1. Introducing Supporting Business Process Through ILEARNING PLUS
Seertech Solutions
iLearning PLUS LMS Capability Overview
Introducing Supporting Business Process Through ILEARNING PLUS
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2. Introducing Seertech Solutions
FACTS
FOCUS
EXPERTISE
Founded 2003
Global footprint – offices in North America, UK, Australia
World’s largest iLearning specialist organization
Supporting Oracle’s 600+ iLearning customers
Oracle iLearning specialists – sales, implementation, hosting, integration, development, support
Proprietary IP - iLearning PLUS
Learning analytics via OBIEE
Over 300+ successful implementations
70+ Seertech hosted accounts, 600+ Oracle Customers. 4M+ users – 1,000 users
Oracle’s premier BPO learning management partner

3. Some of Seertech’s Clients…

4. Oracle and learning management
How iLearning PLUS Supports Common Business Processes

5. iLearning PLUS delivers value beyond initial deployment…
System Rollout Training
Customer / Partner
Training
Product / Process Training
Onboarding / Induction Training
Compliance Training
Continuing Education
Talent / Performance Mgmt Support
Role / Career Development

6. How does iLearning PLUS Support your Business Processes?
Client Business Processes
iLearning PLUS Modules
Course Management
Classroom Training
Virtual Classroom
Online Training
Blended Learning
Core Admin
Role Management
Import Management
Job Scheduling / Audit
UI Management
Pre-Hire / Recruitment
On-boarding / Induction
Compliance Training
System Integration
Assessment
Analytics
Product / Process Training
Certification
Budgeting
System Rollout / Change Support
Competency Mgm’t
CPE Management
Federated Search
Digital Signature
Role / Career Development
Learning Path
eCommerce
Strategic Change Management
Social Learning
Notification
Performance / Talent Management
Survey
Workflow
Customer / Partner Training

7. iLearning PLUS Overview
iLearning PLUS – The Basics

8. ^ > What is iLearning PLUS? iLearning PLUS Client Org HR MS
* User Records
DATA WAREHOUSE
* Performance Records
Client
Org
>
THIRD PARTY SYSTEMS / SSO
* Data input / output
CONTENT AUTHORING TOOLS
WEB CONFERENCING / VIRTUAL CLASSROOMS
eCOMMERCE PAYMENT GATEWAYS
THIRD PARTY TALENT / PERF MGMT / SUCCESSION MGMT ^
iLearning PLUS
Configurable Interface Tools
eCommerce
Portal
Enterprise Portal
Extended Enterprise Portal
LCMS & Assessment / Survey Tools
Reports / Workflow Management Tools
Oracle 11g Database
Content Servers

9. iLearning PLUS – Configuration v Customization
With iLearning PLUS, you can achieve any look and feel with any learning function without compromising the core LMS:
iLearning PLUS Components
Oracle iLearning
iLearning LMS
User Data
Content
Core standard LMS Functions
iLearning PLUS Application Layer
Application Layer
PL/SQL application using same tech stack as iLearning
Code Configuration for new modules or key functional changes
iLearning PLUS LMT Reports
LMT Reports
Configured workflows
Additional module / widget functions
iLearning PLUS HTML / CSS Templates
HTML / CSS Templates
Configured brand
Configured layout
Contextual views
iLearning PLUS takes a process driven system and creates a learner centric experience!

10. iLearning PLUS – a Role Based System
Customize
Look & Feel
Business Logic
Build
Design
Assemble
Learn
See
Try
Enroll
Collaborate
Feedback
Teach
Deliver
Assess
Advise
Manage
Setup
Integrate
Access
Monitor
Measure
Analyse
Evaluate
Guide
Administrator
Content Developer
Manager
Site Administrator
Learner
Instructor

