub-grouping of learning activities for specific purposeLearning ActivitiesCourses, Evaluations, Surveys, Informal LearningEnrollment Condition(s)Tracking / Reporting
21 iLearning PLUS Social Learning / Networking iLearning PLUS provides WYSIWYG communications tools to facilitate contact between instructors, admins and students…iLearning PLUS supports content rating by users, enabling users to recommend courses to others, as well as provide feedback on good and bad points of the course. The rating system can be moderated.Public Profiles enable users to share key information and links relevant to them with others, including IM tools, Facebook and Twitter…Forums allow a-synchronous threaded discussion (with moderation and attachments if needed), to support informal learning and knowledge management at Site, User Group or Course levels. Chats enable tracked synchronous communication between students and instructors / adminsiLearning PLUS introduces various Social Learning and Networking capabilities, including:Public ProfileOnline ChatsOnline Threaded Discussion ForumsOnline WikiBlog / RSS FeedsPersonal Course NotesModerated Course RatingCourse Details Sharing with external toolsOffering attendee sIn addition to iLearning PLUS inherent Social Networking capabilities, the LMS provides integration with externally available social networking and knowledge sharing tools, such as Twitter, Facebook and Linked-In.
22 iLearning PLUS Survey Module Comprehensive survey reports are available to track survey results, allowing drill downs to specific questions and answers...The survey is completed, with details of the classroom auto-populated. In this case, the user can select the instructor to rate, and complete the survey questions.Note that surveys can be automated to generate at specific intervals post course completion, and can contain varying questions, depending on the survey type and reason.On completion of a classroom or virtual class course, you are automatically enrolled in a survey. An notification with a deep link to the survey is automatically provided to the learner to complete, or they can click on ‘Complete Survey’ link to launch the survey from the Course Details page.As part of the assessment engine module, iLearning PLUS incorporates a survey creation tool that enables automated delivery of stand-alone or course linked surveys. These can be set as pre- or post course surveys/evaluations, supporting scheduled / time bound online survey distribution automation for any survey/evaluation type including:Level 1 – 4 SurveysEvaluations / 360° Feedback SurveysAd-Hoc SurveysQuestion types supported include:True/FalseMultiple Choice (Single and Multi-Select)Free Text AnswersSurveys can be linked to classes/webinars to assess both the class as well as instructor, with comprehensive reporting down to the question / answer level. Survey automation allows automatic triggering of survey distribution, with deep linking for access to Surveys via notifications…
23 iLearning PLUS Learning Analytics Drill down graphical dashboards…Ad-Hoc reporting via drag and drop interface…iLearning PLUS provides a real time / ad-hoc reporting tool that uses a data warehouse to enable the creation of ad-hoc reports, historical reports and data dashboards that can be customized by the end user. The learning analytics tool pulls data from the data warehouse schema based on the ‘drag and drop’ selection of data elements that enables the dynamic creation of reports by end users with minimal training and no technical skill.iLearning PLUS Learning Analytics Product Features:Dashboards can be built for particular job roles – you can build and save your own dashboards from your own report catalogsDashboards can be interactive e.g. drop down list, promptsDashboards can be embedded in iLearning PLUS for specific rolesCan add narrative e.g. ‘enrolments down 20% on last month’Can be exported in multiple formats, or saved and re-usedBenefits of iLearning PLUS Learning Analytics include:Self service creation of complex ad-hoc reports in real-timeFaster report creation / renderingRequires minimal training and no specific technical skills to operateQuickly create graphical drill-down reports and dashboards to improve reporting usage
24 iLearning PLUS Budget Module View comprehensive budget reports…View and Modify Budget parameters, plus see current spend…Select and view Organization Budget Attributes and Transactions…iLearning PLUS includes a Budget Management Module that provides the ability to set, approve and track training budgets and spend at any level in your organization.Standard features supported include:View and set budget limits by Fiscal YearView and set approval limits by Fiscal YearView and set approvers for each Fiscal YearView and set approval tolerance levels for each Fiscal YearView current training spend against limitsView individual training purchase transactionsTrack cost of training resource delivery (rooms, instructors, catering, equipment etc)View comprehensive budget reportsThe Budget Module is fully extensible and can be configured to meet the specific needs of your training enterprise.
