1. Oral Communication Forms,Advantages and Disadvantages

2. It is said that it does not matter what you say, what matters is how you say it

3. MEANING
Oral communication implies communication through mouth. It includes individuals conversing with each other, be it direct conversation or telephonic conversation. Speeches, presentations, discussions are all forms of oral communication.
Oral communication is generally recommended when the communication matter is of temporary kind or where a direct interaction is required.
Face to face communication (meetings, lectures, conferences, interviews, etc.) is significant so as to build a rapport and trust.

4. Advantages of Oral Communication
There is high level of understanding and transparency in oral communication as it is interpersonal.
There is no element of rigidity in oral communication. There is flexibility for allowing changes in the decisions previously taken.
The feedback is spontaneous in case of oral communication. Thus, decisions can be made quickly without any delay.
Oral communication is not only time saving, but it also saves upon money and efforts.

5. Advantages of Oral Communication Cont’d
Oral communication is best in case of problem resolution. The conflicts, disputes and many issues/differences can be put to an end by talking them over.
Oral communication is an essential for teamwork and group energy.
Oral communication promotes a receptive and encouraging morale among organizational employees.
Oral communication can be best used to transfer private and confidential information/matter.

6. Disadvantages/Limitations of Oral Communication
Relying only on oral communication may not be sufficient as business communication is formal and very organized.
Oral communication is less authentic than written communication as they are informal and not as organized as written communication.
Oral communication is time-saving as far as daily interactions are concerned, but in case of meetings, long speeches consume lot of time and are unproductive at times.
Oral communications are not easy to maintain and thus they are unsteady.

7. Disadvantages/Limitations of Oral Communication Cont’d
There may be misunderstandings as the information is not complete and may lack essentials.
It requires attentiveness and great receptivity on part of the receivers/audience.
Oral communication (such as speeches) is not frequently used as legal records except in investigation work.

8. Merits of oral communication
Saves time
More forceful
Shades of meaning are conveyed
Immediate feedback
Immediate clarification
Promotes informal communication
More effective with groups
Better for conveying feelings & emotions

9. Types of oral communication
Face To Face
Telephonic
Video Conferencing
Active-Passive Communication
Interviews
Group Discussion
Presentations
Grapevine

10. Oral Communication includes-
Lectures
Speech
Group discussion
Social gatherings
Interview
Conference & Meeting

11. Face to Face Communication
MERITS
Facial expressions and gestures make communication effective
It is the best medium for discussions as negotiation, interview, counseling etc.
Communicator can get known the reaction of message on receiver through his gestures & expressions & tone

12. It provides immediate feedback. It save time & efforts.
MERITS (cont’d…)
It provides immediate feedback.
It save time & efforts.
Listener can get immediate clarification of any doubt in his mind.

13. LIMITATION
It is not possible while dealing a large group.
It is ineffective when listener is not attentive and different perceptions
It can not retain for longer time as permanent record.
It is less effective if communicator has no convict on himself

14. Merits of Telephonic Conversation
Interact freely on Phone.
It eliminates the barriers between physically disposed persons.
We can get immediate / quick feed back. At a time we can talk one person effectively
Long discussions are not possible
Expensive and less effective

15. LIMITATION
Technical problem distract telephone network if device is not working well
In case of mobile phone signal problem become barrier to communication
Ring tone disturb others anytime any where even is classroom, meetings, silence zone, conferences etc

16. Principles of Successful Oral Communication
Clarity of expression
Make communication a two-way process
Develop trust by creating listeners interest
Be precise, avoid hackneyed
Avoid communication overload, easy flow
Overcoming barriers (time, distance & noise)
Timely feedback

17. Communication & Listening Skills
Correct choice of medium
Strong conviction
Sequence, coherence and consistency in contents
Economical, Accurate, Empathetic
Identify barriers & try to rectify the problem
Go for appropriate body language

18. IMPORTANCE OF FEEDBACK
INPUTS
SENDER
FEEDBACK
RECEIVER
Factors Affecting: Factors Affecting:
Sender / Transmitter ( Sx ) Receiver ( Rx )
Personality and Attitude Personality and Attitude
Cultural effect Cultural effect
Mental setup & Psychology Mental setup & Psychology
Experience & background Experience & background
Communication Skills Communication Skills
Knowledge & Qualification Knowledge & Qualification

19. Conversation Control 
The ability to control a conversation ensures that you can steer a conversation in a positive direction that meets your needs. Whether you are using your conversation control to lead a business discussion or a personal talk, employing control techniques will prevent the conversation from heading into areas you don't wish to discuss and help you to leave a positive
impression.

20. Conversation Control Techniques
Questioning
Compliments
Eye Contact
Pauses

21. Nonverbal/ pictorial Communication
Pictures
Posters
Banners
Film clips
Slides
Gestures

22. Nonverbal/ pictorial Communication
MERITS-
It is very effective in use in silent zone
It eliminates differential perceptions
It is effective when emotions take place

23. Nonverbal/ pictorial Communication
LIMITATION-
It is ineffective particular for illiterate persons
It is not possible in each and every situation
It cannot be use for lengthy conversation

24. Non Verbal Communication
It covers all external stimuli other than spoken or written words and including characteristics of appearance, voice and use of space and time.
Kinesics - It is study of the role of body movements such as winking and shrugging in communication
Proxemics - It is also called space language which subject the deals with the way people use physical space to communicate.

25. Non Verbal Communication
Chronemics or Distance language-The subject that deals with the way people use time dimension or time language
Paralanguage- The non verbal factors like tone of voice, the speed of delivery, the degree of loudness or softness, and the pitch of voice which affect the spoken words called paralanguage