11. iLearning PLUS – SuPPORT for business process…
iLearning PLUS – The Basics

12. iLearning PLUS Configurable UI Styles (Some Examples)
Any page in the LMS can be edited in terms of configuration using the ‘Edit’ link (visible only to suitably permissioned admins).
Selecting this link enables a view of all templates, reports, attributes, role access rights, menu items, messages, navigation items and lists that relate to the page, whether they are based on standard or are custom, and what impacts there are for any edits.
At the top of the page, you can see a % of the page that is configured from standard…

13. iLearning PLUS Mobile Access
iLearning PLUS has been designed to support access from any device, anywhere. This includes access via:
Dedicated mobile portal (with device type detection)
Tablet / smart phone via standard browser on the mobile device
Dedicated application – eg: iPhone/iPad app (see below)
iLearning PLUS uses SSO for login via application or mobile portal to ensure that access is synchronized with the core LMS portal and that all performance data is aggregated to the same account.

14. iLearning PLUS Core Admin
iLearning PLUS provides comprehensive and intuitive role based administration capabilities via a simple dashboard that gives you full access to configure and control the LMS to meet your business needs.
This includes role management, system configuration (including UI management), system integration, system security, audit views / management, as well as comprehensive role based system functional capabilities…

15. iLearning PLUS Course Management
iLearning PLUS provides comprehensive management capabilities for all course types including:
Online courses (SCORM 1.1,1.2,2004, AICC, QTI and ‘Native’ content)
Classroom courses
Virtual classes / Webinars
Blended learning events
Easy to use menus, designed around specific course management roles are available to enable rapid deployment of courses to end users, with minimal training. Support is provided for easily setting course resources (instructors, locations, equipment etc., as well as setting targeted enrollment conditions for automating course access / enrollment.

16. iLearning PLUS Assessment
iLearning PLUS provides a powerful assessment creation tool that supports:
True/False, Multi-Choice and Free Text responses (including images etc)
Question pooling and random selection from question banks
Randomization at section, question & response levels
Multiple scoring types & weightings
Attempt number and timing limits
Attempt resumption
Configurable item, test feedback
Assessment sequencing
Much, much more…
Supporting this are comprehensive drill-down assessment reporting, to the question/answer pair level.

17. iLearning PLUS Certification
iLearning PLUS provides extensive certification management and display capabilities that include:
Set by date or timeframe
Set renewal ‘window’
Set frequency and timing of renewal
Track full attempt and completion histories
Display completion certificates
Set renewal payment options
Certifications are fully supported by configurable notifications for renewal prompting, expiration (including CC to managers and supervisors)

18. iLearning PLUS Competency Management
Using dashboards, managers can see competency attainment and contrast their competency assessment against the individual’s assessment / requirements
Competencies can be configured by an administrator one of a number of ways:
Via standard iLearning Competency Management function
Via Learning Pathways (Recommended Approach)
Via ‘Curriculum Course’ method (can also be used with learning pathways)
Note that all three types of competency function can co-exist in the LMS, and can be linked by role/function and development activity (course/evaluation).
Std Competencies
Learning Paths
Curriculum Course
2 Levels
Role/Function
Competency Type + Level
Competencies are linked to any course / evaluation types
3 Levels
Competency Grouping
Competency ‘Sections’ (skills / behaviors)
Competencies (no levels)
Competencies are linked to any course / evaluation types
Unlimited levels and structure

19. iLearning PLUS Federated Search
iLearning PLUS incorporates a Federated Search function that extends a catalog search across external information repositories to enhance learning reach. This includes information types such as:
These information repositories can be configured to source from internal Intranet, MS SharePoint and other CMS / Knowledge Management sites. Information access can also be tracked to form part of your informal learning history.
Videos
Web Links
RSS Feeds
Blogs
Wiki Links

