1. PLACE review update AHCP Annual Conference Gill Donachie Patient Environment Senior Policy Lead
Thursday 12 September 2019

2. Why review PLACE?
Why now – to ensure collection remains fit for purpose but principles remain the same
What’s led up to this
Who’s running the review - Steering Group drawing on various experience / expertise including involvement from patient assessors
Presentation title

3. What’s new? Form design Changes to questions Clearer guidance
Dedicated patient assessor training slides
Web based collection tool
Revised timetable
PLACE review - update

4. What’s improved? More streamlined – forms flow better with fewer pages
Combined cleanliness section with condition and appearance
Dementia section clearer
First and last impressions questions included on most of the assessment forms
PLACE review - update

5. What’s improved?
Less form filling – able to input results straight onto web based tool
Questions less subjective
Fewer questions with N/A scoring options
No weighting on the scoring
Greater emphasis on role of team leader running the assessments
PLACE review - update

6. PLACE mobile
Available to all users via new URL – no downloads required
Simple touch-screen data input
Questions available on screen
Can use without WI-FI
Option to review data before submission
Saves valuable time previously spent manually inputting data
PLACE review - update

7. PLACE timeline
September – November 2019: Complete PLACE assessments
November 2019 – January 2020: Develop action plans
January 2020 – August 2020: Implement action plans
PLACE review - update

8. PLACE review –recommendations
Involve patient assessors throughout the annual process.
Keep all patient assessors informed of progress, invite them back into the organisation for feedback and routine updates
Consider running PLACE-Lite during the year
Work on developing banks of patient assessors locally, consider enlisting support from third sector organisations
Present results and recommended actions to the Board
Share organisation results on external website, with staff and with local patient forums and other interested groups
Develop and implement action plans
Use independent assessor resource available
PLACE review - update

9. PLACE review – next steps
Continued development of PLACE with dedicated working group
Issue user survey after annual collections and use results to continually improve PLACE
Improve action plan support and process
Extend bank of patient assessors
Work with NHS England/NHS Improvement comms to raise awareness of PLACE nationally
Provide quarterly updates to all PLACE leads
PLACE review - update

10. Further Information
If you have any further queries please contact NHS England / NHS Improvement or NHS Digital using the following:
NHS England / NHS Improvement:
NHS Digital:
PLACE review - update