1. Department of Public Works OVERVIEW
John Pappas, P.E.
Director
June 6, 2019

2. ORGANIZATIONAL STRUCTURE
The Department of Public Works is the primary caretaker of all city-owned properties and infrastructure
DIRECTOR’S OFFICE
OPERATIONS DIRECTOR
FINANCE
ADMINISTRATION
LEGISLATIVE/POLICY
SPECIAL PROJECTS
ROW & STORMWATER MAINTENANCE
MOWING & LANDSCAPE MAINTENANCE
SOLID WASTE
PUBLIC BUILDINGS
TRAFFIC ENGINEERING
REAL ESTATE
ENGINEERING & CONSTRUCTION MANAGEMENT

3. To maintain and enhance our City’s infrastructure with
OUR MISSION
To maintain and enhance our
City’s infrastructure with
Dependable, Professional, and Willing employees who are
committed to excellence in
customer service and satisfaction

4. PUBLIC WORKS - BY THE NUMBERS
526 employees
1,200 miles of stormwater pipe
840 square miles
180 retention ponds
3,680 miles of roads (Roadway from Jacksonville to California and halfway back!)
10 stormwater pump stations
Six cemeteries
6,600+ acres of mowing
1,200 miles of outfalls/ditches
800 public buildings/structures
55,000 stormwater structures
1,300 traffic signals
7.1% is the PW share of all city personnel per the FY18 budget book. For comparison, DPW “covers” the same area as JSO (44.1%) and JFRD (18.3%)
$283MM is from FY18 budget book, page 172 “Budgeted Expenditures by Department”, 15.1% increase from FY17. INCLUDES CAPITAL
Miles of roads roughly distance from Miami to Vancouver, Canada
Miles of outfalls/ditches roughly distance from Jax to Detroit

5. WHAT WE DO – OPERATIONS DIVISIONS
RIGHT OF WAY & STORMWATER MAINTENANCE DIVISION
Maintains all city-owned streets, sidewalks and drainage facilities, including ditches, outfalls, curbs, gutters, pipes, inlets, and catch basins.
Types of work include:
Pothole patching and resurfacing
Street sweeping
Roadside ditch re-grading and minor piping
SWAT – Stormwater Action Team
Clearing drainage pipes and inlets
Install and repair sidewalks and curbs
Minor bridge repair
Install and repair guardrails
Typical question: I want the creek behind my home cleaned out? Natural streams and creeks cannot be mechanically cleaned out. RWSM can only use inmate crews to remove a blockage by “hand”. The blockage has to be adversely impacting city drainage infrastructure.

6. WHAT WE DO – OPERATIONS DIVISIONS
MOWING & LANDSCAPE MAINTENANCE DIVISION
Maintains grass, trees and other vegetation on all city rights of way, public buildings, retention ponds, park grounds and other city-owned properties. Also manages vegetative abatement on private properties in coordination with Municipal Code Compliance.
Types of work include:
Trimming trees on or overhanging city property
Manages vegetative spray program
Removing dead trees and grinding stumps
Installing and repairing irrigation lines
Investigating and addressing sight obstructions caused by vegetation
Manages Tree Planting Program
Typical question: I want extra landscaping in the median in front of my home? The MLD maintains “Trees and Grass”. Enhanced landscaping can be permitted to the HOA for the HOA to maintain. Permitting is handled by the Planning Department.

7. WHAT WE DO – OPERATIONS DIVISIONS
PUBLIC BUILDINGS DIVISION
Provides security, custodial and maintenance services for all city-owned public buildings such as City Hall at St. James, Ed Ball Building, all public libraries, all senior and community centers, Duval County Courthouse, Pre-Trial Detention Center and the Police Memorial Building. The Division is also responsible for paying utilities (water/electric) for all city facilities, parks and rights of way (excluding street lights and traffic signals).
Types of work include:
Repair HVAC and plumbing
Wall patching and painting
Minor interior construction
Changing light bulbs

8. WHAT WE DO – OPERATIONS DIVISIONS
SOLID WASTE DIVISION
Manages solid waste generated, transported, or stored in Duval County. Solid waste includes, but is not limited to, household waste, recycling, yard waste, hazardous waste, appliances, tires, and other discarded bulk materials. The Division also oversees the assessment and remediation of former dump sites; supervises ongoing closures and post closures of six closed landfills; and manages the operation and expansion of Trail Ridge Landfill.
Types of work include:
Collecting waste in the old core city area
Managing collection contracts for three private residential haulers
Monitoring and collecting litter
Coordinating with JSO on illegal dumping and waste tires
Manages the City’s Landfills (Trailridge Landfill is active)
Typical question: What is my garbage collection schedule? Go to you can type in your address to get your schedule.