20. iLearning PLUS Learning Paths
Comprehensive Learning Path progress reports, with drill downs are available to learners, managers and other administrators…
iLearning PLUS provides Learning Path functionality that enables grouping and tracking of learning activities around a consistent framework. Learning paths can be created that tie to enrollment conditions allowing ‘one-pass’ automation or self-selection for enrollment into groups of learning activities. This can be linked to role or function, or any other user profile condition.
Learning paths can include sections that provide a sub-grouping of learning activities (eg: ‘My First 30 Days, Day etc). There can be an unlimited number of sections. Each section contains any type of learning activity, including online, webinar, classroom, evaluation/assessment and survey to name a few. Learning activities within a section can be ordered, to provide sequencing in terms of completion timing.
Completion of courses within a learning path are tracked, with section and learning path completion % and due dates tracked. Comprehensive learning path progress reporting is available.
Learning Paths can be set by Admins, Managers, as well as Learners (Personal Learning Path).
Learning Path Name
Learning Path Section(s)
Sub-grouping of learning activities for specific purpose
Learning Activities
Courses, Evaluations, Surveys, Informal Learning
Enrollment Condition(s)
Tracking / Reporting

21. iLearning PLUS Social Learning / Networking
iLearning PLUS provides WYSIWYG communications tools to facilitate contact between instructors, admins and students…
iLearning PLUS supports content rating by users, enabling users to recommend courses to others, as well as provide feedback on good and bad points of the course. The rating system can be moderated.
Public Profiles enable users to share key information and links relevant to them with others, including IM tools, Facebook and Twitter…
Forums allow a-synchronous threaded discussion (with moderation and attachments if needed), to support informal learning and knowledge management at Site, User Group or Course levels. Chats enable tracked synchronous communication between students and instructors / admins
iLearning PLUS introduces various Social Learning and Networking capabilities, including:
Public Profile
Online Chats
Online Threaded Discussion Forums
Online Wiki
Blog / RSS Feeds
Personal Course Notes
Moderated Course Rating
Course Details Sharing with external tools
Offering attendee s
In addition to iLearning PLUS inherent Social Networking capabilities, the LMS provides integration with externally available social networking and knowledge sharing tools, such as Twitter, Facebook and Linked-In.

22. iLearning PLUS Survey Module
Comprehensive survey reports are available to track survey results, allowing drill downs to specific questions and answers...
The survey is completed, with details of the classroom auto-populated. In this case, the user can select the instructor to rate, and complete the survey questions.
Note that surveys can be automated to generate at specific intervals post course completion, and can contain varying questions, depending on the survey type and reason.
On completion of a classroom or virtual class course, you are automatically enrolled in a survey. An notification with a deep link to the survey is automatically provided to the learner to complete, or they can click on ‘Complete Survey’ link to launch the survey from the Course Details page.
As part of the assessment engine module, iLearning PLUS incorporates a survey creation tool that enables automated delivery of stand-alone or course linked surveys. These can be set as pre- or post course surveys/evaluations, supporting scheduled / time bound online survey distribution automation for any survey/evaluation type including:
Level 1 – 4 Surveys
Evaluations / 360° Feedback Surveys
Ad-Hoc Surveys
Question types supported include:
True/False
Multiple Choice (Single and Multi-Select)
Free Text Answers
Surveys can be linked to classes/webinars to assess both the class as well as instructor, with comprehensive reporting down to the question / answer level. Survey automation allows automatic triggering of survey distribution, with deep linking for access to Surveys via notifications…

23. iLearning PLUS Learning Analytics
Drill down graphical dashboards…
Ad-Hoc reporting via drag and drop interface…
iLearning PLUS provides a real time / ad-hoc reporting tool that uses a data warehouse to enable the creation of ad-hoc reports, historical reports and data dashboards that can be customized by the end user. The learning analytics tool pulls data from the data warehouse schema based on the ‘drag and drop’ selection of data elements that enables the dynamic creation of reports by end users with minimal training and no technical skill.
iLearning PLUS Learning Analytics Product Features:
Dashboards can be built for particular job roles – you can build and save your own dashboards from your own report catalogs
Dashboards can be interactive e.g. drop down list, prompts
Dashboards can be embedded in iLearning PLUS for specific roles
Can add narrative e.g. ‘enrolments down 20% on last month’
Can be exported in multiple formats, or saved and re-used
Benefits of iLearning PLUS Learning Analytics include:
Self service creation of complex ad-hoc reports in real-time
Faster report creation / rendering
Requires minimal training and no specific technical skills to operate
Quickly create graphical drill-down reports and dashboards to improve reporting usage

