1. COUNTER R5 and Book Reports
Charleston Conference
6 November 2019
Athena Hoeppner, University of Central Florida
@athena.hoeppner

2. Whirlwind COUNTER Concepts

3. COUNTER Code of Practice is a set of technical specifications for platform vendors

4. Consistent, Credible, Comparable
Elsevier
Cambridge
JSTOR
COUNTER Code of Practice tells vendors how to capture and package usage – interactions between user or user agents and the interface and content.

5. Translates interactions with interfaces and content into counted statistics. Does not interpret user intent.

6. JSTOR user actions mapped to COUNTER 5 metrics
Common page(s)
R5 metric
Download a PDF
Search results, full-text article, chapter, report page
Item_Requests
Download an image*
Image modal from search results
View full-text article, chapter, report
Article page, chapter page, report page
View image modal*
Search Results
Item_Investigations
Download book epub
Book TOC (when available)
Item_Requests (Book level)
View article, report page - no access
Unauthenticated access / abstract view of article page, report page
Item_Investigations, No_License
View book chapter - no access (redirect to TOC)
Unauthenticated access / abstract view attempt of book chapter
No_License, Item_Investigations
View book TOC - no access, (no redirect from chapter)
Unauthenticated access (not logged in)/ abstract view of book TOC
Basic Search
Home page, Topic page, Theme page, Global nav bar
Searches_Regular, Searches_Platform
Advanced Search
Image Search
Image search (View more images)
Text Analyzer Search
Text Analyzer home
Data for Research Search
DfR create dataset search results
Federated search request (metasearch)
JSTOR XML Gateway
Searches_Federated
Overview-COUNTER-5

7. R4 Report Types (24 Total Reports)
Journal Report 1
Book Report 5
Journal Report 1 GOA
Book Report 7
Multimedia Report 1
Journal Report 1a
Multimedia Report 2
Journal Report 2
Title Report
Journal Report 3
Title Report 1 Mobile
Journal Report 3 Mobile
Title Report 2
Journal Report 4
Title Report 3
Journal Report 5
Title Report 3 Mobile
Database Report 1
Database Report 2
Platform Report 1
Book Report 1
Book Report 2
Book Report 3
Book Report 4
There are lots of different interfaces, content types, and interaction types, and more to capture, more that librarians may want reported, all the time.
R4 Report Types (24 Total Reports)

8. R5: 4 Master Reports 12 Standard Reports
Platform Master Report (PR)
Database Master Report (DR)
Item Master Report (IR)
Title Master Report (TR)
R5: 4 Master Reports 12 Standard Reports

9. Title Reports TR Standard Reports: Books
TR_B1 Book Requests (Excluding OA_Gold)
TR_B2 Book Access Denied
TR_B3 Book Usage by Access Type
TR Standard Reports: Journals
TR_J1 Journal Requests (Excluding OA_Gold)
TR_J2 Journal Access Denied
TR_J3 Journal Usage by Access Type
TR_J4 Request by YOP (Excluding OA_Gold)
print-media-free-vector-graphics-free-pictures-free-photos-free-images

10. Attributes in R5 Reports (not all attributes are in all reports)
Platform
Parent_Data_Type
Component_URI
Publisher
Parent_DOI
Component_Data_Type
Publisher_ID
Parent_Proprietary_ID
YOP
Item
Parent_ISBN
Article_Version
Authors
Parent_Print_ISSN
Data_Type
Publication_Date
Parent_Online_ISSN
Section_Type
DOI
Parent_URI
Access_Type
Proprietary_ID
Component_Title
Access_Method
ISBN
Component_DOI
Metric_Type
Print_ISSN
Component_Proprietary_ID
Reporting_ Period_Total
Online_ISSN
Component_ISBN
Monthly_Usage_Details
URI
Component_Print_ISSN
Parent_Title
Component_Online_ISSN

11. Attributes in R5 Reports (not all attributes are in all reports)
Many
identifiers!
Platform
Parent_Data_Type
Component_URI
Publisher
Parent_DOI
Component_Data_Type
Publisher_ID
Parent_Proprietary_ID
YOP
Item
Parent_ISBN
Article_Version
Authors
Parent_Print_ISSN
Data_Type *
Publication_Date
Parent_Online_ISSN
Section_Type *
DOI
Parent_URI
Access_Type *
Proprietary_ID
Component_Title
Access_Method *
ISBN
Component_DOI
Metric_Type *
Print_ISSN
Component_Proprietary_ID
Reporting_ Period_Total
Online_ISSN
Component_ISBN
Monthly_Usage_Details
URI
Component_Print_ISSN
Parent_Title
Component_Online_ISSN

12. Data_Type ✓ Identifies the type of content. Data_Type Values Article
Book
Book Segment
Database
Dataset
Journal
Multimedia
Newspaper_Or_Newsletter
Other
Platform
Report
Repository Item
Thesis_Or_Dissertation
Database Master Report (DR) ✓
Title Master Report (TR)
Item Master Report (IR)
Platform Master Report (PR)

13. Section_Type
Identifies the type of section that was accessed by the user.
Section_Type Values
Article
Book
Chapter
Other
Section
Database Master Report (DR)
Title Master Report (TR) ✓
Item Master Report (IR)
Platform Master Report (PR)

14. Metric_Type ✓ Identifies the nature of the usage activity.
Metric_Type Values
Total_Item_Investigations
Total_Item_Requests
Unique_Item_Investigations
Unique_Title_Investigations
Unique_Item_Requests
Unique_Title_Requests
Limit_Exceeded
No_License
Database Master Report (DR) ✓
Title Master Report (TR)
Item Master Report (IR)
Platform Master Report (PR)

15. Investigations v Requests
Examples of content items are articles, book chapters, and multimedia files.
Full books are reported as Titles.
requests/

16. Items v Titles Titles Items Book
Chapter
Encyclopedia entry
Report
Multimedia
Book
Items
Titles
All interactions, including Requests are Investigations
Requests report access of the full content item
requests/

17. Unique Total v Unique Total Click TOC
Click Chapter
Click image
Click Abstract
Total
Unique
One session, One content item, Many clicks =
One Unique item investigation
One Unique item request*
Total investigation = sum of all clicks on
*If full item was viewed/downloaded
requests/

18. Counting all the clicks

19. click click click click click Total_Item_Investigations: 5
Unique_Item_Investigations: 3
Total_Item_Requests: 4
Unique_Item_Requests 4
Unique_Title_Investigations: 1
Unique_Title_Requests: 1
click
click
click
click
click

20. Platform Reports

21. Learn More Friendly Guide to Release 5 for Librarians
Friendly Guide to Release 5 for Providers
content/uploads/2019/05/Release_5_Providers_ Revised.pdf
COUNTER Foundation Classes
fJXGhlbGjG8y_fg

22. Book Report Use Cases

23. So you have a title report… now what?

24. More Use Cases for Book Reports
Compare title v chapter use between platforms
Comparer use between institutions
Compare use patterns per call number of print v electronic
Reveal use patterns per DRM, Purchase type, Publication year, etc.

25. Steps to Merging and Comparing COUNTER with Other Data Sets
Step One: Get Data
Step Two: Find a Match Point
Step Three: Mash the Data Together
Step Four: Filter, Pivot, Sum, and Play!
AaronOReilly [CC BY 3.0]

26. Getting Data COUNTER Reports Institutional KBART
Integrated Library System
Subscription and Purchase Agents
Vendor Dashboards and Admin

27. Matching Data Potential Match Points Proprietary IDs
ISBN (print maybe best)
Titles
Other IDs
alpha.fandom.com/wiki/Datalore_(episode)?file=Data_and_Lore,_2364.jpg

28. Getting Data: COUNTER 5 Report Forms
Master Reports allow you to pre-filter to create custom reports
Select the Data_Type, Section_Type, Metric_Type, and other options to get just the data you need OR
Download the full set of data then filter in Excel

29. Merging Data Sources Pull the needed elements into one table. VLOOKUP
SUMIFS
COUNTIFS
Name Ranges
INDEX MATCH?

30. Comparing R4 and R5 R4 Report & Metrc R5 Best Match &
TR Filter Parameters
BR1
Successful full-text requests at the book level
BR 2
Successful full-text requests (at the chapter/section level)
TR_BR1 (excludes GOA)
TR filters:
BR1 use Metric: Unique_Title_Requests
BR2 use Metric: Total_Item_Requests
AND
Data_Type=Book AND
Access_Method=Regular
JR1
Successful full-text article requests
TR_JR1 (excludes GOA)
TR filters
Total_Item_Requests AND
Data_Type=Journal

31. Analyze and Explore Filters Pivot Table Slicers Create charts
Look for values:
Familiar to people
Outliers
Relevant

32. Example: ProQuest Book Purchases and COUNTER

33. ProQuest COUNTER 5 Report Forms

34. ProQuest eBook Special Reports

35. Pivot Table: Fund Code

36. Pivot Table: Purchase Type

37. Cost per Use per Fund Code
Number Purchased
Spend
Chapter Requests
Book Requests
Cost per Book Request
AC14A 11
$ 707 22 8
$1.38
BS11A 50
$ 1,289 9
$6.25
BS11M 1
$ 159 -
CARIB 27
$ 785 29
113
$0.93
CE15A 20
$ 1,416 2
$20.00
CH11A 24
$ 722
CH11M
$ -
2,242
4,200
$0.00
CI15A
$ 253
CJ16A
149
$ 4,183 6 63
$24.83
CM13A 49
$ 1,912 5
$9.80
EG12A
239
$ 7,989 37 51
$6.46
EL15A
$ 818
ER17A 13
$ 260 3 4
$4.33
FI14A
$ 593 28
FL12A 60
$ 1,642 10 17
$6.00
FM12A 55
$ 1,543
$5.50
Grand Total
6,903
$ 356,997
8,427
20,384
$0.82
Cost per Use
per
Fund Code

