1. Public Works Jack Petkus, Director Informational Overview

2. Public Works Mission To continuously improve the quality of life for the community by protecting our water resources and by providing the finest drinking water, state of the art disposal for our water and solid wastes, and safe travel on our roadways & sidewalks.

3. Public Works Organization

4. Public Works Primary Functions & Services The Administration Division oversees the operations of the department and is responsible for all long range planning. The administrative staff coordinates the department's activities, develops and monitors the annual budget, assists in Capital Improvement Program development, prepares personnel and payroll records for fifty-five employees, coordinates the hiring of new employees, manages labor agreement issues, develops and implements departmental policies, oversees the production of the potable water supply, coordinates the administrative support for all divisions, and handles all public inquiries. The Engineering Division provides project planning, "problem" study and resolution, and oversees most construction whether conducted by the Town or by contractor to ensure compliance with project plans. Oversees and inspects all subdivision construction to insure compliance with Town standards within areas that may be presented for acceptance and perpetual maintenance. Engineering also reviews all street openings and maintains liaison with State and County Public Works Departments on joint projects. The division handles citizen requests for information and provides service to other branches of Town Government, such as Community Development and Planning. The Engineering Division is responsible for the development of the Town wide GIS system and also coordinating the initial implementation of the Town’s new Stormwater Management Program, which is necessary to comply with the new federal NPDES Phase II Storm Water Regulations.

5. Public Works Primary Functions & Services The Water Division ensures the integrity of the water supplies and the surrounding water shed areas. It is also responsible for the treatment, quality control and distribution of the water in accordance with all federal and state regulations for delivery of the drinking water to the consumers. The division is accountable for the operation and maintenance of the water treatment plant, and distribution system, in addition to the customer services involving water meter installation, repair, meter reading, and resolving customer complaints. The Solid Waste Division, with the assistance of the Plant & Facilities Department, operates and maintains the Town's compost site. The division is also responsible for managing the Town's Solid Waste contracts, which include the curbside collection of rubbish, leaves, recyclables including mixed residential paper, #1 thru #7 plastics, corrugated cardboard, aluminum, glass, and steel/tin containers. The Town's rubbish is brought to the NESWC waste- to-energy facility in North Andover. The division also manages the one-day collections for household hazardous waste (HHW) and the CRT/Electronic recycling events.

6. Public Works Primary Functions & Services The Street Lighting Division oversees the street lighting in Town as provided per contract with Massachusetts Electric Company, and includes any necessary wiring for new lighting or repairs to existing street lighting. The Highway Division is responsible for maintenance and construction of all the roadways (including curbs), sidewalks, guardrails, storm drains, culverts and catch basin structures. Highway is also responsible for snow and ice control during the wintertime with the assistance of the other DPW divisions and the Plant & Facilities Department. The Highway Division is also responsible for all street sign installations and repairs, and for all required street/parking lot markings. The Sewer Division maintains the Town's sewer infrastructure including the collection system, eleven current neighborhood sewer-pumping stations, Shawsheen Village Pumping Station, the force main and gravity line through Lawrence to the treatment plant in North Andover and the agreement with the Greater Lawrence Sanitary District (GLSD) for the treatment and disposal of our liquid wastes.

7. Public Works FY06 Goals & Objectives Pave Route 28 This Week! Increase Recycling Maintain Paper Credit Complete Ozone and Filter Projects Increase Fuel Efficiency Increase Snow Plowing Efficiency Respond to Customer Concerns

8. Public Works Issues & Challenges Maintaining Infrastructure Balancing Increasing Demands with Current Budget Constraints Assuring Efficiency & Cost Effectiveness Ensuring Safety of Roads and Drinking Water Quality Increasing Regulations – NPDES, SWDA

9. Public Works Contacting Us Telephone: 978-623-8350 E-mail: dpw@andoverma.gov Web Address: andoverma.gov/dpw Street Address: 397 Lowell Street Office Hours: 8:30am-4:30pm, M-F