24. iLearning PLUS Budget Module
View comprehensive budget reports…
View and Modify Budget parameters, plus see current spend…
Select and view Organization Budget Attributes and Transactions…
iLearning PLUS includes a Budget Management Module that provides the ability to set, approve and track training budgets and spend at any level in your organization.
Standard features supported include:
View and set budget limits by Fiscal Year
View and set approval limits by Fiscal Year
View and set approvers for each Fiscal Year
View and set approval tolerance levels for each Fiscal Year
View current training spend against limits
View individual training purchase transactions
Track cost of training resource delivery (rooms, instructors, catering, equipment etc)
View comprehensive budget reports
The Budget Module is fully extensible and can be configured to meet the specific needs of your training enterprise.

25. iLearning PLUS CPE Management Module
Record and track CPE through one simple interface…
The Continuing Professional Education (CPE) module of iLearning PLUS is designed to meet the CPE tracking, management and reporting requirements of many industry types and regulatory bodies.
The CPE Module allows tracking, allocation of points/learning hours and reporting for mandated continuous learning. This may or may not be competency based or aligned, and includes support for:
Tracking of Multiple accreditation providers and points / hours allocations / awards
Recording of any learning type, including external learning, formal and informal learning
Multiple approval options for CPE hours/points awarding
Ability to store evidence
Comprehensive tracking and reporting options, including configurable reporting years
Ability to link to external accreditation provider systems / databases for seamless training access or validation of accreditation
Integration with CPE service providers such as Kaplan Education
Inclusion of multiple CPE providers logos, hours/points awarded on completion certificates
Much, much more…
Add CPE Activities of any type, including support for admin validation
View a list of CPE activities recorded and check approval status
Seamlessly link to related learning activity providers or learning repositories
View summary of competency based learning and hours / points awarded

26. iLearning PLUS Digital Signature Support
Requirement to enter password and recording of electronic signature…
Digital signature reporting…
iLearning PLUS supports 21 CFR Part 11 requirements for digital signature to record & validate acknowledgement of viewing / actioning online courses / materials – this includes:
Support for digital signatures linked to user password
Support for enhanced security (passwords and encryption)
Forced Password Reset
Password Expiry
Minimum Password Length
Minimum number of letters in Password
Minimum number of digits in Password
Minimum number of Special Characters in Password
Created by and Created Date
Updated by and Updated Date
Additional LMS auditing features:
Performance records
Attempts
User modifications

27. iLearning PLUS eCommerce Module
Integrate with various third party systems…
Comprehensive eCommerce reporting…
Create manual transactions…
Example transaction summary view…
Example shopping cart…
iLearning PLUS supports any type of ‘Learning for Profit’ scenario through the use of our eCommerce module – this module is designed to facilitate transactions for course purchase directly from the LMS through to payment validation and settlement/recognition with your financial management system. The iLearning PLUS eCommerce Module supports:
Any payment type – Credit Card, Service Credits, Budget Transfers, Check/Money Order etc
Shopping cart with full tax calculation, credit card validation and manual payment verification
Multiple currency and discount rules per transaction
Support for payment for others and multiple users from one transaction
Transaction summary module which tracks and reports on all transactions
Integration with third party payment gateway providers, including Cybersource and Verisign
Integration with third party commercial digital eCommerce providers including Digital River
Integration with Inventory Management, Order Management and Accounts Receivable systems such as Oracle, Peoplesoft, JDE, SAP and others
Support for user based and organization based transactions
Support for organization and personal subscriptions
Comprehensive transaction, sales, order and subscription reporting
Fully configurable transaction notifications, including payment receipts
Much, much more…

28. iLearning PLUS Notification Management Module
Template Manager…
Audit view – view and resend s generated by the LMS…
iLearning PLUS incorporates a fully configurable, extensible Notification creation, management and tracking module that provides you with the ultimate in communications flexibility with stakeholders interacting with the LMS. This includes the ability to:
Create and reuse templates for any system / process driven event
Define the notification UI style, text, links, image etc
Define the trigger mechanisms and recipient lists / workflow
Schedule notifications to occur at specific intervals or times
Track, view and resend s generated from the LMS
Multiple language support

29. iLearning PLUS Workflow Management Module
With iLearning PLUS, you can achieve any look and feel with any learning function without compromising the core LMS, through use of our report based workflow manager:
Oracle iLearning
Core iLearning LMS
User Data
Content
Core standard LMS Functions
iLearning PLUS LMT Reports
LMT Reports
Configured workflows
Additional functions
HTML / CSS Templates
HTML / CSS Templates
Configured brand
Configured layout
Contextual views
iLearning PLUS takes a process driven system and creates a learner centric experience!

30. iLearning PLUS – System Integration Options
MS SharePoint Integration…
Performance System Integration…
SSO Integration Options…
One of the key features of iLearning PLUS is its ability to act as a ‘connector’ to other systems, through its ability to integrate with third party systems using its extensive suite of API’s. Through integration, iLearning PLUS supports your existing investment in dedicated systems.
iLearning PLUS integration capability supports:
HCM/HRMS: Oracle EBS, Peoplesoft, JDE, SAP plus many other niche providers
Talent/Performance Management Systems: Success Factors, Taleo plus other niche providers
Communications Systems: Microsoft Exchange Server, Lotus Notes
Wiki/Document Management Systems: MS Sharepoint, Confluence
Scheduling Systems: Oracle Project, SABRE
eCommerce Providers: Digital River, Cybersource, Verisign
iLearning PLUS supports MS Active Directory for Single Sign On (SSO) integration, as well as third party data warehouses through data export.
Integration may be bi-directional, with data transfer supported by a full audit capability. Integration data flow can be via automated flat file format transfer, SOAP based web services, or via direct database integration.

31. More Information…
More information on iLearning PLUS Capabilities

32. 5 key reasons why you should consider iLearning PLUS
No LMS product on the market today is as flexible and extensible as iLearning PLUS.
iLearning PLUS is a feature rich application which covers the full gamut of an organization’s learning needs.
iLearning PLUS integrates with any third party system allowing you to leverage your existing investment in aligned technologies in conjunction with the LMS
iLearning PLUS’s application and database architecture is infinitely scalable – from 1,000 users to 1 Million + users, LMS performance is maintained
The combination of Oracle product capability and support with the local knowledge and domain expertise of Seertech provides an unbeatable combination to support your future learning needs – especially in this age of continual consolidation of LMS providers.
Seertech and Oracle have invested over 10 years of effort, combined with the experiences of our clients to bring you a system that is second to none in terms of features, flexibility, use-ability, interoperability and value for money. Contact us to find out more about how iLearning PLUS can deliver on your learning management needs.

33. Contact Us…
For more information or a demonstration on how iLearning PLUS can answer your business requirements, please contact your local Seertech office:
ASIA PACIFIC
Seertech Solutions Pty Ltd
AUSTRALIAN HEADQUARTERS
Suite 206, 19A Boundary Street
Rushcutters Bay NSW 2011
AUSTRALIA
Tel:
Fax:
AMERICAS
Seertech Solutions America LLC
NORTH AMERICAN HEADQUARTERS
31471 Island Drive
Evergreen CO 80439
UNITED STATES
Tel:
Fax:
EUROPE & MIDDLE EAST
Seertech Solutions Europe CV
EUROPEAN HEADQUARTERS
Skylands, Lower Road
Stallbridge, Dorset DT102SW
UNITED KINGDOM
Tel:
Web: