1. How We've Helped Students Cross the Finish Line Chasity Donaldson, Student Advocacy and Support Brent Royal, Finish Line Grant Program Manager Heather Cole, WIOA Supervisor

2. Student Advocacy and Support
Designed to address a variety of non- academic barriers that students face
Available to all currently enrolled curriculum students and a limited number of programs are available to the greater Wake Tech and Wake County communities Primary Areas:
Housing, child care, health insurance, legal aid, food insecurity, transportation

3. Wake Tech- Marketing Palm Cards Flyers Blackboard Emails
Classroom Presentations
Financial Aid

4. Communications
Flyer
Palm Card

5. Applicants Applicants- 69 Highest- Rental Assistance Lowest- Medical
Car insurance
Transportation

6. Applicants (cont.)
Denials

7. Interactive Activity Green: Ways to increase outreach
Purple: Questionable expenses
Blue: What can we do better?

8. Program Manager Role
Serves as liaison between WTCC/JCC and the NCWorks Career Centers
Submits monthly reports
Makes final approval decisions
Provides outreach to students

9. Program Manager Workflow
Receives application from WTCC and JCC
Conducts Level 2 screening (WIOA and Finish Line Grant eligibility)
Makes recommendation (approval or denial) of the application
Sends official with approval or denial of request

10. Approved Students Denied Students
CAWD Program Manager contacts student
Appointment for WIOA enrollment
Students register on NCWorks Online
Secures documentation needed for WIOA enrollment
Denied Students
CAWD Program Manager contacts student by phone/ and informs student of reason for denial

11. Collaboration Methods
Utilization of Smartsheet as a tool to keep track of student progressions
Held meetings to discuss ways to provide outreach to students
Vice President
Financial Aid Office
Registrar’s Office
Continuing Education
Communications
Program Manager and One-Stop System Director

13. Finish Line Grant One-Page Application
JCC
Wake Technical

14. Process Improvements
Fillable PDF of the FLG application for easy completion
Increasing awareness with the Communications department in an effort to reach more students
Posting information for FLG on social media platforms

15. Referring to NCWorks Career Center
NCWorks Career Center staff (NCWCCS) are on rotation to be available for student appointments
Capital Area Workforce Development (CAWD) processes referrals from Wake Tech and JCC
CAWD s NCWCCS for appointment date and time.
The appointment is confirmed with NCWCCS.
CAWD s the appointment confirmation to student(s) and copies the designated NCWCCS.
Within the body of the , CAWD includes documents required during the appointment.
I.e. Identification Card, Social Security Card, and school transcripts

16. NCWorks Role in Finish Line
NCWCCS provides an overview of all NCWorks services.
NCWCCS completes the Wagner Peyser and WIOA Enrollments tagging the customer with the FLG Activity Code. Individual Employment Plans are created.
The applicant’s financial hardship payments are processed.

17. Present Contact Information
Chasity Donaldson – Wake Tech Student Advocacy and Support Specialist
Brent Royal – CAWD Finish Line Program Manager
Heather Cole – NCWorks Career Center WIOA Supervisor
Betty Woodall – JCC Financial Aid Director