1. Senior Telecommunication Adviser, Swisscom
Telecommunications for Disaster Relief (TDR): Technical requirements and standards
P.A.Probst
Senior Telecommunication Adviser, Swisscom
Chairman SG16/ITU-T

2. Summary TDR scope Trends Role of standards
First steps and progress report
Conclusions on future work

3. TDR scope (1)
During natural and manmade disasters, rapid organization and co-ordination of recovery operations is essential to save lives and restore the community infrastructure
Recovery operations depend upon ready availability and access to telecommunication resources to support urgent communications
Telecommunication networks often experience severe stress due to damaged infrastructure and/or very high traffic loads a

4. TDR Scope (2) Telecommunication networks: normal operating conditions
Customers
Voice S+A
Data S+A
MM S+A
IP-based Networks
Dedicated
Networks
CS-Networks

5. TDR Scope (3) Telecommunication networks: operations in crisis situation
Customers
TDR-Users
Voice S+A
Data S+A
MM S+A !
IP-based Networks ! !
Dedicated
Networks !
CS-Networks

6. TDR Scope (4) Telecommunication networks in crisis situation: category of customers and their needs ?
Citizens
NGOs
Citizens
Authorities

7. TDR scope (5)
There is a need to provide specific resources for authorized users (e.g. governments, fire brigades, police, medical services, etc…)
The development and standardization of emergency telecommunication service capabilities provides the means for disaster recovery activities to effectively communicate
Specific standardization activities are therefore required to efficiently support these requirements
ITU-T can take advantage of its unique industry-government environment to produce relevant Recommendations

8. TDR scope (6) Concept of Emergency telecommunications, ETS and TDR:
Access for the public to emergency utilities like police, medical and rescue services:  Citizen Emergency Service (911, 112, …)
Provision of telecommunications capabilities on a per occasion basis for disaster relief and mitigation:  Telecommunications for Disaster Relief (TDR)
Capabilities of public telecommunications services (supplementary services) made available to national authorities to facilitate communications between and from authorized users in specific situations (emergency and disaster situation, emergency preparedness, …)  Emergency Telecommunications Services (ETS)

9. TDR trends
Situation in the past: -TDR are/were based on PSTN, ISDN, PLMN, 2G-mobile - Circuit switched technology - Voice centric applications - National solutions - Limited inter-working
Present trends: - Use the possibility of multimedia (video) - New applications/services based on mobility, location-based information,… - Evolution to IP-based platforms - Needs for global solutions (international) - Improve inter-working between platforms (public/private) - ….

10. Key issues for TDR standardization
Customers: - segmentation - requirements
Services and applications (incl QoS) - use of existing facilities - extension (new needs?)
Network capabilities for TDR support
Inter-working at - Service and application level - Network level
Regulatory framework

11. The role of standards for TDR
Inter-working, compatibility, evolution, economy of scale, … are the main drivers for the development of a Family of standards to ensure global interoperability of emergency telecommunications…
- maintaining foundation of existing national capabilities, - enabling new national capabilities to be established, - expanding communications internationally on priority basis, - mapping ETS indicators code at national gateways, - facilitating orderly evolution to advancing technologies and enhanced capabilities.

12. First steps towards TDR standardization in ITU-T (1)
Contributions submitted to several Study Groups to develop Recs on ETS/TDR (2001)
The need for improved coordination and liaison with other SDOs was recognized
Experiences made during the events in 2001/2002
Projects on Security (SG17) and NGN (SG13)
Needs expressed by the ITU-T membership, to develop a global and harmonized set of standards for ETS/TDR capabilities in close co-operation with other SDOs

13. First steps towards TDR standardization in ITU-T (2)
Development and approval of a Question in SG16 (Q I/16 on TDR approved in October 2002)
Questionnaire on the use of public telecom services for emergency and disaster relief operations (TSB-Circular 132/ )
Workshop on TDR (February 2003)
Development of first Recs (E.106/SG2, draft Rec. F.706/SG16)
Creation of an informal coordination entity: TDR Partnership Coordination Panel (TDR PCP, endorsed by TSAG in February 2003)

14. First steps towards TDR standardization in ITU-T (3)
TDR Partnership Coordination Panel Mandate: Monitor the progress of the technical standardisation work in general and in particular its mapping with the requirements of the different categories of users - Address high-level coordination issues between the partners involved - Develop and maintain the links with entities not traditionally involved in the development of standards - Report on the progress to TSAG

15. First steps towards TDR standardization in ITU-T (4)
TDR Partnership Coordination Panel Summary of the results of the PCP-TDR Meeting in Geneva (May 2004 during SG4): - ETS and TDR concepts discussed and proposal to consider them separately, - Detailed TDR/ETS aspects best dealt with by the experts in the specialised SGs, - Lack of overall coordination question for the various SGs, - Specific security requirements for TDR/ETS over and above those of the service capabilities, - Concept of interworking of ENIs (ETS National Implementation) would be a basis for ITU-T work, - Need to improve further the definitions and the concepts of TDR and ETS.

16. TDR: organizations involved in the development of standards
ITU-T SGs involved: SG2, SG3, SG4, SG9, SG11, SG12, SG13, SG15, SG16, SG17, SSG
ITU- D: SG 2
ITU-R: SG4, SG9
IETF
ETSI
TIA
ASTAP
UN WGET
NGOs …

17. TDR Standardization: progress report (1)
GENERAL:
The importance of global international standards in the area of ETS/TDR has been recognized,
Since various players are involved, there is a need for coordination in the development of ETS/TDR standards,
Considering the evolution of telecommunication networks (IP, Multimedia, Mobile, etc…) a redesign of the traditional systems supporting TDR capabilities seems to be necessary,
The understanding of the needs of the various users has been improved,
Refinement of the ETS and TDR concepts,
Creation of an open informal platform to contribute to the development of TDR/ETS Standards (PCP-TDR),
Initialization of the work in the relevant ITU-T SGs,
Approval of first TDR relevant ITU-T Recs,
Considerations on future work in view of the new SG structure.

18. TDR Standardization: progress report (2)
How to structure future ETS/TDR work?
TDR-PCP views are that,
The Definition of TDR and ETS needs further refinements,
There is a need for a specific TDR/ETS overall coordination question,
The detailed TDR/ETS aspects are best dealt with by the experts in each Study Group specialization,
The TDR-PCP needs a parent SG,
The TDR-PCP suggested to include the general requirements and coordination as part of a “network” (or NGN) SG.
TSAG concluded that,
ETS/TDR specific aspects will be dealt with in the specialized SGs,
Three possible options for the SG responsible for general TDR requirements: SG M, SG K, SG I,
PCP-TDR will report to the SG that defines the general TDR requirements.

19. Conclusions: Key factors for success and challenges
Understand users requirements
Identify the regulatory framework
Develop a set of global and compatible Standards
Cost aspects
Evolutionary approach
National sovereignty
Partnership between Member States, private sector, GOs and NGOs