9. WHAT WE DO – OPERATIONS DIVISIONS
TRAFFIC ENGINEERING DIVISION
Produces, installs, maintains, engineers and regulates street markings, signs, signals and other traffic control devices on city-owned roadways. The Division also maintains 1,303 traffic signals…766 of these signals on state/federal arterial roads such as Normandy Blvd. (SR 228), Beach Blvd. and Beaver St. (US 90), New Kings Road and Philips Hwy (US 1) – FDOT compensates the City.
Types of work include:
Completing warrant studies for signals, stop signs and crosswalks
Processing requests for block parties and special event road closures
Working with JSO and DCPSS on creation and regulation of school zones
Creating and installing roadside memorial markers
Assisting with implementation of Intelligent Transportation System (ITS)
Assisting with Traffic Calming requests
Typical question: I want a traffic signal – Traffic signals require a warrant process to determine if justified.

10. WHAT WE DO – SUPPORT DIVISIONS
REAL ESTATE DIVISION
Manages the business side of the city's real estate holdings, including acquisition, appraisals, disposal, inventory, use assessment and other functions. Also manages the process for abandoning rights of way and easements, and negotiating third-party leases.
Types of work include:
Acquiring easements and rights of way for city projects
Initiates legislation for lease agreements for use of city property
Maintains master inventory of all city-owned properties
Conducts public auctions for surplus (e.g. tax reverted) properties

11. WHAT WE DO – SUPPORT DIVISIONS
ENGINEERING & CONSTRUCTION MANAGEMENT DIVISION
Plans, designs and oversees construction of city projects such as buildings, roadways, drainage improvements, parks and other public infrastructure needs. The division also houses the city’s survey and topographical office.
Types of work include:
Processing petitions for curb and gutter, dredging and dirt road paving
Providing information about the history and ownership of easements, roads, and other rights of way
Formally accepting new infrastructure for city maintenance
Leading the Subdivision Standards and Policy Advisory Committee (SSPAC)
Managing the capital projects in the city’s Capital Improvement Plan (CIP)
Typical question: How do I report a drainage problem? Use the City’s CARE system (630-CITY). CARE creates a record of the request that can be tracked.
USE CARE TO REPORT ANYTHING!

12. WHAT WE DON’T DO - OPERATIONS
Examples of things people think we do...but we don’t!
Fix street lights – JEA
Repair/repave state and federal roads – FDOT
Address flooding issues on state and federal roads – FDOT
Approve new developments – Planning & Development Dept.
Issue building permits – Planning & Development Dept.
Establish municipal levels of service – Planning & Development Dept. (COJ Comprehensive Plan)
Maintain privately-owned stormwater ponds – Property owners (HOA)
Repair/repave private roads – Property owners
Regrade private dirt roads – Property owners
Enforce municipal codes on private properties – Neighborhoods Dept.
Oversee city’s response to hurricanes/emergencies – JFRD/EOC
Enforce speed limits and other traffic laws – JSO/FHP

13. PUBLIC WORKS CONTACT INFORMATION
John Pappas, P.E., Director
Bill Joyce, Operations Director
Alice Checorski, Executive Assistant
Monique O’Steen, Council Liaison
Director’s Office Reception Desk
Robin Smith, P.E. Chief, Engineering and
Construction Management Division
Melissa Hart, Executive Assistant
Renee Hunter, Chief, Real Estate Division
Scarlet Zaher, Executive Secretary
Second bullet is quote directly from Dina. Exact figure cannot be obtained.

14. PUBLIC WORKS CONTACT INFORMATION - continued
Steve Long, P.E., Chief, Right of Way and
Stormwater Maintenance Division
Danita Lee, Executive Secretary
Dave McDaniel, Chief, Mowing and
Landscape Maintenance Division
Cindy Chism, Executive Assistant
Roy Birbal, Chief, Public Buildings Division
Mary Lawson, Executive Assistant
Will Williams, Chief, Solid Waste Division
Elaine Miller, Executive Assistant
Chris LeDew, Chief, Traffic Engineering
Fay Deschenes, Executive Assistant
Second bullet is quote directly from Dina. Exact figure cannot be obtained.

15. Please report any needs for City services by contacting the 630-CITY customer service call center. You can call , or fill out the online form at 630city.coj.net, and your issue will be assigned to the appropriate area and tracked through resolution.
THANK YOU!
Second bullet is quote directly from Dina. Exact figure cannot be obtained.