38. Use of Books
v. Chapters
per Subject

39. Differences between R4 and R5
Journal Title Reports

40. Title Report |Standard View Reports for Journals
Title Report Standard View Name
Report ID
Journal Requests (Excluding OA_Gold)
TR_J1
Journal Access Denied
TR_J2
Journal Usage by Access Type
TR_J3
Journal Requests by YOP (Excluding OA_Gold)
TR_J4

41. R4 and R5 Journal reports: the differences
COUNTER R4
COUNTER R5
Controlled content
Gold Open Access
Full text journal platform
JR1
TR_J1
JR1GOA
TR_J3
JR5 (YOP)
TR_J4 (YOP)
Entitlements (zero usage)

42. COP4 and COP5 Journal reports: closest equivalents
JR1 → TR_J3
combine access_types to get the same totals
JR1 minus JR1GOA → TR_J1
JR5 → TR_J4
R5 report excludes OA_Gold, where R4 report includes this usage

43. Inclusion of Distributed Usage Logging (DUL)
Distributed Usage Logging (DUL) allows publishers to capture traditional usage activity related to their content that happens on sites other than their own so they can provide reports of “total usage” regardless of where that usage happens
Can only be included in the Master Reports
Reporting platform will indicate platform of usage

44. DUL usage on Mendeley Mendeley Publisher DUL transactions recorded:
User downloads/ views/ reads a stored PDF in their Library
User downloads/ reads a stored PDF shared in a Private Group
User searches Mendeley Catalogue and views/ downloads a PDF (only OA)
User downloads PDF copy of article from publisher site and stores it in their Mendeley Library
(log-in required)
COUNTER Reporting: Initial download only reported by Publisher
COUNTER Reporting: Subsequent views/ downloads reported by Mendeley as DUL usage

45. Quick summary of metrics
Journal Title Reports

46. COP5 journal metrics
Total Item Requests: full text usage in any format
Unique Item Requests: count of full text articles that a user has viewed or downloaded
No License: user tries to access full text but is denied access because there is no license for the content
Access Denied: user is denied access due to concurrent user limit
Total Item Investigations: count of interactions with an article
Unique Item Investigations: count of articles that a user has interacted with

47. Examples of investigations on article page

48. How to use the reports
Journal Title Reports

49. Versatility of Title Master Report
Summarize for whole period
Select your own metric combination
Filter on COUNTER attributes
Choose to display attributes

50. Build JR5-like report exclude month detail
metric_type = total item requests
access_method = Regular
no filter on access_type
include YOP column
data_type = Journal
After exporting, you will need to pivot so the YOP becomes a column
Note that no YOP grouping is available

51. Collection management
TR_J1: which titles are used most, outside the OA_Gold model
TR_J4: what is the age of the articles being used
TR_J2: which titles do my users try to access outside our subscriptions
TR (Title Master Report): combine no_license with YOP to see age of articles that generated turnaways

52. Engagement with the content
Ratio Total Item Requests/Unique Item Requests
Do users use both HTML and PDF, or go back to the HTML in the same session?
Ratio Total Item Investigations/Unique Item Investigations
Do users interact with article on the platform?
Third party platform usage
Do users add the article to Mendeley for further reading and sharing?

53. Appendix
Side by side comparison of R4 and R5 reports

54. Title Reports TR_J1 vs JR 1
Release 5 1
Key Changes
Limited to Controlled
usage only 2
Shows additional Unique
Item Requests metric 4
3. No HTML vs PDF metrics
Journals with zero usage
are excluded
Release 4 5
No Total for all journals
line 3

55. Title Reports TR_J1 vs JR 1
Key Changes
Release 5 TR_J1 report shows lower usage counts due to the exclusion of Gold OA usage
TR_J1 Usage = JR1 Usage – JR1 GOA

56. Title Reports TR_J2 vs JR 2
Release 5
Key Changes
Name of metric has
changed 1
Release 4

57. Title Reports TR_J3 vs JR 1/JR1 GOA
Release 5
Key Changes
Shows usage by access
type (total usage will match
JR1) 1 2
2. Shows additional metrics:
Unique Item Requests
Total Item Investigations
Unique Item Investigations
3. No HTML vs PDF metrics
Release 4 3

58. Title Reports TR_J4 vs JR 5
Release 5
Key Changes 1
Limited to Controlled usage only 4 2 5
Shows additional Unique Item Requests metric
No year grouping for older years
Each year has a separate line rather than being a column
Release 4 3
Usage is shown per month

59. Supplementary Reports: single metric
Benefits:
Provides aggregate view with transparency into platform types
Easy to use format: 1 line/row per journal
Total Item Requests
Journal
Publisher
Platform
Total
Total SD/JBS
Total DUL
Jan-19
Feb-19
Mar-19
Total for all journals
SD/JBS & DUL
1,177,145
1,153,484
23,661
89,898
106,156
102,976
Journal 1
Elsevier
40,262
39,453
809 19 60 25
Journal 2
3,537
3,466 71 42 21 66
Journal 3
1,690
1,656 34 73 63 62
Journal 4
99,660
97,657
2003 11 12 10
Journal 5
1,451
1,422 29
150
108
177