25 iLearning PLUS CPE Management Module Record and track CPE through one simple interface…The Continuing Professional Education (CPE) module of iLearning PLUS is designed to meet the CPE tracking, management and reporting requirements of many industry types and regulatory bodies.The CPE Module allows tracking, allocation of points/learning hours and reporting for mandated continuous learning. This may or may not be competency based or aligned, and includes support for:Tracking of Multiple accreditation providers and points / hours allocations / awardsRecording of any learning type, including external learning, formal and informal learningMultiple approval options for CPE hours/points awardingAbility to store evidenceComprehensive tracking and reporting options, including configurable reporting yearsAbility to link to external accreditation provider systems / databases for seamless training access or validation of accreditationIntegration with CPE service providers such as Kaplan EducationInclusion of multiple CPE providers logos, hours/points awarded on completion certificatesMuch, much more…Add CPE Activities of any type, including support for admin validationView a list of CPE activities recorded and check approval statusSeamlessly link to related learning activity providers or learning repositoriesView summary of competency based learning and hours / points awarded
26 iLearning PLUS Digital Signature Support Requirement to enter password and recording of electronic signature…Digital signature reporting…iLearning PLUS supports 21 CFR Part 11 requirements for digital signature to record & validate acknowledgement of viewing / actioning online courses / materials – this includes:Support for digital signatures linked to user passwordSupport for enhanced security (passwords and encryption)Forced Password ResetPassword ExpiryMinimum Password LengthMinimum number of letters in PasswordMinimum number of digits in PasswordMinimum number of Special Characters in PasswordCreated by and Created DateUpdated by and Updated DateAdditional LMS auditing features:Performance recordsAttemptsUser modifications
27 iLearning PLUS eCommerce Module Integrate with various third party systems…Comprehensive eCommerce reporting…Create manual transactions…Example transaction summary view…Example shopping cart…iLearning PLUS supports any type of ‘Learning for Profit’ scenario through the use of our eCommerce module – this module is designed to facilitate transactions for course purchase directly from the LMS through to payment validation and settlement/recognition with your financial management system. The iLearning PLUS eCommerce Module supports:Any payment type – Credit Card, Service Credits, Budget Transfers, Check/Money Order etcShopping cart with full tax calculation, credit card validation and manual payment verificationMultiple currency and discount rules per transactionSupport for payment for others and multiple users from one transactionTransaction summary module which tracks and reports on all transactionsIntegration with third party payment gateway providers, including Cybersource and VerisignIntegration with third party commercial digital eCommerce providers including Digital RiverIntegration with Inventory Management, Order Management and Accounts Receivable systems such as Oracle, Peoplesoft, JDE, SAP and othersSupport for user based and organization based transactionsSupport for organization and personal subscriptionsComprehensive transaction, sales, order and subscription reportingFully configurable transaction notifications, including payment receiptsMuch, much more…
28 iLearning PLUS Notification Management Module Template Manager…Audit view – view and resend s generated by the LMS…iLearning PLUS incorporates a fully configurable, extensible Notification creation, management and tracking module that provides you with the ultimate in communications flexibility with stakeholders interacting with the LMS. This includes the ability to:Create and reuse templates for any system / process driven eventDefine the notification UI style, text, links, image etcDefine the trigger mechanisms and recipient lists / workflowSchedule notifications to occur at specific intervals or timesTrack, view and resend s generated from the LMSMultiple language support
29 iLearning PLUS Workflow Management Module With iLearning PLUS, you can achieve any look and feel with any learning function without compromising the core LMS, through use of our report based workflow manager:Oracle iLearningCore iLearning LMSUser DataContentCore standard LMS FunctionsiLearning PLUS LMT ReportsLMT ReportsConfigured workflowsAdditional functionsHTML / CSS TemplatesHTML / CSS TemplatesConfigured brandConfigured layoutContextual viewsiLearning PLUS takes a process driven system and creates a learner centric experience!
30 iLearning PLUS – System Integration Options MS SharePoint Integration…Performance System Integration…SSO Integration Options…One of the key features of iLearning PLUS is its ability to act as a ‘connector’ to other systems, through its ability to integrate with third party systems using its extensive suite of API’s. Through integration, iLearning PLUS supports your existing investment in dedicated systems.iLearning PLUS integration capability supports:HCM/HRMS: Oracle EBS, Peoplesoft, JDE, SAP plus many other niche providersTalent/Performance Management Systems: Success Factors, Taleo plus other niche providersCommunications Systems: Microsoft Exchange Server, Lotus NotesWiki/Document Management Systems: MS Sharepoint, ConfluenceScheduling Systems: Oracle Project, SABREeCommerce Providers: Digital River, Cybersource, VerisigniLearning PLUS supports MS Active Directory for Single Sign On (SSO) integration, as well as third party data warehouses through data export.Integration may be bi-directional, with data transfer supported by a full audit capability. Integration data flow can be via automated flat file format transfer, SOAP based web services, or via direct database integration.
31 More Information…More information on iLearning PLUS Capabilities
32 5 key reasons why you should consider iLearning PLUS No LMS product on the market today is as flexible and extensible as iLearning PLUS.iLearning PLUS is a feature rich application which covers the full gamut of an organization’s learning needs.iLearning PLUS integrates with any third party system allowing you to leverage your existing investment in aligned technologies in conjunction with the LMSiLearning PLUS’s application and database architecture is infinitely scalable – from 1,000 users to 1 Million + users, LMS performance is maintainedThe combination of Oracle product capability and support with the local knowledge and domain expertise of Seertech provides an unbeatable combination to support your future learning needs – especially in this age of continual consolidation of LMS providers.Seertech and Oracle have invested over 10 years of effort, combined with the experiences of our clients to bring you a system that is second to none in terms of features, flexibility, use-ability, interoperability and value for money. Contact us to find out more about how iLearning PLUS can deliver on your learning management needs.
33 Contact Us…For more information or a demonstration on how iLearning PLUS can answer your business requirements, please contact your local Seertech office:ASIA PACIFICSeertech Solutions Pty LtdAUSTRALIAN HEADQUARTERSSuite 206, 19A Boundary StreetRushcutters Bay NSW 2011AUSTRALIATel:Fax:AMERICASSeertech Solutions America LLCNORTH AMERICAN HEADQUARTERS31471 Island DriveEvergreen CO 80439UNITED STATESTel:Fax:EUROPE & MIDDLE EASTSeertech Solutions Europe CVEUROPEAN HEADQUARTERSSkylands, Lower RoadStallbridge, Dorset DT102SWUNITED KINGDOMTel:Web: