1. Emotional Intelligence
Emotion = to move

2. Multiple intelligences
Verbal Mathematical-logical Spatial capacity Kinaesthetic Musical Interpersonal skills Organising groups Negotiating solutions Personal connection Social analysis Intrapsychic capacity (insight skills)

4. What are the basic emotions?

5. Emotions
Sad
Mad
Glad
Scared

6. …results in fear conditioning
Learned fearfulness
…results in fear conditioning

7. Think of someone you admire whom you see as successful and/or effective in their work and life
Name a quality they possess…

8. Emotional Intelligence
IQ does not predict success

9. Emotional Intelligence Daniel Goleman 1998
“ the capacity for recognising our own feelings and those of others, for motivating ourselves and for managing emotions well in ourselves and in our relationships. ”

10. Look at the arrows…

11. Emotional Intelligence
1998 Goleman - IQ and EQ
Emotional intelligence predicts success
Emotional competencies can be developed
It takes time to acquire new competencies

12. EMOTIONAL INTELLIGENCE (Daniel Goleman 1998)
self awareness
self regulation
self motivation
awareness of others (empathy)
social skills

13. PERSONAL COMPETENCIES
SELF AWARENESS
knowing what we are feeling ,
using this in decision making,
being realistic about our abilities and self confident in a grounded way
SELF REGULATION
managing our emotions to help us get things done, recovering well from upset, being prepared to wait for results
SELF MOTIVATION
using our values to guide us towards challenge goals, persevering in the face of setbacks, taking the initiative and being flexible to achieve results
adapted from
DANIEL GOLEMAN 1998

14. EMPATHY SOCIAL COMPETENCIES
sensing others’ feelings, needs and concerns and understanding different perspectives
SOCIAL SKILLS
influencing others, building relationships, managing conflict, persuading and leading,
enabling co-operation and teamwork
adapted from
DANIEL GOLEMAN 1998

15. EMOTIONAL INTELLIGENCE (Daniel Goleman 1998)
self awareness
self regulation
self motivation
awareness of others (empathy)
social skills

16. EMOTIONAL INTELLIGENCE
A Challenge
For emotional intelligence or emotional literacy to be really meaningful, these ideas need to have value in the outer as well as the inner world – they should have an impact upon organisational and community, as well as individual, life.
From Andrew Samuels

17. EI questionnaire

18. EMOTIONAL COMPETENCIES (Daniel Goleman 1998)
which are your strengths?
which are important to you?
which do you want to develop?
what would success in the skill look like?
how could you develop the skill?

19. EMOTIONAL INTELLIGENCE In organisational and community life
What would an “emotionally intelligent” Practice (or PCT) be like?
How would it work (internally and externally)?
What difference would being “emotionally intelligent” make to patients and the local community?

20. Emotional intelligence
Knowing your emotions
Managing your emotions
Motivating yourself
Recognising emotion in others
Handling relationships